Certificate IV in Local Government (Operational Works)

The Certificate IV in Local Government (Operational Works) reflects the role of employees in Local Government who perform tasks involving a broad range of varied activities most of which are complex and non-routine. They are responsible for applying work instructions and practices to ensure the quantity and quality of the output of others and contribute to the development of technical solutions to non-routine problems.


17 units of competency are required for the award of this qualification.

Choose 17 elective units from the lists below, including:

4 or more units from Group A

5 or more units from Group B (Specialist Operational Works) units

8 unitsfrom elsewhere within this Training Package, or another endorsed Training Package or Accredited Course

NOTE: No more than 1 elective unit may be drawn from an AQF level below or above the AQF level of this qualification.

Group A elective units

add topic LGACOM403B

Conduct public educational presentations

add topic LGACOM404B

Establish cooperative arrangements with other organisations

add topic LGACOM405B

Implement and monitor the organisation's OHS policies, procedures and programs within the work group or section

add topic LGACOM407B

Manage finances within a budget

add topic LGACOM501B

Develop and organise public education programs

add topic LGACOM502B

Devise and conduct community consultations

add topic LGACOM503B

Prepare a budget

add topic LGACOM602B

Coordinate and facilitate a change process

add topic LGACOM603B

Develop, implement and review policies and procedures

add topic LGACOMP024A

Develop community relations

add topic LGACOMP025A

Manage a local government project

add topic LGACOMP026A

Provide team leadership

add topic LGACORE102B

Follow defined OHS policies and procedures

add topic LGACORE104B

Work effectively in local government

add topic LGACORE105B

Work with others in local government

add topic LGACORE501B

Provide quality and timely advice to council

add topic LGACORE601B

Develop, implement and review operational plans

add topic LGACORE602B

Promote and facilitate organisational performance

add topic LGACORE603B

Represent council's role and value in the community

add topic LGAGOVA410B

Monitor council procedures to ensure compliance with relevant legislation

Group B (Specialist Operational Works) elective units

add topic LGACOM401A

Administer contracts

add topic LGACOM402A

Arrange contracts

add topic LGACOM406A

Investigate alleged breaches of legislation and prepare documentation

add topic LGACOM409A

Prepare tender documentation

add topic LGAWORK401A

Develop works maintenance schedule

add topic LGAWORK402A

Prepare for operational works

add topic LGAWORK403A

Manage civil plant and resources

add topic LGAWORK404A

Manage a civil works project

add topic LGAWORK405A

Plan and supervise roadworks

add topic LGAWORK406A

Supervise concrete works


    Not applicable.

Entry Requirements

Not applicable.

Licensing Information

Not applicable.

Employability Skills

Employability Skill

Industry/enterprise requirements for this qualification include:


Engaging in discussions with others who may be internal or external to the organisation

Responding to queries and requests for information

Using clear verbal and non-verbal communication

Reading and interpreting a range of information relevant to job/role which may include interpreting plans, charts, maps, databases and specifications

Writing to suit audience needs which includes preparing tender documentation, reports and other relevant documentation to support works projects

Maintaining records which are clear, accurate and legible

Sharing knowledge with and information to others

Participating in consultations with clients and stakeholders

Communicating the need for support

Negotiating effectively

Establishing and maintaining consultative processes

Developing and maintaining effective relations with the community


Establishing a workforce with required numbers and skills

Working cohesively with others

Liaising with relevant personnel and relevant agencies

Understanding the roles of team members and referring tasks to others where appropriate

Ability to work with people from diverse backgrounds

Engaging and working with specialist advisors

Supervising and leading a team performing roadworks

Problem solving

Resolving work related problems

Establishing contingency plans and responding to contingencies to ensure delays in completing projects are responded to as early as possible

Forming and testing assumptions in an effort to resolve problems

Implementing conflict resolution strategies

Anticipating and responding to potential sources of conflict

Determining breaches in compliance and rectifying causes

Calculating quantities of materials and resources

Initiative and enterprise

Identifying the need to refer tasks which fall outside scope of job/role to others

Being proactive

Identifying sources of information and using them effectively

Adjusting quickly to changing situations

Identifying opportunities not obvious to others

Developing strategies to enhance effective community relations

Generating a range of options when advising council

Ability to work under pressure and within time constraints

Planning and organising

Preparing feasibility plans under supervision

Participating in continuous improvement and planning processes

Planning and organising own work tasks and works maintenance schedules

Developing plans for works that are within allocated budgets, council policy, relevant management plans and which comply with structural design standards

Planning roadworks

Time management

Participating in priority and goal setting

Gathering and organising information, resources and materials in order to complete set tasks

Organising schedules to ensure work is completed on time

Coordinating tasks and processes

Analysing information and data to support work objectives

Reviewing policies

Monitoring, assessing and evaluating trends which impact on council

Undertaking relevant research and evaluation

Self management

Monitoring own work and adjusting accordingly to meet agreed standards and expectations

Managing own work area

Undertaking self-development opportunities where necessary


Attending relevant on and off the job training sessions

Taking responsibility for own learning

Contributing to learning in the workplace

Maintaining up to date knowledge of policies, procedures and legislation which impact council and individual performance

Obtaining feedback to identify ways to improve ongoing activities


Using technology relevant to the job/role which may include using office technology to update asset management system, drawing up project plans using Gantt charts and PERT charts

Adapting to the use of new technology as appropriate