Diploma of Government (Injury Management

Qualification Descriptor

This specialist qualification covers the competencies required of injury management case managers in the public sector. Electives should reflect the responsibilities of the individual and the job skills required for effective performance. Where a free choice of electives is possible in the qualification packaging rules, electives may also be drawn from other Training Packages to reflect the work context and career plans of the individual.


Packaging Rules

This qualification requires 11 units of competency including:

8 core units

3 elective units:

Choose 1 unit from the Group A elective list below.

Choose 2 units from the elective Group B list below, or from elsewhere within this Training Package, or another endorsed Training Package or Accredited Course.

Units selected should not duplicate content already covered by other units in this qualification.

All elective units must be selected from an equivalent qualification level or higher, unless otherwise stated.

** For this qualification, a maximum of 1 unit from Certificate IV level may be used.

Core Units

add topic PSPETHC501B

Promote the values and ethos of public service

add topic PSPGOV505A

Promote diversity

add topic PSPGOV512A

Use complex workplace communication strategies

add topic PSPLEGN501B

Promote compliance with legislation in the public sector

add topic PSPIM501A

Determine liability and negotiate settlements

add topic PSPIM502A

Manage case direction and outcomes

add topic PSPIM503A

Maintain and monitor service standards

add topic PSPIM504A

Contribute to a quality injury management system

Group A electives

add topic PSPOHS501A

Monitor and maintain workplace safety

add topic BSBCMN411A

Monitor a safe workplace

Group B electives

add topic PSPGOV502B

Develop client services

add topic PSPGOV506A

Support workplace coaching and mentoring

add topic PSPGOV507A

Undertake negotiations

add topic PSPGOV508A

Manage conflict

add topic PSPGOV511A

Provide leadership

add topic PSPGOV513A

Refine complex workplace documents

add topic PSPGOV516A

Develop and use emotional intelligence

add topic PSPGOV517A

Coordinate risk management

add topic PSPGOV519A

Manage performance

add topic CHCCM503C

Develop, facilitate and monitor all aspects of case management

add topic CHCCM504C

Promote high quality case management


    Not applicable.

Entry Requirements

Not applicable.

Licensing Information

Not applicable.

Employability Skills

Not applicable.