Vocational Graduate Certificate in Sustainable Operations

This qualification provides professional development training and recognition to people exercising leadership or change management functions in an organisation on sustainability, including setting of sustainability strategy and leadership and planning for the deployment of the sustainability strategy.

The qualification packaging has been developed on an assumption that competency will be developed through a combination of on and off-the-job learning strategies and that the learner has access to a workplace for projects.

Job roles/employment outcome

The MSS70111 Vocational Graduate Certificate in Sustainable Operations provides professional development for individuals who already have some previous training or work experience in sustainability systems and processes. It is not an entry level qualification in sustainability. In particular the qualification assumes that learners are already familiar with the basic concepts of sustainability (e.g. triple bottom line, concept of emissions, carbon and carbon equivalence, environmental impact, and so on) and are also familiar with the operations and processes used within their organisation.

The qualification applies to individuals who have responsibility at a strategy level for improving sustainability within an organisation. Aspects of this responsibility may include regulatory responses, setting and monitoring of sustainability related performance indicators, liaison with stakeholders including shareholders, employees, value chain members and the local and general community. Target groups include supervisors, managers and technical experts responsible for implementing sustainability improvement strategies and practices in their organisation and/or all or part of the value chain.

The qualification has been developed with manufacturing operations as a focus. However, because of the range of organisations in a typical manufacturing value chain it may also be applied to other types of organisations.


To be awarded the MSS70111 Vocational Graduate Certificate in Sustainable Operations competency must be achieved in five(5) units of competency.

two(2) core units of competency

three (3) elective units of competency, as specified below

Note: None of the units listed in this qualification have prerequisites.

Core units of competency

Complete the following two (2) units of competency.

Unit code

Unit title

add topic MSS017001A

Analyse and determine organisational risk areas in sustainability

add topic MSS017004A

Lead sustainable strategy deployment

Elective units of competency

Complete three (3) elective units of competency, made up of:

a minimum of two (2) units from Group A

the balance of one (1) elective unit, may be selected from:

Group A units, not previously selected

Group B elective units, listed below.

Group A: Elective units

Unit code

Unit title

add topic MSS017002A

Determine process loss through mass or energy balancing

add topic MSS017003A

Identify and respond to external sustainability factors for an organisation

add topic MSS017005A

Manage a major sustainability non-conformance

add topic MSS017006A

Identify and improve sustainability interactions relations with the community

add topic MSS017007A

Design for sustainability

add topic MSS017008A

Develop a proactive social sustainability strategy

add topic MSS027002A

Apply environmental legislation, codes and standards

add topic MSS407012A

Lead a problem solving process to determine and solve root cause

Group B: Elective units

Unit code

Unit title

add topic MSS407013A

Review continuous improvement processes

add topic MSS407001A

Prepare for and implement change

add topic MSS407002A

Review operations practice tools and techniques

add topic MSS407003A

Analyse process changes

add topic MSS407004A

Facilitate improvements in the internal value chain

add topic MSS407005A

Undertake a qualitative review of a process change

add topic MSS407006A

Build relationships between teams in an operations environment

add topic MSS407008A

Capture learning from daily activities in an organisation

add topic MSS407009A

Facilitate improvements in the external value chain

add topic MSS407010A

Improve visual management in the workplace

add topic MSS407011A

Manage benchmarking studies

add topic MSS408008A

Analyse data for relevance to organisational learning

add topic MSS408001A

Develop the competitive systems and practices approach

add topic MSS408002A

Audit the use of competitive tools

add topic MSAENV672B

Develop workplace policy and procedures for sustainability

One (1) elective unit may be selected from this Training Package, other endorsed Training Packages and accredited courses, where that unit is available at Vocational Graduate Certificate and Vocational Graduate Diploma level.


    Not applicable.

Entry Requirements

Entrants to the MSS70111 Vocational Graduate Certificate in Sustainable Operations should have one or more of the following:

Advanced Diploma or Diploma in a sustainability related discipline or relevant technical field, or a relevant Certificate IV or Certificate III together with significant relevant vocational practice in a relevant technical field,

a Bachelor Degree in a relevant technical field

another relevant higher education qualification, often with relevant vocational practice

relevant extensive vocational practice, without formal qualifications but which result in appropriate entry level skills.

Entrants for the qualification should also possess operational or technical skills related to the organisation seeking sustainability improvements either through prior experience or previous study.

Licensing Information

There are no specific licences that relate to this qualification.

Employability Skills

The following table contains a summary of the employability skills as identified by industry for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that reflect skill requirements for this level.


Consult with internal and external stakeholders on sustainability strategy

Communicate processes and goals to managers, other employees and members of the value chain

Use interpersonal and language skills to encourage collaboration

Identify new improvement opportunities through discussion with internal and external stakeholders


Cultivate collaboration and participation in change processes

Meet with stakeholders to resolve problems

Establish support and ownership among stakeholders for future sustainability objectives

Problem solving

Collect, analyse and interpret data

Determine root causes of non-conformances

Evaluate options for improvements to sustainability performance across the organisation

Analyse effects of potential and actual equipment failures

Initiative and enterprise

Ensure data collection and feedback mechanisms are established for all change implementation processes

Provide leadership during major non-conformances

Identify and implement process improvements

Use analytical and decision making skills to prioritise improvement activities

Planning and organising

Identify data requirements to determine current and future states

Organise data collection systems

Establish team responsibilities for implementation of change

Plan change implementation strategy and identify risk factors


Manage own time and establish own work schedule

Monitor and evaluate own work quality

Maintain professional and ethical standards in own work

Comply with legislative requirements, codes of practice and organisational policies and procedures


Identify opportunities for individual and organisational learning

Use feedback from others to establish improvement processes

Record learning according to organisational procedures

Ensure stakeholders are able to access and apply relevant knowledge/learning


Analyse systems and technology implications of change options

Implement procedures to monitor and record equipment availability, performance and availability

Determine systems compatibility with other members of the value chain

Use record keeping equipment and programs