5 units must be completed:

3 core units

2 elective units, consisting of:

1 unit from the list below

1 unit from the list below, elsewhere in SIR Retail Services Training Package, or any other current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Core units

add topic SIRXCOM001

Communicate in the workplace to support team and customer outcomes

add topic SIRXIND001

Work effectively in a service environment

add topic SIRXWHS001

Work safely

Elective units


add topic FSKDIG02

Use digital technology for simple workplace tasks

Working in Industry

add topic SIRXIND003

Organise personal work requirements

add topic SIRXIND004

Plan a career in the retail industry

Entry Requirements

There are no entry requirements for this qualification.