11 units must be completed:

4 core units

7 elective units, consisting of:

4 units from the list below

3 units from the list below, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Core units

add topic BSBWOR202

Organise and complete daily work activities

add topic SITTIND002

Source and use information on the holiday park and resort industry

add topic SITXCCS003

Interact with customers

add topic SITXWHS001

Participate in safe work practices

Elective units

Accommodation Services Front Office, Housekeeping

add topic CPPCLO2001A

Maintain hard floor surfaces

add topic CPPCLO2004A

Maintain carpeted floors

add topic CPPCLO2009A

Clean glass surfaces

add topic CPPCLO2010A

Clean ceiling surfaces and fittings

add topic CPPCLO2017A

Clean wet areas

add topic CPPCLO2019A

Sort and remove waste and recyclable materials

add topic CPPCLO2035A

Maintain cleaning storage areas

add topic SITHACS001

Clean premises and equipment

add topic SITHACS002

Provide housekeeping services to guests

add topic SITHACS003

Prepare rooms for guests

add topic SITTTSL001

Operate online information systems

add topic SITTTSL002

Access and interpret product information

add topic SITTTSL009

Process travel-related documentation

Building and Grounds Maintenance

add topic MEM18001C

Use hand tools

add topic MEM18002B

Use power tools/hand held operations

add topic RIISAM204D

Operate small plant and equipment

add topic SIFCBGM001

Provide general grounds care

add topic SIFCBGM002

Maintain property and structures

add topic SISCAQU001

Test pool water quality

Client and Customer Service, and Sales

add topic SIRXSLS001

Sell to the retail customer

add topic SIRXPDK001

Advise on products and services

add topic SITXCCS001

Provide customer information and assistance

add topic SITXCCS002

Provide visitor information

Communication and Teamwork

add topic BSBCMM201

Communicate in the workplace

add topic BSBWOR203

Work effectively with others

add topic SITXCOM001

Source and present information

add topic SITXCOM002

Show social and cultural sensitivity

Computer Operations and ICT Management

add topic BSBITU201

Produce simple word processed documents

add topic BSBITU202

Create and use spreadsheets

Environmental Sustainability

add topic BSBSUS201

Participate in environmentally sustainable work practices


add topic SITXFIN001

Process financial transactions

First Aid

add topic HLTAID003

Provide first aid

Food and Beverage, Food Safety

add topic SITHFAB004

Prepare and serve non-alcoholic beverages

add topic SITHFAB005

Prepare and serve espresso coffee

add topic SITXFSA001

Use hygienic practices for food safety


add topic SITXINV001

Receive and store stock

Entry Requirements

There are no entry requirements for this qualification.