12 units must be completed:

6 core units

6 elective units, consisting of:

1 unit from Group A

3 units from Group B

2 units from Group B, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Core units

add topic BSBWOR203

Work effectively with others

add topic SITHIND002

Source and use information on the hospitality industry

add topic SITHIND003

Use hospitality skills effectively

add topic SITXCCS003

Interact with customers

add topic SITXCOM002

Show social and cultural sensitivity

add topic SITXWHS001

Participate in safe work practices

Elective units

Group A

add topic SITHIND001

Use hygienic practices for hospitality service

add topic SITXFSA001

Use hygienic practices for food safety

Group B

Accommodation Services Housekeeping and Porting

add topic CPPCLO2001A

Maintain hard floor surfaces

add topic CPPCLO2004A

Maintain carpeted floors

add topic CPPCLO2009A

Clean glass surfaces

add topic CPPCLO2010A

Clean ceiling surfaces and fittings

add topic CPPCLO2017A

Clean wet areas

add topic CPPCLO2019A

Sort and remove waste and recyclable materials

add topic CPPCLO2035A

Maintain cleaning storage areas

add topic SITHACS001

Clean premises and equipment

add topic SITHACS002

Provide housekeeping services to guests

add topic SITHACS003

Prepare rooms for guests

add topic SITHACS004

Launder linen and guest clothes

add topic SITHACS005

Provide porter services


add topic TLIE1005

Carry out basic workplace calculations

Client and Customer Service, and Sales

add topic SIRXSLS001

Sell to the retail customer

add topic SITXCCS002

Provide visitor information

Communication and Teamwork

add topic BSBCMM201

Communicate in the workplace

add topic SITXCOM001

Source and present information

Commercial Cookery and Catering, and Kitchen Operations

add topic SITHCCC002

Prepare and present simple dishes

add topic SITHCCC003

Prepare and present sandwiches

add topic SITHCCC004

Package prepared foodstuffs

add topic SITHCCC006

Prepare appetisers and salads

add topic SITHKOP001

Clean kitchen premises and equipment

Computer Operations and ICT Management

add topic BSBITU201

Produce simple word processed documents

add topic BSBITU202

Create and use spreadsheets

Environmental Sustainability

add topic BSBSUS201

Participate in environmentally sustainable work practices


add topic BSBFIA301

Maintain financial records

add topic SITXFIN001

Process financial transactions

First Aid

add topic HLTAID003

Provide first aid

Food and Beverage

add topic SITHFAB001

Clean and tidy bar areas

add topic SITHFAB002

Provide responsible service of alcohol

add topic SITHFAB003

Operate a bar

add topic SITHFAB004

Prepare and serve non-alcoholic beverages

add topic SITHFAB005

Prepare and serve espresso coffee

add topic SITHFAB006

Provide room service

add topic SITHFAB007

Serve food and beverage

Food Safety

add topic SITXFSA001

Use hygienic practices for food safety

add topic SITXFSA002

Participate in safe food handling practices

add topic SITXFSA003

Transport and store food


add topic SITHGAM001

Provide responsible gambling services

add topic SITHGAM002

Attend gaming machines

add topic SITHGAM003

Operate a TAB outlet

add topic SITHGAM004

Conduct Keno games


add topic SITXINV001

Receive and store stock

add topic SITXINV002

Maintain the quality of perishable items

Languages other than English

add topic SITXLAN001

Conduct basic oral communication in a language other than English

add topic SITXLAN002

Conduct routine oral communication in a language other than English

Working in Industry

add topic SITHIND001

Use hygienic practices for hospitality service

Entry Requirements

There are no entry requirements for this qualification.