12 units must be completed:

4 core units

8 elective units consisting of:

4 units from the list below

4 units from the list below, elsewhere in the SIR Retail Services Training Package or any other current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Core Units

add topic SIRCCCS001

Interact with pharmacy customers

add topic SIRCIND001

Work effectively in a community pharmacy

add topic SIRCINF001

Use pharmacy practices for infection control

add topic HLTWHS001

Participate in workplace health and safety

Elective Units

Beauty Products and Services

add topic SHBBCCS001

Advise on beauty products and services

add topic SHBBMUP002

Design and apply make-up


add topic SIRRINV001

Receive and handle retail stock

Pharmacy Product Advice

add topic SIRCPPA001

Assist customers with vitamins, minerals and supplements

add topic SIRCPPA004

Assist customers with oral care products

add topic SIRCPPA006

Assist customers with skin and anti-fungal products

Retail Procedures

add topic SIRRMER001

Produce visual merchandise displays

add topic SIRXSLS002

Follow point-of-sale procedures

add topic SIRXIND002

Organise and maintain the store environment

add topic SIRRRTF001

Balance and secure point-of-sale terminal

add topic SIRXSLS001

Sell to the retail customer

Working in Industry

add topic SIRCIND002

Support the supply of Pharmacy Medicines and Pharmacist Only Medicines

Entry Requirements

There are no entry requirements for this qualification.