This qualification provides the skills and knowledge for an individual to be competent in guiding outdoor recreation activities in a controlled environment. It requires technical knowledge of the outdoor recreation activity to be transferred to allow individuals to safely participate in the outdoor activity. It does not provide the skills and knowledge to impart the required level of technical knowledge and expertise to allow participants to independently undertake outdoor recreation activities.
A guide operating in a controlled environment has the skills, knowledge and experience to work autonomously within a closely defined range of skilled operations involving known routines, methods and procedures, where a small amount of discretion and judgement is required in the selection of equipment, services or contingency measures. This person may work independently only within clearly defined contexts where there are clearly defined Standard Operating Procedures (SOPs) and relevant documented guidelines, key safety features and risk management procedures for the specific activity location, they are familiar with those SOPs, and where assistance is available should a non-routine situation arise.
Work can be undertaken either autonomously or as part of a team under supervision. This supervision can be on or off site and would provide support to deal appropriately with unplanned or unexpected events. Work would be undertaken in field locations with clearly defined site specific situations such as camps, recreation centres or facilities or fields on various public lands. Work may be undertaken in differing environments such as water-based, dry land and mountainous terrains, using a diverse range of equipment.
The following is indicative job role for this qualification:
outdoor guide (controlled environment)
24 units must be completed:
12 core units
12 elective units, consisting of:
all the units in any two of Groups A to AJ, or
all the units in any one of Groups A to AJ, and all the units in any one of Groups AK to AT
the remaining to make up the required 12 elective units from General electives, or any of the above groups; up to 4 of these remaining units may be selected elsewhere in SIS10, or any current accredited course or other Training Package, and must be first packaged at AQF level 2, 3 or 4.
In all cases, selection of electives must be guided by the job outcome sought, local industry requirements and the characteristics of this qualification (as per the AQF descriptors).
Prepare and present tour commentaries or activities
Develop and maintain the general and regional knowledge required by guides
This qualification is suitable for an Australian Apprenticeship pathway.
Entry to this qualification by persons without prior outdoor recreation industry experience or formal qualifications is not recommended.
Examples of sufficient relevant skills and knowledge for entry into the qualification may include:
Previous qualification at the AQF level below
Previous experience in the outdoor recreation industry and interest in outdoor pursuits
Entry into this qualification and progression between qualification levels will be based on the professional judgement of the RTO, in consultation with the individual.
No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of endorsement.
The following table contains a summary of the employability skills required by the outdoor recreation industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on packaging options.
Industry/enterprise requirements for this qualification include:
Communicating with clients and colleagues to determine and interpret their specific requirements; understanding verbal and written information on guiding outdoor recreation activities; providing clear verbal instructions to clients when guiding; effectively using body language and demonstration to reinforce technique instruction; empathising and negotiating acceptable solutions to client requests and complaints to ensure a positive recreation experience.
Working as a skilled team member, facilitating a group to meet client expectations and dealing appropriately with conflict; receiving instructions and understanding own role in guiding outdoor recreation activities; supporting other staff to provide quality outdoor recreation experiences for clients.
Identifying hazards and risks that may arise during outdoor recreation activities; mitigating problems by making variations to the activity that are within scope of responsibility; interpreting weather in the field; clarifying the extent of, and resolving problems through negotiating with clients in a sensitive and culturally appropriate manner; taking responsibility for seeking assistance from colleagues to resolve issues and to manage contingencies;.
Initiative and enterprise
Adjusting work procedures to differences in equipment and facilities and changes in work environment (e.g. tides, weather and water conditions); taking correct action and following established procedures on discovery of an actual or potential emergency or safety hazard; accommodating client differences when guiding outdoor recreation activities.
Planning and organising
Collecting, analysing and recording information to allow for the efficient planning of outdoor recreation activities; setting work priorities and scheduling programs to avoid conflicts and avoid duplication of resources; following organisation policies and procedures to plan and deliver outdoor recreation activity programs in an efficient manner and minimise environmental impact.
Understanding the boundaries of own role and correctly determining when assistance from colleagues is required; time management to complete tasks in accordance with agreed deadlines; seeking and acting on feedback from supervisors, colleagues and clients to improve own work performance.
Knowing the structure of networks and sources of information within the outdoor recreation industry; keeping well informed of updates and changes to organisational policies, procedures and regulations; seeking information on new and innovative outdoor recreation activity programs; accessing professional development opportunities to strengthen own skill base and contributing to a learning environment through openly sharing knowledge and experiences.
Understanding the operating capability of computer systems, software and equipment that assists in the planning and delivery of outdoor recreation activities; safely using and maintaining outdoor recreation equipment according to manufacturer's specifications and organisation policies and procedures.