Subjects
15 units of competency are required for this qualification:
6 core units
9 elective units
Choose 1 elective from Group A Work health safety.
Generalist:
minimum of 5 units from Groups B, C or D
Choose the remaining electives from the list below or from elsewhere within this training package, or from another endorsed training package, or from an accredited course.
Specialisations
Compliance specialisation:
minimum of 5 electives from Group B
Choose the remaining electives from the list below or from elsewhere within this training package, or from another endorsed training package, or from an accredited course.
Services specialisation:
minimum of 5 electives from Group C
Choose the remaining electives from the list below or from elsewhere within this training package, or from another endorsed training package, or from an accredited course.
All elective units selected from outside this qualification must reflect the occupational learning outcomes of this AQF qualification level. Seek further advice on selecting imported units of competency in the PSP Implementation Guide.
Elective units selected must not duplicate content already covered by other units in this qualification.
Core units | |
Uphold the values and principles of public service | |
Deliver and monitor service to clients | |
Value diversity | |
Use advanced workplace communication strategies | |
Apply government processes | |
Encourage compliance with legislation in the public sector | |
Elective units | |
Group A: Work health safety | |
Contribute to health and safety of self and others | |
Maintain workplace safety | |
Group B: Compliance specialisation | |
Serve process | |
Handle monies received in satisfaction of warrants or orders | |
Compile and use official notes | |
Conduct an investigation | |
Promote client compliance | |
Make arrests | |
Manage threatening behaviour | |
Group C: Services specialisation | |
Perform duties to support a hearing | |
Manage witnesses | |
Handle exhibits and documents tendered | |
Undertake court listings | |
Provide court registry and information services | |
Administer court fines and debt management | |
Audio record complex court proceedings | |
Record court proceedings using shorthand | |
Contribute to an integrated service delivery program | |
Administer court legislation | |
Administer alternative dispute-resolution proceedings | |
Provide support to self-represented litigants | |
Perform court duties | |
Manage jurors | |
Perform quasi-judicial functions | |
Group D: General elective units | |
Audio record court proceedings | |
Provide court support to Indigenous clients | |
Execute process | |
Carry out possessions and evictions | |
Contribute to policy development | |
Support policy implementation | |
Apply regulatory powers | |
