Diploma of Local Government Administration

The Diploma of Local Government Administration reflects the role of personnel working in Local Government who perform tasks involving a high level of autonomy and requiring the application of significant judgement in planning and determining the selection of resources/roles/techniques for themselves and others. They are required to develop specific practices to ensure the implementation of management systems, plans and policies. They demonstrate the application of a broad range of managerial, coordination and planning skills.


10 units of competency are required for the award of this qualification.

Choose 10 elective units from the lists below, including:

4 or more units from Group A

4 or more units from Group B(Specialist Local Government Administration)

Up to 2 elective units from elsewhere within this Training Package, or another endorsed Training Package or Accredited Course

NOTE: No more than 1 elective unit may be drawn from an AQF level below or above the AQF level of this qualification.

Group A elective units

add topic LGACORE102B

Follow defined OHS policies and procedures

add topic LGACORE104B

Work effectively in local government

add topic LGACORE105B

Work with others in local government

add topic LGACORE501B

Provide quality and timely advice to council

add topic LGACORE601B

Develop, implement and review operational plans

add topic LGACORE602B

Promote and facilitate organisational performance

add topic LGACORE603B

Represent council's role and value in the community

add topic LGACOM403B

Conduct public educational presentations

add topic LGACOM404B

Establish cooperative arrangements with other organisations

add topic LGACOM405B

Implement and monitor the organisation's OHS policies, procedures and programs within the work group or section

add topic LGACOM407B

Manage finances within a budget

add topic LGACOM501B

Develop and organise public education programs

add topic LGACOM502B

Devise and conduct community consultations

add topic LGACOM503B

Prepare a budget

add topic LGACOM602B

Coordinate and facilitate a change process

add topic LGACOM603B

Develop, implement and review policies and procedures

add topic LGAGOVA410B

Monitor council procedures to ensure compliance with relevant legislation

add topic LGACOMP024A

Develop community relations

add topic LGACOMP025A

Manage a local government project

add topic LGACOMP026A

Provide team leadership

Group B (Specialist Local Government Administration) elective units

add topic LGACOM601A

Acquire and dispose of assets

add topic LGADMIN525A

Undertake business planning

add topic LGADMIN526A

Coordinate policy development

add topic LGADMIN527A

Manage policy development

add topic LGADMIN528A

Provide advocacy and representation

add topic LGADMIN529A

Manage finances

add topic LGAGOVA501B

Contribute to advice to council on legislation

add topic LGAGOVA502B

Develop a marketing strategy

add topic LGAGOVA503A

Implement recruitment systems

add topic LGAGOVA504A

Prepare a council for elections

add topic LGAGOVA506B

Conduct council elections

add topic LGAGOVA507A

Provide advice to council on human resources policies and procedures

add topic LGAGOVA508A

Recommend rates and charges

add topic LGAGOVA602B

Manage the recording and updating of data on council's assets

add topic LGAGOVA603B

Develop a risk management strategy for council assets

add topic LGAGOVA605A

Develop an asset management strategy for the council

add topic LGAGOVA606B

Develop and maintain a community cultural plan

add topic LGAGOVA607A

Develop, implement and monitor a programmed maintenance system of council's assets

add topic LGAGOVA608A

Establish an annual budget that supports council's management and operational plans

add topic LGAGOVA609A

Establish, maintain and evaluate the organisation's OHS system

add topic LGAGOVA610B

Implement computerised asset management systems

add topic LGAGOVA611B

Implement disciplinary and termination procedures

add topic LGAGOVA612B

Implement employee performance management systems

add topic LGAGOVA613B

Measure cost of providing and maintaining council's assets

add topic LGAGOVA614B

Monitor and maintain quality of asset management system

add topic LGAGOVA615A

Provide information on asset management programs and practices

add topic LGAGOVA616A

Provide property asset management services

add topic LGAGOVA617A

Report on assets in accordance with statutory and public reporting requirements

add topic LGAGOVA618A

Resolve valuation and property services disputes

add topic BSBSUS501A

Develop workplace policy and procedures for sustainability


    Not applicable.

Entry Requirements

Not applicable.

Licensing Information

Not applicable.

Employability Skills

Employability Skill

Industry/enterprise requirements for this qualification include:


Demonstrating clear open communication and consultation with the community and stakeholders and managing stakeholder relationships using a range of communication techniques to assess their needs and expectations. Consultation may involve participation in and facilitation of committees

Writing to suit audience needs which may include report writing and documenting marketing strategies in an acceptable format

Engaging in a range of high level communications which may include providing timely advice to council and staff

Networking within council to ensure dissemination of information and advice regarding changes to employment legislation

Reading and interpreting a range of information relevant to job/role which may include legislation and its impacts on council operations

Developing agreements with others in council to ensure consistency in interpretation and application of legislation

Presenting information to wide range of audiences and so being able to modify language to suit audience needs


Achievement of effective working relationships which demonstrate an ability to work collaboratively with people from diverse backgrounds and across all sections of the organisation

Liasing with and deferring to specialists from outside the organisation as appropriate. These may include associations, consultants and other levels of government

Providing team leadership, monitoring and supervising the performance of a team

Problem solving

Problem solving and conflict management

Identifying staff needs and obtaining required support

Initiative and enterprise

The ability to think and operate strategically including the ability to develop strategies which reflect business objectives and which are in line with council or departmental strategies

The ability to undertake business planning for a department or business unit, using strategic thinking and forward planning

Identifying and investigating opportunities for growth

Modifying existing systems and processes or introducing new processes to ensure ongoing evaluation of systems and processes

Planning and organising

Undertaking high level planning activities including scoping and developing departmental business plans

Undertaking research and analysis using a range of techniques, to support the development of business plans. The ability to source, collate and analyse statistical data, trends and patterns may be required

Conducting analysis of community needs, legislation and resources as part of the business planning process

Establishing measurable key performance indicators and targets with relevant parties, to assist in monitoring and managing departmental performance including customer satisfaction levels

Time management which involves ensuring planned marketing activities are scheduled within appropriate time frames and that schedules for implementing change are determined and amended as necessary

Analysing and evaluating a range of options in terms of their contribution to council objectives

Planning, resourcing, managing and evaluating projects. Resource management may include identifying relevant human and financial resources required and engaging in appropriate planning and control processes to achieve required resources

Self management

Monitoring own work and adjusting accordingly to meet agreed standards and expectations

Managing own work area

Undertaking self-development opportunities where necessary


Contributing to the learning community at the workplace by ensuring that relevant information on departmental activities and performance are made available for future planning and that appropriate training for staff is provided in a timely manner

Engaging in activities which promote own on-going learning requirements which may include maintaining current knowledge of legislation and common law

Undertaking formal training when required

Accessing appropriate forms of informal training and development including attending relevant seminars, reading appropriate newsletters and participating in committees


Using technology relevant to the job/role which may include the use of computers and other relevant office technology

Adapting to the use of new technology as appropriate