Diploma of Facility Management

This qualification provides the skills and knowledge for an individual wishing to work in the sport and recreation industry as a facility manager for a location such as a fitness centre, outdoor sporting ground or complex, aquatic centre or community recreation centre. Persons with this level of competency would manage the implementation of a broad range of facility requirements including staff and systems and have a high degree of autonomy.

Job roles

The following is an indicative job role for this qualification:

facility manager


22 units must be completed:

14 core units

8 elective units, which may be selected from the electives in this qualification or from units first packaged at AQF level 3, 4 or 5 within SIS10; up to 3 elective units may be selected from any current accredited course or other Training Package, and must be units which are first packaged at AQF level 5 or 6.

In all cases selection of electives must relate to the core function or role of the candidate's current or intended work environment, local industry requirements and the characteristics of this qualification (as per the AQF descriptors).

Core (14)

add topic BSBADM502B

Manage meetings

add topic BSBFIM501A

Manage budgets and financial plans

add topic BSBRKG502B

Manage and monitor business or records systems

add topic ICAU3126B

Use advanced features of computer applications

add topic SISXCCS403A

Determine needs of client populations

add topic SISXFAC405A

Plan and provide sport and recreational services

add topic SISXFAC506A

Manage stock supply and purchase

add topic SISXIND404A

Promote compliance with laws and legal principles

add topic SISXIND406A

Manage projects

add topic SISXIND507A

Manage education initiatives

add topic SISXOHS503A

Establish and maintain occupational health and safety systems

add topic SISXRES403A

Use resources efficiently

add topic SISXRSK502A

Manage organisational risks

add topic SITXHRM003A

Roster staff

Electives (8)

add topic BSBADM503B

Plan and manage conferences

add topic BSBADM504B

Plan or review administration systems

add topic BSBADM506B

Manage business document design and development

add topic BSBFIM502A

Manage payroll

add topic BSBHRM501A

Manage human resources services

add topic BSBHRM502A

Manage human resources management information systems

add topic BSBHRM503A

Manage performance management systems

add topic BSBHRM505A

Manage remuneration and employee benefits

add topic BSBHRM506A

Manage recruitment selection and induction processes

add topic BSBHRM507A

Manage separation or termination

add topic BSBHRM509A

Manage rehabilitation or return-to-work programs

add topic BSBINM501A

Manage an information or knowledge management system

add topic BSBITB501A

Establish and maintain a workgroup computer network

add topic BSBLED502A

Manage programs that promote personal effectiveness

add topic BSBMGT502B

Manage people performance

add topic BSBMKG501B

Identify and evaluate marketing opportunities

add topic BSBMKG502B

Establish and adjust the marketing mix

add topic BSBMKG514A

Implement and monitor marketing activities

add topic BSBSUS501A

Develop workplace policy and procedures for sustainability

add topic BSBWOR501A

Manage personal work priorities and professional development

add topic BSBWRK509A

Manage industrial relations

add topic FNSACCT502B

Prepare income tax returns

add topic FNSACCT503B

Manage budgets and forecasts

add topic FNSACCT504B

Prepare financial reports for a reporting entity

add topic FNSACCT505B

Establish and maintain accounting information systems

add topic FNSACCT506B

Implement and maintain internal control procedures

add topic PSPPROC410A

Administer contracts

add topic SISCCRD302A

Recruit and manage volunteers

add topic SISCCRD304A

Work with key stakeholders

add topic SISXCCS402A

Coordinate client service activities

add topic SISXRES506A

Undertake open space planning


    Not Applicable

Entry Requirements

There are no entry requirements for this qualification.

Licensing Information

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of endorsement.

Employability Skills


The following table contains a summary of the employability skills required by the sport and recreation industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on packaging options.

Employability Skill

Industry/enterprise requirements for this qualification include:


Communicating with facility owners and staff to determine their specific requirements; analysing documentation on sport and recreation facility maintenance; preparing accurate financial and maintenance records; completing staff rosters; clarifying instructions to staff; educating staff on efficient use of resources; negotiating acceptable solutions to facility owner or staff requests and complaints.


Providing leadership to a team of workers; monitoring staff performance and providing advice to improve performance; preparing staff rosters that accommodate individual and facility needs; promoting compliance with legal obligations; recognising factors that may cause interpersonal relationship problems and assisting appropriately to avoid or overcome the identified problems.


Managing organisational, administrative or facility risks; clarifying the extent of, and resolving problems through negotiating with staff or facility users in a sensitive and culturally appropriate manner; planning, strategy and resource allocation to manage the facility effectively; determining strategies for education initiatives; research into resource minimisation and sustainability.

Initiative and enterprise

Responding to change and demonstrating leadership in change management; identifying clear priorities for action; identifying and implementing a range of facility or administration enhancements to improve facility profitability or sustainability; facilitating the sharing of work-place knowledge; leading processes which contribute to the establishment of key directions for the facility; reflecting on own work practices for improvement; monitoring activities for emerging risks and trends.

Planning and organising

Manage and monitor business records to enable efficient planning for sport and recreation facilities; managing multiple tasks and resources simultaneously to coordinate and roster staff work activities to meet deadlines; preparing facility plans; managing stock supply and purchase; establishing and monitoring occupational health and safety systems.


Understanding the facility, own role and operating autonomously within limits of authority; critically reviewing own strengths and weaknesses; assessing feedback on own performance and determining strategies for improvement; building industry networks to regularly update knowledge and skills.


Identifying and accessing sources of research on sport and recreation facility management; contributing to a learning environment through openly sharing knowledge and experiences; identifying and accessing internal and external professional development opportunities; updating knowledge and skills to accommodate changes in sport and recreation facility management.


Understanding and utilising the operating capability of computer systems and software for sport and recreation facility management; assessing new technologies for suitability for own facility; using information technology to assist in communication and support facility management and planning functions.