Certificate IV in Local Government Administration

The Certificate IV in Local Government reflects the role of employees in Local Government who perform a broad range of skilled applications including the requirement to evaluate and analyse current practices, develop new criteria and procedures for performing current practices and provide some leadership and guidance to others in the application and planning of the skills.


12 units of competency are required for the award of this qualification.

Choose 12 elective units from the lists below, including:

4 or more units from Group A

5 or more units from Group B (Specialist Local Government Administration) units

up to 3 units from elsewhere within this Training Package or another endorsed Training Package or Accredited Course

NOTE:No more than 1 elective unit may be drawn from an AQF level below or above the AQF level of this qualification.

Group A elective units

add topic LGACOM403B

Conduct public educational presentations

add topic LGACOM404B

Establish cooperative arrangements with other organisations

add topic LGACOM405B

Implement and monitor the organisation's OHS policies, procedures and programs within the work group or section

add topic LGACOM407B

Manage finances within a budget

add topic LGACOM501B

Develop and organise public education programs

add topic LGACOM502B

Devise and conduct community consultations

add topic LGACOM503B

Prepare a budget

add topic LGACOM602B

Coordinate and facilitate a change process

add topic LGACOM603B

Develop, implement and review policies and procedures

add topic LGACOMP024A

Develop community relations

add topic LGACOMP025A

Manage a local government project

add topic LGACOMP026A

Provide team leadership

add topic LGACORE102B

Follow defined OHS policies and procedures

add topic LGACORE104B

Work effectively in local government

add topic LGACORE105B

Work with others in local government

add topic LGACORE501B

Provide quality and timely advice to council

add topic LGACORE601B

Develop, implement and review operational plans

add topic LGACORE602B

Promote and facilitate organisational performance

add topic LGACORE603B

Represent council's role and value in the community

add topic LGAGOVA410B

Monitor council procedures to ensure compliance with relevant legislation

Group B (Specialist Local Government Administration) elective units

add topic LGACOM401A

Administer contracts

add topic LGACOM402A

Arrange contracts

add topic LGACOM409A

Prepare tender documentation

add topic LGACOM410A

Prepare response to tenders

add topic LGADMIN417A

Conduct community consultations

add topic LGADMIN419A

Implement and facilitate community development strategies and programs

add topic LGADMIN420A

Contribute to policy development

add topic LGADMIN421A

Participate in negotiations

add topic LGADMIN422A

Develop and maintain supplier relationships

add topic LGADMIN423A

Provide induction and orientation for new employees

add topic LGADMIN424A

Provide staff development programs

add topic LGADMIN425A

Develop a communication plan

add topic LGAGOVA401B

Administer the electoral roll

add topic LGAGOVA402A

Allocate property address

add topic LGAGOVA403A

Arrange and supervise polling places

add topic LGAGOVA404B

Establish purchasing networks to ensure council is resource effective

add topic LGAGOVA405A

Implement debt recovery procedures

add topic LGAGOVA406A

Implement marketing plan

add topic LGAGOVA407A

Implement rehabilitation systems

add topic LGAGOVA408B

Implement systems to promote a safe and healthy environment for the public and employees

add topic LGAGOVA409A

Maintain property rates and records

add topic LGAGOVA411A

Prepare accounts for rates

add topic LGAGOVA412A

Prepare council for legal proceedings

add topic LGAGOVA413B

Promote and maintain positive employee relations

add topic LGAGOVA505B

Prepare rate notice forms


    Not applicable.

Entry Requirements

Not applicable.

Licensing Information

Not applicable.

Employability Skills

Employability Skill

Industry/enterprise requirements for this qualification include:


Engaging in consultations with others who may be internal or external to the organisation

Responding to queries and requests for information

Using clear verbal and non-verbal communication

Reading and interpreting a range of information relevant to job/role which may include interpreting council policies

Writing to suit audience needs which may include report writing

Sharing knowledge and information with others which may include providing feedback and motivating others

Participating in consultations with clients and stakeholders

Communicating the need for support

Identifying and clarifying work requirements and performance expectations with team

Negotiating effectively

Establishing and maintaining consultative processes


Leading a team

Working cohesively with others

Liaising with relevant personnel

Understanding the roles of team members and referring tasks to others where appropriate

Ability to work with people from diverse backgrounds

Establishing links with other organisations to enhance council performance

Engaging and working with specialist advisors

Problem solving

Resolving work related problems

Establishing contingency plans and responding to contingencies

Forming and testing assumptions in an effort to resolve problems

Implementing conflict resolution strategies

Anticipating and responding to potential sources of conflict

Identifying and responding to deviations in budgeted figures

Determining breaches in compliance and rectifying breaches

Initiative and enterprise

Referring tasks which fall outside scope of job/role to others

Being proactive

Identifying sources of information and using them effectively

Identifying causes of conflict

Ability to adjust quickly to changing situations

Identifying opportunities not obvious to others including opportunities for collaborative arrangements

Developing strategies to enhance team performance

Generating a range of options when advising council

Planning and organising

Planning and organising own work tasks

Time management

Participating in priority and goal setting

Gathering and organising information in order to complete set tasks

Organising schedules to ensure work is completed on time

Identifying and accessing required resources

Coordinating tasks and processes

Analysing information and data to support work objectives

Reviewing policies

Monitoring, assessing and evaluating trends which impact on council

Monitoring outputs against agreed performance expectations

Undertaking research

Self management

Monitoring own work and adjusting accordingly to meet agreed standards and expectations

Managing own work area

Identifying the need for additional support to enhance own performance

Evaluating own response to situations of conflict and managing own emotions

Undertaking self-development opportunities where necessary


Attending relevant on and off the job training sessions

Taking responsibility for own learning

Contributing to learning in the workplace

Maintaining up to date knowledge of policies, procedures and legislation which impacts council and individual performance


Using technology relevant to the job/role which may include the use of computers and other relevant office technology

Adapting to the use of new technology as appropriate