Certificate III in Competitive Systems and Practices

The MSS30312 Certificate III in Competitive Systems and Practices specifies the competencies required to apply competitive systems and practices to one’s own work as well as, where required, to assist others to apply competitive systems and practices to their work.

This qualification provides a mixture of introductory and more advanced skills in competitive systems and practices. The qualification packaging has been developed on an assumption that competency will be developed through a combination of on and off-the-job learning strategies.

This qualification provides the skills needed to improve efficiency in a person’s own work role or the efficiency of a team or work area. It complements but does not duplicate qualifications supplying operational, production, maintenance, logistics, administration or other technical skills to industry. Where these skills are required appropriate qualifications from other Training Packages should be considered.

The skills in this qualification are often known in industry under a variety of titles many of which relate to manufacturing which is the origin of many competitive systems and practices. The most common term is lean manufacturing. However, other names for some of the system skills and techniques include agile manufacturing, lean operations, six sigma, lean six sigma, and so on.

Job roles/employment outcomes

Job roles related to this qualification may be in small or large organisations and include individuals who must support, facilitate or lead the work of others, for example, team leaders, process or operational specialists in production, office, transport and logistics, members of project teams implementing competitive systems and practices, and other job roles which require similar skills. The qualification can also apply to tradespersons in a maintenance or production role.

This qualification can apply to an individual applying competitive systems and practices to their own work or where a person has responsibility for facilitating the application of competitive systems and practices to a work area or to the work of a team. The team may be a permanent, formally designated team or be a project team implementing competitive systems and practices. For application to individual work the qualification provides the opportunity to gain a greater understanding and skill in competitive systems and practices than is available in the MSS20312 Certificate II in Competitive Systems and Practices qualification.

This qualification provides competitive systems and practices skills that can be applied in the following organisations and environments:

manufacturing enterprises

mining and service organisations

office environments

organisations in a value chain, such as:

suppliers

customers

distributors, warehouses, transport suppliers and other logistics support organisations

professional service suppliers, for example, legal, engineering, accounting, auditing, and education and training suppliers that may be assisting other organisations in implementing competitive systems and practices

other organisations implementing competitive systems and practices, for example, Government Departments, healthcare providers, transport organisations, and so on.


Subjects

To be awarded the add topic MSS30312 Certificate III in Competitive Systems and Practices, competency must be achieved in ten (10) units of competency.

three (3) core units of competency

a minimum of one (1) unit of competency from the Group A electives listed below

a minimum of two (2) units of competency from the Group B electives listed below

the balance of four (4) elective units of competency may be selected in any combination from Group A, Group B and Group C.

Note: Units with prerequisites are marked with an asterisk*. Prerequisite units must be counted in the total number of units required for completion of the qualification.

Core units of competency

Unit code

Unit title

add topic MSS403001A

Implement competitive systems and practices

add topic MSAENV272B

Participate in environmentally sustainable work practices

add topic MSAPMOHS200A

Work safely

Elective units of competency

Group A

Unit code

Unit title

Prerequisites

add topic MSS403002A

Ensure process improvements are sustained

add topic MSS403005A

Facilitate use of a Balanced Scorecard for performance improvement

add topic MSS403006A

Facilitate implementation of competitive systems and practices in an office

add topic MSS403010A

Facilitate change in an organisation implementing competitive systems and practices

add topic MSS403011A

Facilitate implementation of competitive systems and practices

add topic MSS403013A

Lead team culture improvement

Group B

Unit code

Unit title

Prerequisites

add topic MSS402030A

Apply cost factors to work practices

add topic MSS402052A

Implement continuous improvements based on standardised work practices

add topic MSS402080A

Undertake root cause analysis

add topic MSS403007A

Map an office value stream

add topic MSS403021A

Facilitate a Just in Time system

add topic MSS403023A

Monitor a levelled pull system of operations

add topic MSS403024A

Work within a constrained process

add topic MSS403030A

Improve cost factors in work practices

add topic MSS403032A

Analyse manual handling processes

add topic MSS403033A

Map an operational process

add topic MSS403034A

Organise products into groups

add topic MSS403035A

Implement the visual workplace

add topic MSS403039A

Facilitate and improve 5S in an office

add topic MSS403040A

Facilitate and improve implementation of 5S

add topic MSS403041A

Facilitate breakthrough improvements

add topic MSS403042A

Facilitate mistake proofing in an office

add topic MSS403043A

Facilitate breakthrough improvements in an office

add topic MSS403044A

Facilitate continuous improvement through the use of standardised procedures and practices

add topic MSS403051A

Mistake proof an operational process

add topic MSS403084A

Improve changeovers

add topic MSAENV472B

Implement and monitor environmentally sustainable work practices

add topic MSAPMSUP390A

Use structured problem solving tools

Group C

Unit code

Unit title

Prerequisites

add topic MSS402002A

Sustain process improvements

add topic MSS402010A

Manage the impact of change on own work

add topic MSS402020A

Apply quick changeover procedures

add topic MSS402021A

Apply Just in Time procedures

add topic MSS402031A

Interpret product costs in terms of customer requirements

add topic MSS402040A

Apply 5S procedures

add topic MSS402041A

Apply 5S in an office

add topic MSS402050A

Monitor process capability

add topic MSS402051A

Apply quality standards

add topic MSS402053A

Participate in breakthrough improvements in an office

add topic MSS402060A

Use planning software systems in operations

add topic MSS402061A

Use SCADA systems in operations

add topic MSS402081A

Contribute to the application of a proactive maintenance strategy

A maximum of four (4) Group C units may be selected from other qualifications in this Training Package, other endorsed Training Packages and accredited courses where those units are available at Certificates III, IV or Diploma level. Units chosen should be relevant to the workplace and would normally be drawn from the appropriate sector Training Package, or possibly the Business Services Training Package.


Pathways...

    Pathways into the qualification

    This qualification is suitable for either direct entry or progression from the MSS20312 Certificate II in Competitive Systems and Practices.

    Pathways from the qualification

    Further training pathways from this qualification include the MSS40312 Certificate IV in Competitive Systems and Practices.


Entry Requirements

This qualification has no formal entry requirement. However, it should be noted that this qualification is not intended to supply operational or technical skills that are used in conjunction with competitive systems and practices skills.

This qualification assumes that a learner has current or past work experience where operational or technical skills have already been gained and a supervisory, facilitation or similar level of responsibility exists. The qualification is not suitable for direct entry from school.


Licensing Information

There are no specific licences that relate to this qualification.


Employability Skills

The following table contains a summary of the employability skills as identified by industry for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that reflect skill requirements for this level.

Employability Skill

Industry/enterprise requirements for this qualification include:

Communication

Implement OHS procedures and distribute related safety information

Complete, access and interpret standardised documentation on behalf of self and other team members

Share and discuss information with others about work activities

Access and apply workplace procedures

Provide information to team members about workplace procedures

Read and interpret instructions, specifications, standard operating procedures and other work-related documents

Seek assistance or information from relevant personnel or supervisors

Debrief on workplace changes with relevant stakeholders

Record work-related information

Access and use workplace communication tools and equipment

Apply numeracy skills to work procedures

Teamwork

Identify roles of other work colleagues including formal team members where teamwork is used as the form of work organisation

Lead others in a production environment

Share work-related information with peers, including team members, supervisors and management

Identify hazards to self and other team members

Recognise the value chain and advise team members as to how they can contribute to the final quality of the product

Review changes to work practices and work relationships with supervisors

Provide assistance with work operations, as required

Seek assistance with work operations, as required

Problem solving

Monitor workplace activities

Report inconsistencies, non-compliances, faults or hazards

Identify factors within team or work area that are a constraint to work efficiency or reaching of production outcomes

Distinguish between essential and non-essential practices

Implement methods of increasing features/benefits of products or processes

Monitor jobs within team and make improvements

Note steps which cause a problem

Improve OHS

Compare required performance with actual performance

Identify situations where compliance to specifications or safety standards is unlikely

Recommend and implement improvements

Distinguish between random and identifiable causes of work problems

Identify causes of identified faults and take appropriate action

Investigate causes of quality deviations

Undertake root cause analysis (RCA)

Identify deviations and patterns

Initiative and enterprise

Provide feedback on procedures and systems

Analyse feedback on procedures and systems

Analyse problems, implications or suggestions for improvements

Adjust work activity according to changes in work requirements

Take correct action and follow procedures

Identify methods of increasing own and team contribution to the value chain

Recommend changes and improvements

Take action to make improvements

Implement changes

Monitor actions to ensure cost-efficiency

Implement 5S procedures

Implement work practices to reduce waste

Planning and organising

Plan own work and work of team to meet required standards

Ensure the work area complies with OHS procedures

Organise processes, tools, equipment and materials

Implement improvements in accordance with procedures

Monitor and adjust production/process

Distinguish between essential and non-essential practices

Set the workplace in order

Implement use of planning tools within work of team

Implement 5S procedures

Determine and prioritise required actions

Collect and organise information from work activity

Self-management

Conduct all work activities according to safety and workplace standards

Implement and maintain housekeeping standards

Achieve operational outcomes

Monitor own performance

Interpret data and information as required by own job

Ask questions to ensure understanding of own work requirements

Recommend methods of increasing own contribution to the value chain

Adjust work processes according to procedures

Identify and manage impacts in own work area

Monitor resource use and minimise waste in own work activity

Keep the workplace clean and tidy

Assess own work

Learning

Attend skill development training

Adapt to changing work requirements

Ask questions to aid learning

Identify skill requirements of self and team members

Seek skills development and training to meet needs

Identify personal skill gaps and additional skills needs

Ask questions to ensure understanding of own work requirements

Monitor own work and identify areas for improvement

Seek feedback on work performance

Provide feedback on work performance

Technology

Work with technology safely and according to workplace standards

Identify equipment and processes appropriate for job and skill level

Handle and use equipment correctly and safely and within skill level

Assess operational efficiency of technology within own skill level and that of team members

Recognise and report faulty operation of equipment

Collect and apply data and information from technology

Use information technology appropriate for job

Apply maintenance procedures appropriate to job and skill level and operations