Diploma of Public Safety (Defence Public Affairs)
Qualification Requirement: 14 units
All 10 core units plus 4 elective units
The elective units may be taken from the elective units listed below, or may include 2 units taken from within this Training Package or any other endorsed Training Package at the same qualification level or at a higher level.
Manage media requirements at a major incident
Develop a media plan
Manage personal work priorities and professional development
Provide leadership in the workplace
Manage workplace information systems
Contribute to strategic direction
Contribute to the development and implementation of strategic plans
Develop, implement and promote effective communication techniques
Provide on-site event management services
Plan and manage conferences
Lead work teams
Prepare budgets and financial plans
Provide leadership across the organisation
Implement and monitor environmentally sustainable work practices
Manage a major project
Establish and maintain work and contractual relationships
Provide training through instruction and demonstration of work skills
BSB units have been imported from the BSB01 Business Services Training Package.
CHC units have been imported from the CHC02 Community Services Training Package.
CUS units have been imported from the CUS01 Music Training Package.
TAA units have been imported from the TAA04 Training and Assessment Training Package.
THT units have been imported from the THT02 Tourism Training Package.
Information about customising PUA00 Public Safety Training Package qualifications is on page 12.
Employability Skills Summary for PUA51206 Diploma of Public Safety (Defence Public Affairs)
Employability Skills are part of a unit of competency.
Employability Skills statements from a selection of units of competency from the PUA51206 Diploma of Public Safety (Defence Public Affairs) have been reproduced in the table below.
This table provides an example of Employability Skills for the qualification because Employability Skills within a qualification will vary depending on the qualification packaging options.
Public Safety qualifications have core units (which must be achieved) and elective units (where there is a choice of units which must be achieved) so different Employability Skills Summaries are possible within the one qualification, depending on the package of core units and chosen elective units.
Employability Skills Statement
communicate facts in a fluent, clear and interesting manner
complete all required documentation
conduct operational debriefs
conduct press conferences and group interviews
ensure instructions and directions are communicated to team members clearly and unambiguously
ensure organisational protocols are followed when liaising with the media
liaise with media and other organisation personnel
maintain communication with the team leader and provide supervisor with feedback and constructive advice
provide attention to detail
recognise, discuss and deal with team members' concerns and queries
refer to supervisor any issues that cannot be rectified or addressed
represent issues to management
retain professionalism under duress
show empathy with victims and operational personnel
understand and implement instructions and directions
understand current media liaison practices
understand legal and organisation requirements relating to confidentiality, libel, accuracy and discrimination
understand the requirements of different media (newspapers, magazines, radio, television) and the requirements of local vs regional vs national media
understand the role of media in disseminating information
undertake public speaking and media presentations
undertake informal performance counselling and provide feedback on performance
act as a team leader
allocate duties, rosters and responsibilities to team members
encourage team members
mentor and coach team members
maintain the safety of others
monitor the performance of others and take appropriate action through coaching and mentoring
set goals, identify tasks and present to team members
undertake team building
analyse and solve problems
deal with incidents where the media has become involved
take action to correct inappropriate behaviour
Initiative and enterprise
manage media to ensure the integrity of information being disseminated
translate media research and analysis into clear advice to stakeholders
Planning and organising
change the media strategy at any time to suit operational demands and level of incident
ensure media personnel and VIPs are provided with occupational health and safety clothing where appropriate
promote the work and achievements of organisation, volunteer and other organisation personnel at incident throughout the incident to assist in maintaining morale and public profile
schedule and plan information briefing sessions and tours to appropriate times in line with operational responsibilities and media requirements
use the media plan to form the media strategy
ensure own demeanour and presentation reflects the professional standards of the organisation and support for victims and others affected by the incident
ensure own level of authority is recognised and adhered to
ensure personal safety and safety of others is maintained
ensure that the individual decision making process is conducted in accordance with standard procedures
monitor individual performance against defined performance requirements and ensure appropriate action is taken to maintain performance
provide feedback on own performance
set performance requirements
deal with diverse groups and strategies for undertaking public speaking
develop an understanding of media requirements
use appropriate information technology and software