Certificate IV in Government (Court Services)

Qualification Description

This specialist qualification covers the competencies required by those providing services to the court. Electives should reflect the responsibilities of the individual and the job skills required for effective performance. Where a free choice of electives is possible in the qualification, electives may also be selected from other Training Packages to reflect the work context and career plans of the individual.


15 units of competency are required for this qualification including:

7 core units

8 elective units

Choose 8 elective units from the list below, using 1 unit from Group A and

7 units from Group B

Alternatively, up to 3 electives may be selected from elsewhere within this Training Package, or from another endorsed Training Package, or from an Accredited Course.

Units selected should not duplicate content already covered by other units in this qualification.

All elective units must be selected from an equivalent qualification level orhigher, unless otherwise stated

Core units

add topic PSPETHC401A

Uphold and support the values and principles of public service

add topic PSPGOV402B

Deliver and monitor service to clients

add topic PSPGOV408A

Value diversity

add topic PSPGOV412A

Use advanced workplace communication strategies

add topic PSPGOV422A

Apply government processes

add topic PSPLEGN401A

Encourage compliance with legislation in the public sector

add topic PSPPOL404A

Support policy implementation

Group A Elective Units

add topic PSPOHS301A

Contribute to workplace safety

add topic PSPOHS401B

Implement workplace safety procedures and programs (supervisory staff)

Group B: Elective Units

add topic PSPCRT301B

Audio record court proceedings

add topic PSPCRT401C

Carry out court orderly functions

add topic PSPCRT402C

Manage witnesses

add topic PSPCRT403C

Handle exhibits and documents tendered

add topic PSPCRT407B

Undertake court listings

add topic PSPCRT408B

Provide court registry and information services

add topic PSPCRT409B

Administer court fines and debt management

add topic PSPCRT410B

Provide court support to Indigenous clients

add topic PSPCRT411B

Audio record complex court proceedings

add topic PSPCRT412B

Record court proceedings

add topic PSPCRT413A

Contribute to an integrated service delivery program

add topic PSPCRT414A

Administer court legislation

add topic PSPCRT415A

Administer alternative dispute-resolution proceedings

add topic PSPCRT416A

Provide support to self-represented litigants

add topic PSPCRT501C

Perform court duties

add topic PSPCRT502C

Manage jurors

add topic PSPPOL401A

Contribute to policy development


    Not applicable.

Entry Requirements

Not applicable.

Licensing Information

Not applicable.

Employability Skills

Not applicable.