The Certificate IV in Local Government (Operational Works) reflects the role of employees in Local Government who perform tasks involving a broad range of varied activities most of which are complex and non-routine. They are responsible for applying work instructions and practices to ensure the quantity and quality of the output of others and contribute to the development of technical solutions to non-routine problems.
17 units of competency are required for the award of this qualification. Choose 17 elective units from the lists below, including: 4 or more units from Group A 5 or more units from Group B (Specialist Operational Works) units 8 unitsfrom elsewhere within this Training Package, or another endorsed Training Package or Accredited Course NOTE: No more than 1 elective unit may be drawn from an AQF level below or above the AQF level of this qualification. | |
Group A elective units | |
Conduct public educational presentations | |
Establish cooperative arrangements with other organisations | |
Implement and monitor the organisation's OHS policies, procedures and programs within the work group or section | |
Manage finances within a budget | |
Develop and organise public education programs | |
Devise and conduct community consultations | |
Prepare a budget | |
Coordinate and facilitate a change process | |
Develop, implement and review policies and procedures | |
Develop community relations | |
Manage a local government project | |
Provide team leadership | |
Follow defined OHS policies and procedures | |
Work effectively in local government | |
Work with others in local government | |
Provide quality and timely advice to council | |
Develop, implement and review operational plans | |
Promote and facilitate organisational performance | |
Represent council's role and value in the community | |
Monitor council procedures to ensure compliance with relevant legislation | |
Group B (Specialist Operational Works) elective units | |
Administer contracts | |
Arrange contracts | |
Investigate alleged breaches of legislation and prepare documentation | |
Prepare tender documentation | |
Develop works maintenance schedule | |
Prepare for operational works | |
Manage civil plant and resources | |
Manage a civil works project | |
Plan and supervise roadworks | |
Supervise concrete works | |
Not applicable.
Not applicable.
Not applicable.
Employability Skill | Industry/enterprise requirements for this qualification include: |
Communication | Engaging in discussions with others who may be internal or external to the organisation Responding to queries and requests for information Using clear verbal and non-verbal communication Reading and interpreting a range of information relevant to job/role which may include interpreting plans, charts, maps, databases and specifications Writing to suit audience needs which includes preparing tender documentation, reports and other relevant documentation to support works projects Maintaining records which are clear, accurate and legible Sharing knowledge with and information to others Participating in consultations with clients and stakeholders Communicating the need for support Negotiating effectively Establishing and maintaining consultative processes Developing and maintaining effective relations with the community |
Teamwork | Establishing a workforce with required numbers and skills Working cohesively with others Liaising with relevant personnel and relevant agencies Understanding the roles of team members and referring tasks to others where appropriate Ability to work with people from diverse backgrounds Engaging and working with specialist advisors Supervising and leading a team performing roadworks |
Problem solving | Resolving work related problems Establishing contingency plans and responding to contingencies to ensure delays in completing projects are responded to as early as possible Forming and testing assumptions in an effort to resolve problems Implementing conflict resolution strategies Anticipating and responding to potential sources of conflict Determining breaches in compliance and rectifying causes Calculating quantities of materials and resources |
Initiative and enterprise | Identifying the need to refer tasks which fall outside scope of job/role to others Being proactive Identifying sources of information and using them effectively Adjusting quickly to changing situations Identifying opportunities not obvious to others Developing strategies to enhance effective community relations Generating a range of options when advising council Ability to work under pressure and within time constraints |
Planning and organising | Preparing feasibility plans under supervision Participating in continuous improvement and planning processes Planning and organising own work tasks and works maintenance schedules Developing plans for works that are within allocated budgets, council policy, relevant management plans and which comply with structural design standards Planning roadworks Time management Participating in priority and goal setting Gathering and organising information, resources and materials in order to complete set tasks Organising schedules to ensure work is completed on time Coordinating tasks and processes Analysing information and data to support work objectives Reviewing policies Monitoring, assessing and evaluating trends which impact on council Undertaking relevant research and evaluation |
Self management | Monitoring own work and adjusting accordingly to meet agreed standards and expectations Managing own work area Undertaking self-development opportunities where necessary |
Learning | Attending relevant on and off the job training sessions Taking responsibility for own learning Contributing to learning in the workplace Maintaining up to date knowledge of policies, procedures and legislation which impact council and individual performance Obtaining feedback to identify ways to improve ongoing activities |
Technology | Using technology relevant to the job/role which may include using office technology to update asset management system, drawing up project plans using Gantt charts and PERT charts Adapting to the use of new technology as appropriate |
