Subjects
11 units must be completed:
4 core units
7 elective units, consisting of:
4 units from the list below
3 units from the list below, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
Core units | |
Organise and complete daily work activities | |
Source and use information on the holiday park and resort industry | |
Interact with customers | |
Participate in safe work practices | |
Elective units | |
Accommodation Services Front Office, Housekeeping | |
Maintain hard floor surfaces | |
Maintain carpeted floors | |
Clean glass surfaces | |
Clean ceiling surfaces and fittings | |
Clean wet areas | |
Sort and remove waste and recyclable materials | |
Maintain cleaning storage areas | |
Clean premises and equipment | |
Provide housekeeping services to guests | |
Prepare rooms for guests | |
Operate online information systems | |
Access and interpret product information | |
Process travel-related documentation | |
Building and Grounds Maintenance | |
Use hand tools | |
Use power tools/hand held operations | |
Operate small plant and equipment | |
Provide general grounds care | |
Maintain property and structures | |
Test pool water quality | |
Client and Customer Service, and Sales | |
Sell to the retail customer | |
Advise on products and services | |
Provide customer information and assistance | |
Provide visitor information | |
Communication and Teamwork | |
Communicate in the workplace | |
Work effectively with others | |
Source and present information | |
Show social and cultural sensitivity | |
Computer Operations and ICT Management | |
Produce simple word processed documents | |
Create and use spreadsheets | |
Environmental Sustainability | |
Participate in environmentally sustainable work practices | |
Finance | |
Process financial transactions | |
First Aid | |
Provide first aid | |
Food and Beverage, Food Safety | |
Prepare and serve non-alcoholic beverages | |
Prepare and serve espresso coffee | |
Use hygienic practices for food safety | |
Inventory | |
Receive and store stock | |
