14 units must be completed:

9 core units

5 elective units from the list below, elsewhere in the SIR Retail Services Training Package or any other current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Core Units

add topic SIRCCCS002

Provide and promote services to pharmacy customers

add topic SIRCDIS001

Assist customers with prescriptions

add topic SIRCDIS003

Assist in dispensing prescriptions

add topic SIRCDIS006

Maintain dispensary stock

add topic SIRCDIS007

Administer dispensary computer system and claims

add topic SIRCIND001

Work effectively in a community pharmacy

add topic SIRCIND002

Support the supply of Pharmacy Medicines and Pharmacist Only Medicines

add topic SIRCINF001

Use pharmacy practices for infection control

add topic HLTWHS001

Participate in workplace health and safety

Elective Units

Anatomy and Physiology

add topic HLTAAP001

Recognise healthy body systems

Community Pharmacy Management

add topic SIRCCPM001

Assist in managing Pharmacy Medicines and Pharmacist Only Medicines

add topic SIRCCPM002

Coordinate a pharmacy quality system

add topic SIRCCPM003

Lead and develop pharmacy teams

add topic SIRCCPM004

Manage pharmacy sales and service delivery

add topic SIRCCPM005

Manage pharmacy premises, equipment and merchandise

add topic SIRCCPM006

Develop a pharmacy product and service range


add topic SIRCDIS002

Deliver medicines to customers outside the pharmacy

add topic SIRCDIS004

Assist in preparing dose administration aids

add topic SIRCDIS005

Assist in preparing extemporaneous prescriptions

add topic SIRCDIS008

Coordinate service to residential care facilities

Health Care Support

add topic SIRCHCS001

Support the management of obstructive sleep apnoea

add topic SIRCHCS002

Supply and hire home health care aids and equipment

add topic SIRCHCS003

Test blood pressure and advise on self-monitoring

add topic SIRCHCS004

Test blood glucose and advise on equipment and services for diabetes management

Management and Leadership

add topic BSBMGT403

Implement continuous improvement

add topic BSBMGT405

Provide personal leadership

add topic SIRXMGT001

Supervise and support frontline team members

Pharmacy Product Advice

add topic SIRCPPA005

Assist customers with cough and cold relief products

add topic SIRCPPA008

Assist customers with products for gastro-intestinal conditions

add topic SIRCPPA009

Assist customers with allergy relief products

add topic SIRCPPA010

Assist customers with analgesic and anti-inflammatory products

add topic SIRCPPA012

Assist customers with asthma-care aids and equipment

add topic SIRCPPA015

Assist customers with wound care products

Retail Procedures

add topic SIRRINV001

Receive and handle retail stock

add topic SIRXSLS002

Follow point-of-sale procedures

Entry Requirements

There are no entry requirements for this qualification.