Certificate III in Piano Technology

This qualification describes the skills and knowledge required to repair, rebuild, re-pin, restring and tune upright and grand pianos.

Job roles/employment outcomes

The LMF31508 Certificate III in Piano Technology reflects vocational outcomes for those performing piano repair and tuning job roles in a defined range of skilled operations, usually within a range of broader related activities involving known routines, methods and procedures, where some discretion and judgement is required in the selection of equipment, services or contingency measures and within known time constraints.

This qualification is typically used to develop skills and a breadth, depth and complexity of knowledge in piano repair and tuning techniques and would cover selecting, adapting and transferring this skill and knowledge to new environments and providing technical advice and some leadership in resolution of specific problems. Application would be across a range of roles in a variety of contexts with some complexity in the extent and choice of options available and may involve some responsibility for others. Participation in teams including group or team coordination may be required.

Pathways into the qualification

This qualification may be accessed by direct entry. Credit can be granted towards this qualification by those who have completed a relevant Certificate II Furnishing qualification such as LMF20202 Certificate II in Furniture Finishing or achieved equivalent industry experience.

Pathways from the qualification

Further training pathways from this qualification may include relevant Furnishing Certificate IV and Diploma qualifications and relevant supervisory, management or competitive manufacturing qualifications.

Licensing considerations

There are no specific licences that relate to this qualification. However, depending on the jurisdiction, licensing or regulatory requirements may apply to the use of some units in this qualification. Local regulations should be checked for details.


Packaging Rules

To be awarded the LMF31508 Certificate III in Piano Technology, competency must be achieved in twenty-five (25) units of competency.

five (5) core units of competency

twenty (20) elective units of competency.

Note: Where prerequisite units apply, these have been listed, and must be considered in the total number of units.


Complete all five (5) units from this list.

Unit code

Unit title


add topic MSAENV272B

Participate in environmentally sustainable work practices

add topic MSAPMOHS200A

Work safely

add topic MSAPMOPS101A

Make measurements

add topic MSAPMSUP102A

Communicate in the workplace

add topic MSAPMSUP106A

Work in a team


Select twenty (20) units from Groups A, B and C as specified below.

Group A

Select a minimum of twelve (12) units from Group A

Unit code

Unit title


add topic LMFPT3001A

Develop knowledge of piano industry

add topic LMFPT3002A

Select materials for piano actions and key repairs

add topic LMFPT3003A

Repair upright and grand piano actions, keys and pedals

add topic LMFPT3004A

Rebuild upright and grand piano actions, keys and pedals

add topic LMFPT3005A

Re-string and re-pin a piano

add topic LMFPT3006A

Regulate actions, keys and pedals of upright pianos

add topic LMFPT3007A

Regulate actions, keys and pedals of Grand Pianos

add topic LMFPT3008A

Understand piano tuning theory and basic acoustics

add topic LMFPT3009A

Develop control of tuning hammers

add topic LMFPT3010A

Pitch raise

add topic LMFPT3011A

Tune unisons aurally to a beatless condition

add topic LMFPT3012A

Tune octaves aurally to appropriate stretch

add topic LMFPT3013A

Tune a temperament octave to produce an equally tempered scale

add topic LMFPT3014A

Tune a piano aurally and/or electronically within time and accuracy constraints

add topic LMFPT3015A

Voice a piano

add topic LMFPT3016A

Provide advice to customers on piano tuning and repairs

Group B

Select up to eight (8) units from Groups B and C

Unit code

Unit title


add topic LMFFF2008B

Apply surface coatings by hand

add topic LMFFF3006B

Repair and touch up surfaces

add topic LMFFF3008B

Apply traditional French polishing techniques

add topic LMFFM2002B

Assemble furnishing components

add topic LMFFM2006B

Hand make timber joints

add topic LMFFM2010B

Set up/operate and maintain basic static machines

add topic LMFGN2002B

Move and store materials and products

add topic LMFGN3001B

Read and interpret work documents

add topic LMFGN3002B

Estimate and cost job

add topic MCMT230A

Apply cost factors to work practices

add topic MCMT231A

Interpret product cost in terms of customer requirements

add topic TDTD297B

Shift a load using manually-operated equipment

add topic TLID307E

Handle dangerous and hazardous goods

Group C

Up to five (5) relevant units may be chosen from units not already selected from Groups A or B, or units available in this Training Package or other endorsed Training Packages and accredited courses. Those units must be aligned at Certificate II level (maximum 1 unit), Certificate III level (maximum 5 units) or Certificate IV level (maximum 1 unit).

Units selected from other Training Packages and accredited courses via Group C must be relevant to the qualification outcome and not duplicate units available within this qualification.

If Competitive Manufacturing units are chosen (identified as MSACM in the code), these should only be selected on the basis of work requirements.


    Not applicable.

Entry Requirements

Not applicable.

Licensing Information

Not applicable.

Employability Skills


Employability Skill

Industry/enterprise requirements for this qualification include:


read and understand documentation

ask questions to gain information

communicate ideas and information to enable confirmation of work requirements, plans and specifications, coordination of work with other workers and customer, and report of work outcomes and problems

provide written and verbal information to customers regarding the tuning and/or repair

apply effective listening techniques

collect, organize and understand information related to piano tuning and repair work orders, work plans and safety procedures

complete standardized workplace information

use communication technologies efficiently

complete written documents, job cards, forms, timesheets and quotations

greet customer in an appropriate manner, use appropriate questioning and listening techniques and provide feedback to customer to satisfy customer needs and requirements


work with others and in a team to assess tuning and repair requirements

develop positive workplace relationships

work with others and in a team to repair pianos

work as part of a team

share information with others relating to tuning and repair

work collaboratively with others to complete tasks in a timely manner

identify team performance required to meet customer needs


identify and report tuning and repair problems and make contribution to their solution

apply knowledge of tuning and repair processes to problem solving

use pre-checking and inspection techniques to anticipate problems and identify tools or equipment faults and take appropriate action

assess and evaluate skill requirements of self and others to perform tasks

identify and select practical solutions to problems using analytical skills

identify, diagnose and rectify faults

use problem solving techniques

rectify problems and faults

re-interpret customers' statements of problems into solution

resolve conflict through negotiation to ensure customer is happy with sound of piano

Initiative and enterprise

participate in activities to initiate new ideas and suggest improvements to work practices

participate in establishing new ideas and work specifications for tuning pianos and repairing faults

show independence and initiative in making decisions

discuss initiative with colleagues to generate a range of options

assess and take appropriate action to minimize risks

manage innovation and change

determine opportunities to improve processes

collect and monitor information to identify trends that may require remedial action

Planning and organising

plan and organize activities to avoid any backtracking, workflow interruptions, rework or wastage, including preparation and layout of the worksite and selection of tools and equipment

collect and organize information for the purpose of:

planning tasks and identifying task outcomes

planning use of resources

assessing and prioritizing tasks

managing time and resources

plan work requirements for self and others to meet tuning and repair schedules

sequence work to maximize safety and productivity

participate in continuous improvement processes


manage own time to complete tuning and repair against set deadlines, especially where piano is required for performances

use feedback from customer to improve work performance in tuning

take responsibility and display confidence in own ideas

prioritise own work to meet customer's requirements regarding completion time

manage own work performance to:

follow OHS and workplace practices

plan and organize work schedules and routines

maintain required production output

assess quality of own work

assess own skills and knowledge


adapt to new skill requirements

research and apply new ideas and techniques

locate, interpret and apply information on piano technology and the use and maintenance of hand and power tools

apply mathematical applications for estimation and measurement

modify activities to cater for variations in workplace contexts and environment when tuning and repairing pianos

invest time and effort into learning new skills and techniques

be open to learning and accommodate change

apply reflective skills


use workplace technology related to piano technology, including specified tools, equipment, calculators and measuring devices for piano tuning and repair

use hand and power tools to tune and repair pianos

use equipment to maintain and repair hand tools, power tools and holding and supporting equipment

use calculators and measuring devices to take measurements and estimate material requirements

use IT to organize, report and record information

use technology relevant to tuning/repairing pianos

use communication technologies in the workplace