Qualification descriptor

This qualification supports senior staff in a workplace relations environment. The candidate may:

provide information and advice of a complex nature regarding workplace relations queries

supervise and support front line workplace relations staff

conduct investigations into potential workplace relations breaches.

The candidate may work in a department, organisation, division or business unit that provides specialist workplace relations services to employers, employees, union officials, industry bodies or other agencies. The qualification is also applicable for candidates who are working in a broader human resource management area and seeking to pursue a career path in workplace relations within government.

Packaging Rules

11 units of competency are required for this qualification including:

5 core units

6 elective units

Choose a minimum of 3 units from Group A

Choose up to 3 elective units from Group A and Group B units below, or from elsewhere within this Training Package, or another endorsed Training Package or Accredited Course

Units selected should not duplicate content already covered by other units in this qualification.

All elective units must be selected from an equivalent qualification level or higher, unless otherwise stated

** For this qualification, a maximum of 1 unit from Certificate IV level may be used

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