Certificate III in Funeral Operations
This qualification provides the skills and knowledge for an individual to be competent in a range of funeral operations or mortuary work roles depending on the specialist stream and elective options chosen. All qualification outcomes require knowledge and application of funeral services industry protocols when dealing with the bereaved and the deceased. Work would be undertaken in a funeral home or mortuary.
This qualification is designed to reflect the role of employees who work relatively autonomously and may coordinate and supervise others. It involves the use of a broad knowledge base incorporating some theoretical concepts and requires the identification, analysis and evaluation of information from a variety of sources.
This qualification is suitable for an Australian apprenticeship pathway.
Graduates with this qualification who undertake the specialist mortuary administration stream could work in a mortuary carrying out support activities and body preparation procedures under supervision.
Graduates with this qualification who undertake the specialist funeral stream could work in a funeral home carrying out funeral and burial sales activities and assisting with the conduct of funerals.
Possible job titles include:
funeral director's assistant
funeral arranger or conductor
customer service consultant.
There are no prerequisites for entry to this qualification.