Certificate II in Laundry Operations

This qualification describes the skills and knowledge required to conduct operational and support functions within a laundry enterprise.

Job roles/employment outcomes

The Certificate II in Laundry Operations reflects vocational outcomes for those performing a limited range of technical and operational tasks within a laundry environment. Some multi-skilled roles can be accommodated in this qualification.

This qualification is typically used to develop skill and knowledge in the operations of laundry enterprises. Work is generally supervised.


Subjects

To be awarded the Certificate II in Laundry Operations, competency must be achieved in thirteen (13) units of competency.

Five (5) core units of competency

Eight (8) elective units of competency as specified below.

Note: Where prerequisite units apply, these have been noted, and must be considered in the total number of units.

CORE UNITS

Complete all five (5) units from this list

Unit code

Unit title

add topic LMTDC2010A

Identify fabric and garment cleaning requirements

add topic LMTGN2001B

Follow defined OH&S policies and procedures

add topic LMTGN2002B

Apply quality standards

add topic LMTGN2003B

Work in the Textiles, Clothing and Footwear industry

add topic MSAENV272B

Participate in environmentally sustainable work practices

ELECTIVE UNITS

Select eight (8) units as specified below.

A minimum of three (3) units must be selected from Group A

A maximum of one (1) unit may be selected from Group C

A maximum of two (2) units may be selected from Group D

The remainder must be selected from Groups A and B.

GROUP A

Unit code

Unit title

Prerequisites

add topic LMTDC2001A

Provide customer service in a dry cleaning or laundry enterprise

add topic LMTDC2007A

Receive and sort articles for cleaning

add topic LMTLA2001A

Conduct safe handling of laundry chemicals

add topic LMTLA2002A

Operate washing machines

add topic LMTLA2003A

Control washing machine operation

add topic LMTLA2002A

add topic LMTLA2004A

Perform linen rewash

add topic LMTLA2002A

add topic LMTLA2005A

Operate hydro extractor

add topic LMTLA2006A

Perform conditioning and drying processes

add topic LMTLA2007A

Finish products for despatch

add topic LMTLA2008A

Repair damaged laundry items

add topic LMTLA2009A

Inspect, fold and pack theatre linen

add topic LMTLA2010A

Prepare products for storage or despatch

add topic LMTLA2011A

Apply infection control policies and procedures in laundry operations

GROUP B

Unit code

Unit title

Prerequisites

add topic LMTCL2001B

Use a sewing machine

add topic LMTCL2002B

Provide hand sewing and finishing support

add topic LMTCL2003B

Identify fibres and fabrics

add topic LMTCL2004B

Sew components

add topic LMTCL2001B

add topic LMTCL2006B

Press work

add topic LMTGN2004B

Work in a team environment

add topic LMTGN2006B

Perform test or inspection to check product quality

add topic LMTGN2007B

Select, transfer and remove materials and products

add topic LMTGN2008B

Coordinate work of team or section

add topic LMTGN2009B

Operate computing technology in a Textiles, Clothing and Footwear workplace

add topic LMTGN2010B

Perform tasks to support production

add topic MEM07033B

Operate and monitor basic boiler

add topic MEM07034A

Operate and monitor intermediate class boiler

add topic MEM07033B

GROUP C

Unit code

Unit title

Prerequisites

add topic MSS402010A

Manage the impact of change on own work

add topic MSS402001A

Apply competitive systems and practices

add topic MSS402002A

Sustain process improvements

add topic MSS402021A

Apply Just in Time procedures

add topic MSS402030A

Apply cost factors to work practices

add topic MSS402031A

Interpret product costs in terms of customer requirements

add topic MSS402040A

Apply 5S procedures

add topic MSS402050A

Monitor process capability

add topic MSS402060A

Use planning software systems in operations

add topic MSS402061A

Use SCADA systems in operations

add topic MSACMT270A

Use sustainable energy practices

add topic MSS402080A

Undertake root cause analysis

add topic MSS402081A

Contribute to the application of a proactive maintenance strategy

GROUP D

Other Laundry Operations units that are available at Certificates II (maximum 2 units) and III (maximum 1 unit)

Other TCF Training Package units that are available at Certificates II (maximum 2 units) and III (maximum 1 unit)

Units from other endorsed Training Packages and accredited courses that are available at Certificates I (maximum 1 unit), II (maximum 2 units) and III (maximum 1 unit)


Pathways...

    Pathways into the qualification

    Direct entry into this qualification requires completion of a total of thirteen (13) units of competency according to the rules described below.

    Units that have been achieved through completion of the LMT11107 Certificate I in Textiles Clothing and Footwear may be credited towards the Certificate II when they are also included in the unit lists for this qualification.

    Pathways from the qualification

    Further training pathways from this qualification include LMT31110 Certificate III in Laundry Operations.


Entry Requirements

Not applicable.


Licensing Information

There are no specific licences that relate to this qualification. However, depending on the jurisdiction, licensing or regulatory requirements may apply to the use of some units in this qualification. Local regulations should be checked for details.


Employability Skills

QUALIFICATION SUMMARY

Employability Skill

Industry/enterprise requirements for this qualification include:

Communication

communicate with others to ensure flow of laundry processes

read and understand international and Australian care labels and symbols

complete standard documentation

use communication technologies efficiently

communicate problems with garments and stains

demonstrate effective and appropriate communication skills

follow work instructions

maintain production information

read and apply relevant safety information and procedures

interpret workplace procedures and work instructions

Teamwork

work cooperatively with people of different ages, gender, race and religion

provide support to others in the work area

work on a variety of machines used in laundry operations

work independently or as part of a team

undertake appropriate and effective communication with team members

identify performance required to meet customer needs in own work and team

Problem solving

identify risks associated with chemicals and equipment

identify and report safety hazards

identify and report environmental hazards

determine requirements to meet quality standards

recognise and act upon problems and faults with laundry items, machinery or laundry processes

use personal protective equipment as required

Initiative and enterprise

identify and recommend improvements to own work processes

contribute to meetings

record information on the quality and other indicators of production performance

report problems outside area of responsibility

monitor and adjust activity in response to operational variations

seek opportunities to improve resource efficiency

Planning and organising

plan work requirements

follow schedules and monitor operations

recognise hazards and follow appropriate hazard control measures

follow washing sequences for a given process or product

identify production and resource requirements

identify and monitor resource use in own work

coordinate activity to meet delivery or collection timetables

identify and use relevant personal protective equipment

Self-management

keep the work area clean and tidy at all times

conduct regular housekeeping activities

follow environmental sustainability procedures

interpret data and information relevant to own laundry operations

monitor own work to ensure quality standards are achieved

conduct work in a manner which minimises waste

understand own work activities and ask questions if required

apply safety procedures, including the use of protective equipment

identify and follow production schedules and work load priorities

follow laundry machine operator instructions

Learning

ask questions to expand own understanding of work processes or requirements

demonstrate listening skills

identify own skill requirements and seek skill development if required

access operator manuals to assist own learning

Technology

use manual handling technologies in the workplace

operate laundry machinery

work with technology safely and according to workplace standards

handle and use chemicals correctly and safely