The Certificate III in Local Government (Regulatory Services) reflects the role of employees in Local Government who perform tasks involving a broad range of skilled applications applied in a wide variety of contexts, which may involve application of some discretion and judgement in selecting equipment, services or contingency measures as well as working within known time constraints.
12 units of competency are required for the award of this qualification: 1 core unit 11 elective units Choose 11 elective units from the lists below, including: 4 or more elective units from Group A NOTE: Unit 4 or more units from Group B (Specialist regulatory services) a maximum of 3 units from elsewhere within this Training Package, or any other endorsed Training Package or Accredited Course NOTE: The 3 elective units may be imported. No more than 1 elective unit may be drawn from an AQF level below or above the AQF level of this qualification. | |
Core Unit | |
Follow defined OHS policies and procedures | |
Group A elective units | |
Participate in policy development | |
Apply conflict resolution strategies | |
Implement effective communication techniques | |
Access learning and career development opportunities | |
Provide service to local government customers | |
Work effectively in local government | |
Work with others in local government | |
Coordinate production of communication materials | |
Group B (Specialist Regulatory Services) elective units | |
Implement parking controls | |
Operate and maintain council parking facilities | |
Enforce legislation to achieve compliance | |
Apply regulatory powers | |
Undertake animal or reptile control duties | |
Not applicable.
Not applicable.
Not applicable.
Employability Skill | Industry/enterprise requirements for this qualification include: |
Communication | Engaging in discussions with others who may be internal or external to the organisation Responding to queries from others Using clear verbal and non-verbal communication Reading and interpreting a range of information at a level which is relevant to the job/role and which may include parts of legislation, policies and procedures Writing to suit audience needs including the ability to provide factual and clearly expressed information Sharing knowledge and information with others including explaining options and legislation to offending parties Establishing and maintaining networks Maintaining appropriate records which reflect the application of legislation and organisational procedures Negotiating and mediating effectively with members of the public Reporting outcomes of actions taken to achieve compliance |
Teamwork | Working cohesively with other organisations or departments Liaising with relevant personnel Understanding the roles of team members and referring tasks to others where appropriate |
Problem solving | Resolving work related problems Establishing contingency plans and responding to contingencies |
Initiative and enterprise | Identifying the need to refer tasks which fall outside scope of job/role to others Being proactive Ensuring use of current legislation or regulations Identifying and applying legislation and precedents which impact on powers |
Planning and organising | Planning and organising own work tasks Time management Participating in priority and goal setting Gathering, organising and analysing information in order to complete set tasks Organising schedules to ensure work is completed on time Identifying and accessing required resources Coordinating tasks and processes |
Self management | Monitoring own work and adjusting accordingly to meet agreed standards and expectations Managing own work area Identifying the need for additional support to enhance own performance |
Learning | Attending relevant on and off the job training sessions Taking responsibility for own learning Seeking feedback from staff to improve education procedures Educating staff in legislative and regulatory requirements Keeping abreast of changes in legislation |
Technology | Using technology relevant to the job/role such as computers and various software, meters/readers, radio communications Adapting to the use of new technology as appropriate |
