11 units of competency are required for this qualification:
7 core units
4 elective units
Choose a minimum of 2 electives from the list below.
Choose the remaining electives from the list below or from elsewhere within this training package, or from another endorsed training package, or from an accredited course.
All elective units selected from outside this qualification must reflect the occupational learning outcomes of this AQF qualification level. Seek further advice on selecting imported units of competency in the PSP Implementation Guide.
Elective units selected must not duplicate content already covered by other units in this qualification.
Promote the values and ethos of public service
Coordinate resource allocation and usage
Use complex workplace communication strategies
Supervise and carry out complex inspections and monitoring
Conduct measurement licensee audit
Inspect a range of complex measuring instruments
Develop client services
Undertake research and analysis
Refine complex workplace documents
Persuade and influence opinion
Develop and implement procedures for government service delivery
Promote compliance with legislation in the public sector
Develop and use emotional intelligence