Certificate IV in Local Government (Regulatory Services)

The Certificate IV in Local Government (Regulatory Services) reflects the role of employees in Local Government who perform a broad range of skilled applications including the requirement to evaluate and analyse current practices, develop new criteria and procedures for performing current practices and provide some leadership and guidance to others in the application and planning of the skills.


12 units of competency are required for the award of this qualification.

Choose 12 elective units from the lists below, including:

4 or more units from Group A

5 or more electives from Group B (Specialist Regulatory Services) units

Up to 3 units fromelsewhere within this Training Package or another endorsed Training Package or Accredited Course

NOTE: No more than one elective unit may be drawn from an AQF level below or above the AQF level of this qualification.

Group A elective units

add topic LGACOM403B

Conduct public educational presentations

add topic LGACOM404B

Establish cooperative arrangements with other organisations

add topic LGACOM405B

Implement and monitor the organisation's OHS policies, procedures and programs within the work group or section

add topic LGACOM407B

Manage finances within a budget

add topic LGACOM501B

Develop and organise public education programs

add topic LGACOM502B

Devise and conduct community consultations

add topic LGACOM503B

Prepare a budget

add topic LGACOM602B

Coordinate and facilitate a change process

add topic LGACOM603B

Develop, implement and review policies and procedures

add topic LGACOMP024A

Develop community relations

add topic LGACOMP025A

Manage a local government project

add topic LGACOMP026A

Provide team leadership

add topic LGACORE102B

Follow defined OHS policies and procedures

add topic LGACORE104B

Work effectively in local government

add topic LGACORE105B

Work with others in local government

add topic LGACORE501B

Provide quality and timely advice to council

add topic LGACORE601B

Develop, implement and review operational plans

add topic LGACORE602B

Promote and facilitate organisational performance

add topic LGACORE603B

Represent council's role and value in the community

add topic LGAGOVA410B

Monitor council procedures to ensure compliance with relevant legislation

Group B (Specialist Regulatory Services) elective units

add topic LGACOM406A

Investigate alleged breaches of legislation and prepare documentation

add topic LGACOM408A

Represent council at legal proceedings

add topic LGAEHRR303B

Monitor areas under council jurisdiction

add topic LGAEHRR304B

Operate council pound facilities

add topic LGAREGS402B

Provide evidence in court

add topic LGAREGS403A

Monitor public behaviour in council areas

add topic LGAREGS404A

Undertake appointed animal control duties and responsibilities


    Not applicable.

Entry Requirements

Not applicable.

Licensing Information

Not applicable.

Employability Skills

Employability Skill

Industry/enterprise requirements for this qualification include:


Conducting presentations

Negotiating with a range of personnel

Writing to suit audience needs

Reading and interpreting a range of information relevant to the job/role

Responding to queries and concerns from others including members of the public

Interpreting instructions

Engaging in consultations with clients, stakeholders and members of the public

Providing a range of information of varying complexity, to others

Providing advice to council


Working cohesively with others

Liaising with relevant personnel

Planning and understanding the team roles and allocating work in relation to resource parameters

Ability to work with people from diverse backgrounds

Leading a team

Team goal setting

Responding to team dynamics

Problem solving

Resolving work related problems

Implementing conflict resolution strategies

Anticipating and responding to potential sources of conflict

Initiative and enterprise

Identifying the need to refer tasks which fall outside scope of job/role to others

Being proactive

Ability to adjust quickly to changing situations

Identifying opportunities not obvious to others

Assisting in business planning

Developing alternative strategies to improve team performance

Planning and organising

Planning and organising own work tasks, team roles and responsibilities

Participating in continuous improvement and planning processes

Time management

Participating in priority and goal setting

Gathering and organising information in order to complete set tasks

Organising schedules to ensure work is completed on time

Identifying and accessing required resources

Coordinating tasks and processes

Analysing information and data to support work objectives

Determining performance indicators

Evaluating progress of projects and revising project plans where necessary

Undertaking research and evaluation which may include conducting cost-benefit analyses

Self management

Monitoring own work and adjusting accordingly to meet agreed standards and expectations

Managing own work area

Undertaking self-development opportunities as necessary

Undertaking self-reflection


Attending relevant on and off the job training sessions

Taking responsibility for own learning

Contributing to learning in the workplace

Contributing to the development of education strategies

Maintaining up to date knowledge of policies, procedures and legislation which impact council and individual performance

Supporting the education and training of employees where necessary to ensure correct implementation of policies and procedures


Using technology relevant to the job/role

Adapting to the use of new technology as appropriate