Certificate II in Sport and Recreation

This qualification reflects the role of individuals who apply the skills and knowledge to work in the sport and recreation industry in a generalist capacity. Likely functions for someone with this qualification include providing support in the provision of sport and recreation programs, grounds and facilities maintenance, routine housekeeping, retail and customer service assistance, administrative assistance and café service in locations such as fitness centres, outdoor sporting grounds or complexes or aquatic centres. All job roles are performed under supervision.

Job roles

The following are indicative job roles for this qualification:

administration assistant

community activities assistant

recreation assistant

retail assistant


11 units must be completed:

5 core units

6 elective units, which may be selected from the elective units listed or from SIS10, and must be first packaged at AQF level 2 or 3; up to 2 of these elective units may be selected from any current accredited course or other Training Package, and must be first packaged at AQF level 2.

In all cases selection of electives must be guided by the job outcome sought, local industry requirements and the characteristics of this qualification (as per the AQF descriptors).

Core units

add topic BSBWOR202A

Organise and complete daily work activities

add topic HLTFA301C

Apply first aid

add topic SISXEMR201A

Respond to emergency situations


Develop and update sport, fitness and recreation industry knowledge


Follow work health and safety policies

General electives

add topic AHCCHM201A

Apply chemicals under supervision

add topic AHCPGD201A

Plant trees and shrubs

add topic AHCPMG201A

Treat weeds

add topic AHCPMG202A

Treat plant pests, diseases and disorders

add topic AHCTRF201A

Assist with turf construction

add topic AHCTRF202A

Prepare turf surfaces for play

add topic AHCTRF203A

Renovate grassed areas

add topic AHCTRF204A

Support turf establishment

add topic BSBIND201A

Work effectively in a business environment

add topic BSBINM201A

Process and maintain workplace information

add topic BSBINM202A

Handle mail

add topic BSBWOR204A

Use business technology

add topic CUEFOH04C

Usher patrons

add topic CUEFOH10B

Monitor entry to a venue

add topic FNSACC301A

Process financial transactions and extract interim reports

add topic ICAICT102A

Operate word-processing applications

add topic ICAICT105A

Operate spreadsheet applications

add topic ICAICT106A

Operate presentation packages

add topic ICAICT203A

Operate application software packages

add topic ICAICT210A

Operate database applications

add topic ICPMM263C

Access and use the Internet


Apply point-of-sale handling procedures


Organise and maintain work areas


Balance and secure point-of-sale terminal

add topic SIRXINV001A

Perform stock control procedures


Merchandise products


Minimise loss

add topic SIRXSLS002A

Advise on products and services


Sell products and services

add topic SISOODR201A

Assist in conducting outdoor recreation sessions

add topic SISOOPS201A

Minimise environmental impact


Develop and update knowledge of coaching practices


Coach beginner or novice participants to develop fundamental motor skills


Communicate effectively with others in a sport environment

add topic SISXCAI101A

Provide equipment for activities

add topic SISXCAI102A

Assist in preparing and conducting sport and recreation sessions


Clean and tidy bar areas


Provide responsible service of alcohol


Serve food and beverage


Provide table service of food and beverage


Provide responsible gambling services


Attend gaming machines


Process and monitor event registrations


Coordinate on-site event registrations


Provide event staging support


Use hygienic practices for food safety


Coordinate production of brochures and marketing materials


    This qualification is suitable for an Australian Apprenticeship pathway and for VET in Schools delivery.

Entry Requirements

Not applicable.

Licensing Information

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of endorsement.

Employability Skills

The following table contains a summary of the employability skills required by the sport industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability skill

Industry / enterprise requirements for this qualification include:


Communicating with clients and colleagues to determine and interpret their specific requirements; understanding verbal and written information on sport and recreation products and services; completing maintenance documentation; preparing accurate records of client details; recording telephone messages, interpreting and carrying out verbal instructions from other employees.


Working as a skilled team member, receiving instructions and understanding own role in assisting in the provision of sport and recreation programs; supporting other team members to provide quality sport and recreation experiences for clients; recognising and adapting appropriately to cultural and language differences.

Problem Solving

Identifying hazards and risks in the work environment; responding to emergency situations within scope of responsibility; clarifying the extent of, and resolving problems through negotiating with clients in a sensitive and culturally appropriate manner; dealing with equipment breakdowns; recognising and reporting basic routine problems within work activities; adhering to organisational policies and procedures to guide solutions to problems.

Initiative and enterprise

Adjusting work procedures to differences in equipment and facilities; taking correct action and following established procedures on discovery of an actual or potential emergency, security or safety hazard; reflecting on own performance for improvement.

Planning and organisation

Collecting and recording information to assist colleagues to provide sport and recreation programs; setting work priorities and scheduling own daily work activities to meet deadlines; following organisational policies and procedures to complete facility, equipment or ground maintenance tasks in an efficient manner.


Understanding and complying with the legal and ethical responsibilities that apply to own role in the sport and recreation industry; applying basic safety practices and procedures; acknowledging the boundaries of own role; seeking and acting on feedback from colleagues and clients to improve own work performance.


Knowing the networks and sources of information within the sport and recreation industry; keeping well informed of updates and changes to organisational policies, procedures and regulations; updating skills and knowledge to accommodate changes in equipment and operating procedures; accessing professional development opportunities to strengthen own skill base and sharing information with colleagues


Understanding the operating capability of computer systems and software that assist in selling, planning and delivering sport and recreation programs; safely using and maintaining sport and recreation equipment according to manufacturer specifications and organisational policies and procedures.