Diploma of Surface Operations Management

This qualification reflects the role of mine managers in an open cut coal or metalliferous mine or a quarry, who perform tasks involving a high level of autonomy and requiring the application of significant judgement in planning and determining the selection of equipment/roles/techniques for themselves and others. They are required to demonstrate the application of a broad range of technical, managerial, coordination and planning and implement safety management plans.


Requirements for completion of the qualification

The following table provides the packaging rules for this qualification, followed by the list of relevant units of competency.

Successful completion of thirteen (13) units of competency made up of:

two(2) Core units, and

eleven (11) elective units of which:

at least four (4) must come from the Group A electives listed below

up to five (5) from the Group B electives listed below

up to two (2) units may come from AQF level IV, Diploma or Advanced Diploma in this, or any other Training Package

Units of competency chosen must be relevant to the competency requirements for the job function.

Care must be taken to ensure that all prerequisites specified within imported units, or units chosen as electives, are complied with.

Core units of competency

Unit code

Unit title

add topic RIIGOV501A

Identify, implement and maintain legal compliance requirements

add topic RIIRIS501A

Implement and maintain management systems to control risk

Group A electives

Unit code

Unit title

add topic RIIENV501A

Implement and and maintain environmental management plan

add topic RIIERR503A

Implement emergency preparedness and response systems

add topic RIIMEX405A

Apply and monitor systems and methods of surface coal mining

add topic RIIMEX501A

Implement pit plan

add topic RIIMEX502A

Implement systems and methods of mining

add topic RIIMEX503A

Manage dredging operations

add topic RIIMPO502A

Manage the interaction of heavy and light vehicles and mining equipment

add topic RIIMPO503A

Manage laser levelling of operating plant

add topic RIIOHS404A

Implement and monitor health and hygiene management systems

add topic RIIPRO501A

Implement site processing plant operations

add topic RIIPRO502A

Develop, implement and maintain process control systems

add topic RIIRAI501B

Implement mine transport systems and production equipment

add topic RIIRAI502A

Implement site plant and resource management plan

add topic RIIRAI503B

Implement site services and infrastructure systems

add topic RIIRAI504A

Select and install surface plant and equipment

add topic RIIRAI506A

Implement, monitor, rectify and report on inventory control system

add topic RIIRAI508A

Implement mine services systems

add topic RIIRAI509A

Implement mine fixed plant and infrastructure systems

add topic RIISDM501A

Conduct mine surveying operations

add topic RIISRM501A

Implement the stockpile management plan

add topic RIISRM502A

Design stockpile formations and reclaiming systems

add topic RIIWBP501A

Implement site waste and by-product management plan

add topic RIIWBP502A

Plan and monitor recycled material operations

add topic RIIWMG501A

Implement the site water management plan

add topic RIIRIS402A

Carry out the risk management processes

Group B electives

Unit code

Unit title

add topic BSBCUS501A

Manage quality customer service

add topic BSBFIM501A

Manage budgets and financial plans

add topic BSBINM501A

Manage an information or knowledge management system

add topic BSBLED501A

Develop a workplace learning environment

add topic BSBMGT515A

Manage operational plan

add topic BSBMGT516A

Facilitate continuous improvement

add topic BSBOHS407A

Monitor a safe workplace

add topic BSBOHS509A

Ensure a safe workplace

add topic BSBSMB402A

Plan small business finances

add topic BSBWOR501A

Manage personal work priorities and professional development

add topic BSBWOR502A

Ensure team effectiveness

add topic RIIBHD501A

Manage blast hole drilling operations

add topic RIIBLA301A

Conduct surface shotfiring operations

add topic RIIBLA601A

Design surface blasts

add topic RIICCR501A

Conduct sales in construction materials operations

add topic RIICOM301B

Communicate information

add topic RIIENV502A

Undertake process or project environmental impact assessment

add topic RIIERR504A

Manage major incidents and emergencies

add topic RIIGOV401B

Apply, monitor and report on compliance systems

add topic RIIOHS301A

Conduct safety and health investigations

add topic RIIPRM501A

Implement, monitor, rectify and report on contracts

add topic RIISAM501A

Implement and maintain the site plant, equipment and infrastructure maintenance plan


    Not applicable.

Entry Requirements

Not applicable.

Licensing Information

Not applicable.

Employability Skills

The following table includes a summary of the employability skills as identified by the resources and infrastructure industry for this qualification. The table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes required here are broad industry requirements that may vary depending on packaging options.

Employability Skill

Industry/enterprise requirements for this qualification include:


provide clear and direct feedback

listen carefully to instructions and information

read and interpret project plans and safety signs

calculate basic weights, distances and volumes

complete accurate work plans, technical reports, risk assessments, etc

negotiate solutions to customer and workplace based issues

negotiate project details with clients

network with other professionals working in the same field


plan and lead team performance and operations

coordinate project activities and timelines with clients

work cooperatively with people of different ages, gender, race, religion or political persuasion

provide feedback and advice to staff

lead site-wide planning and coordination activities


re-allocate staff and resources in response to changing weather, site conditions and priorities

manage staff to solve problems and coordinate individual responsibilities and activities

work cooperatively with clients to resolve contract and operational issues

manage the ongoing review and adjustment of operations against performance indicators and project milestones

Initiative and enterprise

act independently to identify potential improvements to working practice and conditions

identify and take steps to resolve risks in the workplace

encourage the exploration and application of innovative approaches to improve on operational performance

Planning and organising

manage and coordinate time and priorities for self and team

identify and obtain appropriate personnel and resources for work

ensure that risks are assessed and appropriate emergency plans are in place

ensure that project planning incorporates the possibility of adapting to future changes


take responsibility for ensuring team targets and goals are achieved

understand the standard of work expected at the work site

proactively manage team performance

develop trust and confidence in staff and customers


be willing to learn new ways of working

seek information to improve performance from people and workplace documents like policies, procedures etc

understand equipment characteristics, technical capabilities, limitations and procedures

lead change and continuous improvement processes

manage learning and development plans

prepare and lead formal or informal training sessions


apply a range of basic IT skills in monitoring and reporting on systems

operate equipment safely and according to manufacturer and workplace guidelines

use communications technology appropriate to the workplace (email, mobile, radio, etc)

use computer technology to monitor and communicate project status

use IT to create documents and maintain records of work activities