Certificate II in Wholesale
This qualification provides the skills and knowledge for an individual to be competent in a range of activities and functions requiring basic wholesale operational knowledge and limited practical skills in a defined context. Work would be undertaken in various wholesale supplier settings, such as trade, building, furniture and equipment suppliers. Individuals may work with some autonomy or in a team but usually under close supervision
This qualification is suitable for an Australian Apprenticeship pathway.
Individuals with this qualification are able to perform roles, such as:
providing face-to-face and telephone product and service advice in a wholesale setting
selling products and services in variety of wholesale settings
use computers as part of business and e-commerce processes
picking and processing orders.
Possible job titles include:
sales counter assistant
customer service officer.