Subjects
14 units must be completed:
3 core units
11 elective units consisting of:
8 units from the list below
3 units from the list below, elsewhere in the SIR Retail Services Training Package or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
Core Units | |
Lead team effectiveness | |
Maintain work health and safety | |
Assist in managing Pharmacy Medicines and Pharmacist Only Medicines | |
Elective Units | |
Anatomy and Physiology | |
Recognise healthy body systems | |
Client and Customer Service | |
Coordinate implementation of customer service strategies | |
Build customer relationships and loyalty | |
Community Pharmacy Management | |
Coordinate a pharmacy quality system | |
Lead and develop pharmacy teams | |
Manage pharmacy sales and service delivery | |
Manage pharmacy premises, equipment and merchandise | |
Develop a pharmacy product and service range | |
Dispensary | |
Deliver medicines to customers outside the pharmacy | |
Assist in dispensing prescriptions | |
Assist in preparing dose administration aids | |
Assist in preparing extemporaneous prescriptions | |
Maintain dispensary stock | |
Administer dispensary computer system and claims | |
Coordinate service to residential care facilities | |
Diversity | |
Work with diverse people | |
Finance | |
Process payroll | |
Health Care Support | |
Support the management of obstructive sleep apnoea | |
Supply and hire home health care aids and equipment | |
Test blood pressure and advise on self-monitoring | |
Test blood glucose and advise on equipment and services for diabetes management | |
Provide Australian Needle and Syringe Program services | |
Coordinate pharmacy health promotions | |
Human Resource Management | |
Support the recruitment, selection and induction of staff | |
Infection Control | |
Use pharmacy practices for infection control | |
Inventory | |
Control stock | |
Legal and ethical | |
Work legally and ethically | |
Management and Leadership | |
Implement continuous improvement | |
Provide personal leadership | |
Maintain employee relations | |
Pharmacy Product Advice | |
Assist customers with vitamins, minerals and supplements | |
Assist customers with pregnancy and maternal health products and services | |
Assist customers with asthma-care aids and equipment | |
Assist customers with smoking cessation products | |
Assist customers with continence management products | |
Assist customers with wound care products | |
Assist customers with diet, nutrition and weight-management products and services | |
Assist customers with complementary medicines | |
Assist customers with women's and men's health care products | |
Research | |
Analyse and present research information | |
Risk Management and Security | |
Maintain store security | |
