5 units must be completed:
3 core units
2 elective units, consisting of:
1 unit from the list below
1 unit from the list below, elsewhere in SIR Retail Services Training Package, or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
Communicate in the workplace to support team and customer outcomes
Work effectively in a service environment
Use digital technology for simple workplace tasks
Working in Industry
Organise personal work requirements
Plan a career in the retail industry