Diploma of Local Government (Regulatory Services)

The Diploma of Local Government (Regulatory Services) reflects the role of personnel working in Local Government who perform tasks involving a high level of autonomy and requiring the application of significant judgement in planning and determining the selection of resources/roles/techniques for themselves and others. They are required to develop specific practices to ensure the implementation of management systems, plans and policies. They demonstrate the application of a broad range of managerial, coordination and planning skills.


10 units of competency are required for the award of this qualification.

Choose 10 elective units from the lists below, including:

4 or moreunits from Group A

4 or more units from Group B (Specialist Regulatory Services) that support community-based crime prevention

up to 2 units from elsewhere within this Training Package, or another endorsed Training Package or Accredited Course

NOTE:No more than 1 elective unit may be drawn from an AQF level below or above the AQF level of this qualification.

Group A elective units

add topic LGACORE102B

Follow defined OHS policies and procedures

add topic LGACORE104B

Work effectively in local government

add topic LGACORE105B

Work with others in local government

add topic LGACORE501B

Provide quality and timely advice to council

add topic LGACORE601B

Develop, implement and review operational plans

add topic LGACORE602B

Promote and facilitate organisational performance

add topic LGACORE603B

Represent council's role and value in the community

add topic LGACOM403B

Conduct public educational presentations

add topic LGACOM404B

Establish cooperative arrangements with other organisations

add topic LGACOM405B

Implement and monitor the organisation's OHS policies, procedures and programs within the work group or section

add topic LGACOM407B

Manage finances within a budget

add topic LGACOM501B

Develop and organise public education programs

add topic LGACOM502B

Devise and conduct community consultations

add topic LGACOM503B

Prepare a budget

add topic LGACOM602B

Coordinate and facilitate a change process

add topic LGACOM603B

Develop, implement and review policies and procedures

add topic LGAGOVA410B

Monitor council procedures to ensure compliance with relevant legislation

add topic LGACOMP024A

Develop community relations

add topic LGACOMP025A

Manage a local government project

add topic LGACOMP026A

Provide team leadership

Group B (Specialist Regulatory Services) elective units

add topic LGACPRV501A

Assess crime prevention needs within community groups or geographic areas

add topic LGACPRV502A

Design a crime prevention initiative

add topic LGACPRV503A

Manage and evaluate crime prevention initiatives

add topic LGACPRV504A

Build the capacity of individuals, organisations and communities to support crime prevention

add topic LGACPRV505A

Promote evidence-based approaches to support crime prevention initiatives

add topic LGACPRV506A

Support the mainstreaming of crime prevention principles and practices


    Not applicable.

Entry Requirements

Not applicable.

Licensing Information

Not applicable.

Employability Skills

Employability Skill

Industry/enterprise requirements for this qualification include:


Demonstrating clear open communication and consultation with the community and stakeholders in culturally appropriate ways.

Managing stakeholder relationships using a range of communication techniques to assess their needs and expectations. Consultation may involve participation in and facilitation of committees and aims to promote inclusion of all groups

Writing to suit audience needs which may include report writing

Engaging in a range of high level communications which may include providing timely advice to council and staff

Reading and interpreting a range of information relevant to job/role which may include legislation and its impacts on council operations

Developing agreements with others in council to ensure consistency in interpretation and application of legislation

Presenting information to wide range of audiences and modifying language to suit audience needs


Achievement of effective working relationships which demonstrate an ability to work collaboratively with people from diverse backgrounds and across all sections of the organisation and the community

Working in a manner which is inclusive of all perspectives and which respects cultural and other differences

Liaising with and deferring to specialists from outside the organisation as appropriate. These may include associations, consultants and other levels of government

Providing team leadership, monitoring and supervising the performance of a team

Problem solving

Problem solving and conflict management

Identifying staff needs and obtaining required support

Initiative and enterprise

The ability to formulate a range of potential options that may act as a basis for the development of crime prevention initiatives within community groups and geographic areas

The ability to develop innovative responses to complex issues

The ability to foresee the need for and implement control measures that reduce risk

The ability to think and operate strategically including the ability to develop strategies which reflect business objectives and which are in line with council or departmental strategies

The ability to undertake business planning for a department or business unit, using strategic thinking and forward planning

Identifying and investigating opportunities for growth

Modifying existing systems and processes or introducing new processes to ensure ongoing evaluation of systems and processes

The ability to engage in critical and analytical thinking at a high level

Planning and organising

Undertaking high level planning activities including developing departmental budgets

Undertaking relevant research and analysis using a range of techniques, to support the development of budgets and the development of crime prevention initiatives. The ability to collect, collate, analyse and synthesise relevant statistical data, trends and patterns is required

Conducting analysis of crime and public safety issues in order to establish their scope and parameters

Establishing measurable key performance indicators and targets with relevant parties, to assist in monitoring and managing departmental performance

Time management which involves ensuring planned marketing activities are scheduled within appropriate time frames and that schedules for implementing change are determined and amended as necessary

Analysing and evaluating a range of options in terms of their contribution to council objectives

Planning, resourcing, managing and evaluating projects. Resource management may include identifying relevant human and financial resources required and engaging in appropriate planning and control processes to achieve required resources

Self management

Monitoring own work and adjusting accordingly to meet agreed standards and expectations

Managing own work area

Undertaking self-development opportunities where necessary


Contributing to the learning community at the workplace by ensuring that relevant information on departmental activities and performance are made available for future planning and that appropriate training for staff is provided in a timely manner

Engaging in activities which promote own on-going learning requirements which may include maintaining current knowledge of legislation and common law

Undertaking formal training when required

Accessing appropriate forms of informal training and development including attending relevant seminars, reading appropriate newsletters and participating in committees


Using technology relevant to the job/role which may include the use of computers and other relevant office technology

Adapting to the use of new technology as appropriate