Certificate II in Water Operations

To achieve this qualification the candidate must demonstrate competency in 11 units of competency, comprising three core and eight elective units.



All core units must be completed.

add topic NWP201B

Follow defined OHS procedures and regulatory requirements

add topic NWP202B

Apply environmental and licensing procedures

add topic NWP203B

Plan and organise personal work activities


Eight elective units must be completed.

The elective units must comprise at least five and up to eight electives drawn from the elective pool below.

The balance of units required to complete the qualification may be selected according to the following rules.

A maximum of three units may be drawn from Certificate III level in this Training Package.

A maximum of three units may be drawn from another endorsed Training Package or Accredited Course at Certificate II or III levels.

add topic NWP207A

Work effectively in the water industry

add topic NWP208A

Perform basic wastewater tests

add topic NWP209B

Use maps, plans, drawings and specifications

add topic NWP210B

Perform basic water quality tests

add topic NWP211B

Use computerised systems

add topic NWP213B

Monitor and operate irrigation and domestic delivery systems

add topic NWP215B

Install and replace basic volumetric metering equipment

add topic NWP216B

Install basic metering equipment and flow control devices for irrigation systems

add topic NWP218B

Perform and record sampling

add topic NWP219A

Work safely in confined spaces

add topic NWP220B

Collect and control drainage run-off

add topic NWP221A

Operate basic flow control and regulating devices in water or wastewater treatment network systems

add topic NWP222A

Operate basic flow control and regulating devices in irrigation systems

add topic NWP223A

Install basic metering equipment, flow control and regulating devices

add topic NWP226B

Prepare and restore work site

add topic NWP227B

Control vegetation on a site

add topic NWP229B

Repair minor structures

add topic NWP230B

Maintain and repair irrigation channels and drains

add topic NWP231B

Maintain and repair drainage assets

add topic NWP232B

Operate water reticulation and distribution system

add topic NWP233B

Construct and install water distribution assets

add topic NWP234B

Locate, identify and protect utility services

add topic NWP239B

Identify and apply water entitlements and delivery processes

add topic NWP240B

Inspect and report catchment and surrounding areas

add topic NWP241B

Inspect and maintain basic dams and water storages

add topic NWP242B

Monitor and report water extraction

add topic NWP243B

Operate bore fields and groundwater source systems

add topic NWP244B

Maintain and repair bulkwater assets

add topic NWP245B

Maintain tanks and water storage assets

add topic NWP246B

Inspect and maintain public facilities

add topic NWP247A

Maintain catchment and surrounding areas

add topic NWP250B

Construct and install wastewater pipelines

add topic NWP251B

Construct open earthen channels or drains

add topic NWP252B

Construct and install irrigation delivery and stormwater drainage assets

add topic NWP253B

Install and repair water services

add topic NWP254B

Repair or insert water distribution assets

add topic NWP255B

Maintain and repair wastewater collection assets

add topic NWP256B

Monitor and report water distribution systems

add topic NWP257B

Maintain and repair wastewater collection systems

add topic NWP258B

Monitor and operate bulkwater transfer systems

add topic NWP259B

Operate, monitor and maintain pump stations

add topic NWP260A

Monitor and report water treatment processes

add topic NWP261A

Operate and maintain water treatment plant and equipment

add topic NWP262A

Monitor and report wastewater treatment processes

add topic NWP263A

Operate and maintain wastewater treatment plant and equipment

add topic NWP264B

Monitor, operate and report wastewater pre-treatment processes

add topic NWP268B

Monitor, operate and report chlorine disinfection systems

add topic NWP270B

Monitor, operate and report basic anaerobic processes

add topic NWP271B

Monitor, operate and report sedimentation processes

add topic NWP272B

Monitor, operate and report wastewater lagoon processes

add topic NWP273A

Monitor, operate and report ultraviolet irradiation disinfection systems

add topic NWP274A

Monitor, operate and report ozone treatment systems

add topic NWP275A

Monitor, operate and report chlorine dioxide systems

add topic NWP276A

Monitor, operate and report fluoridation systems

add topic NWP277A

Work safely with liquefied chlorine gas

add topic NWP278A

Perform blue green algae sampling

add topic RIICCM205A

Carry out manual excavation

add topic RIICCM210A

Install trench support


    Not applicable.

Entry Requirements

Not applicable.

Licensing Information

Not applicable.

Employability Skills

Employability Skills Qualification Summary

Qualification code: NWP20107

Qualification title: Certificate II in Water Operations

The following table contains a summary of the employability skills as identified by the water industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability Skill

Industry/enterprise requirements for this qualification include the following facets:


communicates effectively with internal and external customers

records and relays relevant information

understands and uses relevant definitions, terminology, symbols and language

interprets plans, drawings and specifications

participates in the implementation and monitoring of OHS policies and procedures

follows reporting procedures for monitoring conformity with statutory requirements

records and reports work activities

produces basic reports and logs

operates communications equipment

gives and receives instructions

follows plans, charts and instructions

understands a range of technical documents, including:



organisational policies

service requirements specified in customer contracts

discusses organisational issues

reports and records hazards and risks

maintains and checks records and documents


works collaboratively and effectively with team members and contractors

describes the organisation's management structure and role relationships

gives and receives instructions

works effectively as part of a team

monitors work processes and ensures safe work practices

applies work procedures accurately and in a timely manner

checks coordination issues, including permission to access third-party sites, isolations and permits to work with relevant personnel

relates positively to fellow workers and the management team

Problem solving

responds effectively to hazards, risks and emergencies

conducts relevant tests and monitoring procedures

assesses environmental risks at the local work site

applies control procedures to environmental risks and incidents

inspects water facilities (e.g. dams, distribution systems and treatment facilities) to identify actual or potential problems

analyses problems and applies appropriate remedial solutions

performs relevant calculations

collects and tests samples

restores sites after work

rectifies equipment faults

Initiative and enterprise

identifies risks and hazards

contributes to improvements in environmental procedures

identifies typical faults and problems and takes necessary remedial action

identifies opportunities for improved water management

accesses, interprets and applies relevant legislative responsibilities

Planning and organising

plans and organises personal work activities

plans activities, incorporating appropriate control measures to overcome identified risks and meet required environmental outcomes for specific project or site

confirms testing details and plans testing work according to organisational and statutory requirements

conducts and assesses relevant water tests

contributes to effective management of water operation's assets

identifies and responds to problems experienced in assignments and projects

Self management

plans performance to ensure required levels of service standards and work quality

interprets work requirements

monitors and adjusts work according to requirements for job quality, customer service, public responsibility and resource use

checks, edits, saves, prints and files work according to organisational requirements

reviews and applies standard reporting procedures and identifies impact on work

follows work instructions

finalises work and completes documentation

uses feedback to improve own performance


seeks and applies feedback on personal performance

uses information effectively to improve work performance

learns from colleagues as part of effective teamwork

responds to suggestions for improvement to personal work performance

seeks advice and assistance from designated organisational personnel in operating computer systems

monitors and adjusts according to requirements for job quality, customer service, public responsibility and resource use


knows procedures for the use of instruments and other field-testing equipment

prepares and checks testing equipment according to organisational and statutory requirements

applies relevant technologies used to gather, record and monitor, map and plan data

installs and maintains basic metering equipment, and flow control and regulating devices for irrigation systems

selects and uses suitable equipment according to the specific tasks and projects

reads meters

uses test equipment

uses workplace computer equipment

maintains and understands plant, equipment and tools' capabilities and limitations

uses technology to improve efficiency and effectiveness of managing work

The high proportion of electives required by this qualification means that the facets of the above employability skills are representative of the water industry in general and may not reflect specific job roles. Learning and assessment strategies for this qualification should be based on the requirements identified in units of competency that meet packaging guidelines. This table is a summary of employability skills that are typical of this qualification and should not be interpreted as definitive.