Diploma of Government (Court Services)

Qualification Descriptor

This specialist qualification covers the competencies required by Court Officers, Sheriff's Officers, Bailiffs or Marshals. There are two streams catered for within the qualification - the management of court services and court compliance for those who have supervisory responsibilities for a small team, carry out the directions of the court and ensure a secure and efficient environment in which the court can function. There are five core units in common plus separate requirements for each stream. Electives should reflect the responsibilities of the individual and the job skills required for effective performance. Where a free choice of Electives is possible in the qualification packaging rules, electives may also be drawn from other Training Packages to reflect the work context and career plans of the individual.


Packaging Rules

This qualification requires 11 units including:

5 core units

6 elective units

Choose 6 elective units from the list below

1 unit from Group A or B

a minimum of 2 units from Group C or D

remaining units from Group E or from elsewhere within this Training Package, or from another endorsed Training Package or Accredited Course

Units selected should not duplicate content already covered by other units in this qualification.

All elective units must be selected from an equivalent qualification level or higher, unless otherwise stated

** For this qualification, a maximum of 1 unit from Certificate IV level may be used

Core Units

add topic PSPETHC501B

Promote the values and ethos of public service

add topic PSPGOV502B

Develop client services

add topic PSPGOV505A

Promote diversity

add topic PSPOHS501A

Monitor and maintain workplace safety

add topic PSPLEGN501B

Promote compliance with legislation in the public sector

Elective Units

Group A Elective Unit (Court compliance)

add topic PSPGOV504B

Undertake research and analysis

Group B Elective Unit (Management of court services)

add topic PSPCRT601B

Manage court practice and process

Group C Elective Units (Management of court services)

add topic PSPCRT501C

Perform court duties

add topic PSPCRT502C

Manage jurors

add topic PSPCRT503C

Execute process

add topic PSPCRT504C

Carry out possessions/evictions

Group D Elective Unit (Court compliance)

add topic PSPCRT501C

Perform court duties

add topic PSPCRT502C

Manage jurors

add topic PSPCRT505B

Undertake senior court listing activities

add topic PSPCRT506B

Perform quasi-judicial functions

add topic PSPCRT507B

Record complex court proceedings

Group E Elective Unit (Court compliance)

add topic PSPGOV507A

Undertake negotiations

add topic PSPGOV508A

Manage conflict

add topic PSPOHS501A

Monitor and maintain workplace safety

add topic CSCSAS502A

Determine response to security risk

add topic CSCSAS306A

Manage conflict through negotiation

add topic CPPSEC4005A

Facilitate workplace briefing and debriefing processes

add topic PUAOPE003B

Navigate in urban and rural environments

add topic PUAPOL001B

Maintain operational safety

add topic PUAPOL007B

Manage persons in care or custody or in need of assistance

add topic PUAPOL031B

Confiscate assets

add topic PUAPOL033B

Manage intelligence information processes

add topic PUAVEH001B

Drive vehicles under operational conditions

add topic PSPCOM503A

Build and maintain community relationships


    Not applicable.

Entry Requirements

Not applicable.

Licensing Information

Not applicable.

Employability Skills

Not applicable.