Certificate IV in Water Operations

The Certificate IV in Water Operations supports candidates seeking competency and requiring increasingly specialised technical skills or those who require a broad range of skills.

To achieve this qualification the candidate must demonstrate competency in nine units, comprising two core and seven elective units of competency.



All core units must be completed.

add topic LGACOM405B

Implement and monitor the organisation's OHS policies, procedures and programs within the work group

add topic NWP401B

Coordinate and monitor the application of environmental plans and procedures


Seven elective units must be completed.

The elective units must comprise at least three and up to seven elective units of competency drawn from the elective pool below.

The balance of units required to complete the qualification may be selected according to the following rules.

A maximum of two water industry specific elective units (coded NWP) may be drawn from the Certificate III level in this Training Package.

A maximum of three units may be drawn from this Training Package at Diploma level.

A maximum of three units may be drawn from another endorsed Training Package or Accredited Course at Certificate IV or Diploma levels.

add topic NWP219A

Work safely in confined spaces

add topic NWP403A

Investigate and plan the optimisation of potable water distribution systems

add topic NWP404A

Apply principles of chemistry to water systems and processes

add topic NWP406A

Investigate and plan the optimisation of granular media filtration processes

add topic NWP407A

Investigate and plan the optimisation of dissolved air flotation processes

add topic NWP408A

Investigate and plan the optimisation of sedimentation and clarification processes

add topic NWP409A

Investigate and plan to optimise the operation of chemical addition processes

add topic NWP410C

Coordinate and monitor asset construction and maintenance

add topic NWP411A

Select treatment requirements for waterborne microorganisms

add topic NWP412A

Investigate and plan the optimisation of activated sludge processes

add topic NWP413A

Investigate and plan the optimisation of anaerobic treatment processes

add topic NWP414A

Select strategies to control microbial impact on wastewater treatment processes

add topic NWP415B

Coordinate and monitor surface water systems

add topic NWP416B

Coordinate and monitor water storage catchment activities

add topic NWP417B

Coordinate and monitor groundwater system usage

add topic NWP418B

Coordinate and monitor bulkwater system operations

add topic NWP419B

Coordinate and monitor river system usage

add topic NWP420A

Install, operate and maintain hydrologic instruments and equipment

add topic NWP421A

Collect, measure and process hydrometric stream discharge gauging

add topic NWP425B

Coordinate and monitor the operation of irrigation delivery systems

add topic NWP427B

Coordinate and monitor the operation of drainage systems

add topic NWP428B

Coordinate and monitor the operation of wastewater collection systems

add topic NWP429B

Coordinate, implement and report trade waste monitoring procedures

add topic NWP430A

Evaluate, implement and monitor standard low-risk trade waste discharge approvals

add topic NWP431A

Investigate, rectify and report on trade waste incidents

add topic NWP432A

Contribute to the continuous improvement of quality systems

add topic NWP440A

Supervise conduit inspection and reporting

add topic LGAWORK404A

Manage a civil works project

add topic PSPPROC414A

Manage contracts

add topic MEM30027A

Prepare basic programs for programmable logic controllers

add topic MSACMT461A

Facilitate SCADA systems in a manufacturing team or work area

add topic RTD3507A

Undertake sampling and testing of water

add topic BSBWOR404A

Develop work priorities

add topic BSBMGT402A

Implement operational plan


    Not applicable.

Entry Requirements

Not applicable.

Licensing Information

Not applicable.

Employability Skills

Employability Skills Qualification Summary

Qualification code: NWP40107

Qualification title: Certificate IV in Water Operations

The following table contains a summary of the employability skills as identified by the water industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability Skill

Industry/enterprise requirements for this qualification include the following facets:


communicates OHS policies and procedures

communicates environmental plans and procedures within the workplace

communicates effectively with customers

interprets a range of complex and technical documents, including relevant:

regulatory, legislative, licensing and organisational requirements

codes and standards


organisational policies

understands relevant definitions, terminology, symbols and language

discusses organisational issues

reports and records hazards and risks

participates in ensuring compliance with standards, regulations and policies

maintains and checks records and documents

communicates effectively with a range of relevant parties

articulates complex ideas clearly

analyses and evaluates reports and reference materials


demonstrates leadership within work teams

conducts briefing with team members

collaboratively and effectively implements operational plans

works collaboratively with relevant stakeholders

supervises and checks others' work, monitors work processes and ensures safe work practices

verifies competence of operators undertaking inspections

coordinates a range of team members and activities

ensures that relevant workforce participates in reviews of environmental procedures and prepares reports according to organisational procedures

relates positively to fellow workers and the management team

Problem solving

responds effectively to hazards, risks and emergencies

oversees processes within the water industry to ensure the effective and continuous provision of water services

analyses problems and applies appropriate remedial solutions

performs various calculations to provide data for the analysis and development of options and solutions

monitors assets to ensure performance meets specifications in management plans

identifies and rectifies faults

identifies links between operational problems and maintenance activities

identifies hazards and develops appropriate responses to control and mitigate risks in accordance with regulations and legislation

Initiative and enterprise

proactively implements effective customer service strategies and tactics

identifies risks and hazards

identifies typical faults and problems and takes necessary remedial action

investigates breaches of contracts

develops and checks contingency plans for new types of industries or processes

establishes processes to identify and report non-compliance

identifies opportunities for improved water management

Planning and organising

participates in effective implementation of organisation's operational plans

schedules activities to meet current and potential problems

participates in and coordinates elements of effective delivery of services

participates in the provision of appropriate information to inform workplace processes

monitors and assesses relevant water tests

contributes to the management of workplace contracts

Self management

manages own performance to ensure required levels of service standards, work quality and professional competence

manages work priorities

monitors assets to ensure that progress follows plans

uses feedback to improve own performance


seeks feedback on personal performance

uses information effectively to improve work performance

learns from colleagues as part of effective teamwork


reads meters

monitors water management equipment

uses relevant computer equipment

maintains and understands capabilities and limitations of plant, equipment and tools

uses technology to improve efficiency and effectiveness of managing work

The high proportion of electives required by this qualification means that the facets of the above employability skills are representative of the water industry in general and may not reflect specific job roles. Learning and assessment strategies for this qualification should be based on the requirements as identified in units of competency that meet packaging guidelines. This table is a summary of employability skills that are typical of this qualification and should not be interpreted as definitive.