Diploma of Local Government

The Diploma of Local Government qualifies individuals who apply integrated technical and theoretical concepts in a broad range of contexts to undertake advanced skilled or paraprofessional work and as a pathway for further learning.

Personnel involved in these roles are required to develop specific practices to ensure the implementation of management systems, plans and policies. They demonstrate the application of a broad range of managerial, coordination, governance, representation and planning skills.

Additional qualification advice

This qualification has been designed to allow for maximum flexibility in the choice of elective units for achievement of a number of defined specialist occupational outcomes. The general stream offers free choice of specified electives, or selection of other imported elective units from within the same training package, another endorsed training package or accredited course. Packaging can be customised to meet of a wide range of occupational outcomes within the Local Government sector. Where a specialist stream has been achieved, the resultant testamur can reflect the stream as a field of study in accordance with Australian Qualifications Framework guidelines.


14 units of competency are required for the award of this qualification. This qualification may be undertaken as a general stream or a specialist stream qualification.

At least 4 units must be LGA coded.

A maximum of 2 imported elective units may be selected from an AQF qualification level above or below this qualification.

All remaining imported elective units must be selected from the same AQF qualification level as this qualification.

Units selected should not duplicate content already covered by other units in this qualification.

General stream:

Choose a minimum of 3 units from the Group A Common unit selection

Choose 11 elective units from the electives listed below, or from elsewhere within this training package, or another endorsed training package or accredited course.

Specialist Stream:

When a qualification is linked to a specialist stream outcome as listed below, the resultant testamur can be titled: Diploma of Local Government (Field of study/discipline), e.g. Diploma of Local Government (Elected Members).

Choose a minimum of 3 units from Group A Common unit selection

Choose a minimum of 6 units from one of the specialist stream elective groups listed below:

Group B: Building surveying support

Group C: Rates

Group D: Elected members

Group E: Management

Group F: Procurement

Group G: Land management

Choose the remaining units from elsewhere within this Training Package, or another endorsed Training Package or Accredited Course.

Group A: Common

add topic BSBSUS301A

Implement and monitor environmentally sustainable work practices

add topic LGACOMP024A

Develop community relations

add topic LGACOMP025A

Manage a local government project

add topic LGACOMP026A

Provide team leadership

add topic LGACORE102B

Follow defined OHS policies and procedures

add topic LGACORE104B

Work effectively in local government

add topic LGACORE105B

Work with others in local government

add topic LGACORE501B

Provide quality and timely advice to council

add topic LGACORE603B

Represent councils role and value in the community


Perform the role of an elected member

Group B: Building surveying support

This specialist stream provides an entry point to a career in building and surveying. The resultant Diploma will enable graduates to provide assistance and support to accredited building surveyors in carrying out building inspections.

add topic CPCCSV5001A

Assess the construction of domestic scale buildings

add topic CPCCSV5004A

Apply legislation to urban development and building controls

add topic CPCCSV5008A

Apply building control legislation to building surveying

add topic CPCCSV5010A

Interact with clients in a regulated environment

add topic CPCCSV5011A

Apply building codes and standards to residential buildings

add topic CPCCSV5014A

Apply building surveying procedures to residential buildings

add topic LGACOM406A

Investigate alleged breaches of legislation and prepare documentation

add topic LGAPLEM405C

Provide assistance in carrying out building inspections

add topic LGAPLEM410A

Provide service and information in preparing a development application

add topic LGAPLEM411A

Conduct initial assessments of minor planning applications

add topic LGAPLEM412A

Support the planning application, notification and appeals process

add topic LGAREGS303B

Enforce legislation to achieve compliance

Group C: Rates

This specialist stream covers the competencies required for customer service personnel and others in local government who deal with rates enquiries.

add topic LGAGOVA411A

Prepare accounts for rates

add topic LGAGOVA301B

Assist customers with rate enquiries

add topic LGAGOVA401B

Administer the electoral roll

add topic LGAGOVA405A

Implement debt recovery procedures

add topic LGAGOVA409A

Maintain property rates and records

add topic LGAGOVA505B

Prepare rate notice forms

add topic LGAGOVA508A

Recommend rates and charges

add topic LGAGOVA618A

Resolve valuation and property services disputes

Group D: Elected members

This specialist stream covers the competencies required of elected members in undertaking councillor roles and responsibilities in Local Government.

*add topic LGAGENE501A , add topic LGAGENE502A and add topic LGAGENE303A are recommended for selection if not previously undertaken.

add topic BSBATSIL503C

Manage conflict

add topic BSBATSIL509B

Manage self as a Board Member

add topic BSBGOV401A

Implement board member responsibilities

add topic BSBGOV403A

Analyse financial reports and budgets

add topic CHCCOM403A

Use targeted communication skills to build relationships

add topic LGACOM404B

Establish cooperative arrangements with other organisations

add topic LGACOMP008A

Apply conflict resolution strategies

add topic LGAGCM701A

Govern councils

add topic LGAGCM708A

Develop, lead and build community capacity

add topic LGAGENE302A

Contribute to effective decision making

add topic LGAGENE303A

Contribute to council teams

add topic LGAGENE501A

Undertake councillor roles and responsibilities

add topic LGAGENE502A

Provide leadership within the council and community

Group E: Management

This specialist stream covers the competencies required of personnel involved in a range of management roles within Local Government.

add topic BSBMGT502B

Manage people performance

add topic BSBMGT616A

Develop and implement strategic plans

add topic LGADMIN525A

Undertake business planning

add topic LGADMIN527A

Manage policy development

add topic LGACOM407B

Manage finances within a budget

add topic LGACOM503B

Prepare a budget

add topic LGACOM602B

Coordinate and facilitate a change process

add topic LGACOM603B

Develop, implement and review policies and procedures

add topic LGAGENE304A

Conduct effective council meetings

add topic LGAGOV410B

Monitor council procedures to ensure compliance with relevant legislation

Group F: Procurement

This specialist stream covers the competencies required for personnel responsible for procurement and contracting activities within Local Government.

add topic BSBPUR504B

Manage a supply chain

add topic LGADMIN421A

Participate in negotiations

add topic LGADMIN422A

Develop and maintain supplier relationships

add topic LGADMIN529A

Manage finances

add topic LGAGOVA404B

Establish purchasing networks to ensure council is resource effective

add topic LGAGOVA410B

Monitor council procedures to ensure compliance with relevant legislation

add topic PSPPROC505A

Manage procurement risk

add topic PSPPROC506A

Plan to manage a contract

add topic PSPPROC507A

Plan for procurement outcomes

add topic PSPPROC508A

Make procurement decisions

add topic PSPPROC509A

Participate in budget and procurement review process

add topic PSPPROC510A

Conduct and manage coordinated procurement

Group G: Land management

This specialist stream covers competencies required for personnel dealing with environmental and land management issues within local government.

add topic LGACOM403B

Conduct public educational presentations

add topic LGACOM501B

Develop and organise public education programs

add topic LGACOM502B

Devise and conduct community consultations

add topic LGACOM602B

Coordinate and facilitate a change process

add topic LGALAND501A

Identify environmental assets and prioritise environmental issues

add topic LGALAND502A

Identify native title issues relevant to local government context and functions

add topic LGALAND503A

Develop agreements with native title holders/traditional owners

add topic LGALAND504A

Undertake effective consultation with Indigenous people on matters of cultural heritage

add topic LGAPLEM602B

Assist in developing an environmental management system for the organisation

add topic LGAPLEM606B

Develop ecologically sustainable land management systems

add topic LGAPLEM609B

Manage council parking system

add topic LGAPLEM612B

Protect heritage and cultural assets


    Not applicable.

Entry Requirements

Not applicable.

Licensing Information

Not applicable.

Employability Skills

Industry/enterprise requirements for this qualification include:


demonstrating clear open communication and consultation with the community and stakeholders

Managing stakeholder relationships using a range of communication techniques to assess their needs and expectations. consultation may involve participation in and facilitation of committees

writing to suit audience needs which may include report writing and documenting marketing strategies in an acceptable format

engaging in a range of high level communications which may include providing timely advice to council and staff

networking within council to ensure dissemination of information and advice regarding changes to employment legislation

reading and interpreting a range of information relevant to job/role which may include legislation and its impacts on council operations

developing agreements with others in council to ensure consistency in interpretation and application of legislation

presenting information to wide range of audiences and so being able to modify language to suit audience needs


achieving effective working relationships which demonstrate an ability to work collaboratively with people from diverse backgrounds and across all sections of the organisation

liaising with and deferring to specialists from outside the organisation as appropriate. these may include associations, consultants and other levels of government

providing team leadership, monitoring and supervising the performance of a team where required

Problem solving

problem solving and managing feedback

identifying staff needs and obtaining required support

Initiative and enterprise

being able to think and operate strategically including the ability to develop strategies which reflect business objectives and which are in line with council or departmental strategies

being able to undertake business planning for a department or business unit, using strategic thinking and forward planning

identifying and investigating opportunities for growth

modifying existing systems and processes or introducing new processes to ensure ongoing evaluation of systems and processes

Planning and organising

undertaking high level planning activities which may include scoping and developing business plans in conjunction with others

undertaking or evaluating research and analysis using a range of techniques, to support the development of business plans. the ability to source, collate and analyse statistical data, trends and patterns may be required

conducting analysis of community needs, legislation and resources where required

establishing measurable key performance indicators and targets with relevant parties, to assist in monitoring and managing departmental performance including customer satisfaction levels

employing effective time management techniques

analysing and evaluating a range of options in terms of their contribution to council objectives

planning, resourcing, managing and evaluating projects where/when required. resource management may include identifying relevant human and financial resources required and engaging in appropriate planning and control processes to achieve required resources

Self management

monitoring own work and adjusting accordingly to meet agreed standards and expectations

managing work priorities and commitments

undertaking self-development opportunities where necessary


contributing to the learning community at the workplace through recognition of individual and team leaning needs

engaging in activities which promote own on-going learning requirements which may include maintaining current knowledge of legislation and common law

undertaking formal training when required

accessing appropriate forms of informal training and development including attending relevant seminars, reading appropriate newsletters and participating in committees


using technology relevant to the job/role which may include the use of computers and other relevant office technology

adapting to the use of new technology as appropriate