Subjects
15 units must be completed:
4 core units
11 elective units, consisting of:
3 units from Group A and 3 units from Group B
OR
6 units from Group C
OR
6 units from Group D
OR
6 units from Group A, B, C or E
the remaining 5 units may be selected from any elective group below, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.
Packaging Rules for marine tourism specialisation:
All Group D electives must be selected for award of the Certificate III in Tourism (Marine Tourism).
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
Core units | |
Source and use information on the tourism and travel industry | |
Provide service to customers | |
Show social and cultural sensitivity | |
Participate in safe work practices | |
Elective units | |
Group A - Tourism Office Operations | |
Operate online information systems | |
Access and interpret product information | |
Process travel-related documentation | |
Group B - Tourism Coordination | |
Provide visitor information | |
Provide advice on Australian destinations | |
Sell tourism products and services | |
Prepare quotations | |
Process reservations | |
Book supplier products and services | |
Use a computerised reservations or operations system | |
Group C - Tourism Delivery | |
Monitor and control individual and crowd behaviour | |
Clean premises and equipment | |
Interpret aspects of local Australian Indigenous culture | |
Lead tour groups | |
Prepare and present tour commentaries or activities | |
Develop and maintain the general and regional knowledge required by guides | |
Research and share information on Australian Indigenous cultures | |
Prepare specialised interpretive content on flora, fauna and landscape | |
Prepare specialised interpretive content on marine environments | |
Prepare specialised interpretive content on cultural and heritage environments | |
Load touring equipment and supplies | |
Provide outdoor catering | |
Carry out vehicle servicing and maintenance | |
Operate commercial vehicle | |
Operate four wheel drive vehicle | |
Operate coach/bus | |
Load and unload a ride | |
Operate a ride location | |
Operate a games location | |
Fill LPG gas cylinders | |
Provide customer information and assistance | |
Provide lost and found services | |
Provide a briefing or scripted commentary | |
Identify hazards, assess and control safety risks | |
Group D - Marine Tourism | |
SCUBA dive in open water to a maximum depth of 18 metres | |
Perform diver rescues | |
Guide a SCUBA dive | |
Instruct SCUBA diving skills | |
Prepare and present tour commentaries or activities | |
Prepare specialised interpretive content on marine environments | |
Group E- General Electives | |
Client and Customer Service, and Sales | |
Sell to the retail customer | |
Advise on products and services | |
Respond to a customer in crisis | |
Communication and Teamwork | |
Work effectively with others | |
Source and present information | |
Address protocol requirements | |
Computer Operations and ICT Management | |
Create and use spreadsheets | |
Create and use databases | |
Design and produce business documents | |
E-Business | |
Use social media in a business | |
Environmental Sustainability | |
Participate in environmentally sustainable work practices | |
Events | |
Process and monitor event registrations | |
Coordinate on-site event registrations | |
Provide event staging support | |
Finance | |
Maintain financial records | |
Process financial transactions | |
First Aid | |
Provide first aid | |
Provide first aid in remote situations | |
Food and Beverage, Food Safety | |
Provide responsible service of alcohol | |
Prepare and serve non-alcoholic beverages | |
Prepare and serve espresso coffee | |
Serve food and beverage | |
Conduct a product tasting for alcoholic beverages | |
Use hygienic practices for hospitality service | |
Use hygienic practices for food safety | |
Gaming | |
Provide responsible gambling services | |
Attend gaming machines | |
Attend casino gaming machines | |
Human Resource Management | |
Coach others in job skills | |
Inventory | |
Receive and store stock | |
Maintain the quality of perishable items | |
Purchase goods | |
Languages other than English | |
Conduct basic oral communication in a language other than English | |
Conduct routine oral communication in a language other than English | |
