17 units must be completed:

14 core units

3 elective units, consisting of:

1 unit from the list below

2 units from the list below, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Core units

add topic SITTIND001

Source and use information on the tourism and travel industry

add topic SITTTSL002

Access and interpret product information

add topic SITTTSL003

Provide advice on international destinations

add topic SITTTSL004

Provide advice on Australian destinations

add topic SITTTSL005

Sell tourism products and services

add topic SITTTSL006

Prepare quotations

add topic SITTTSL008

Book supplier products and services

add topic SITTTSL009

Process travel-related documentation

add topic SITTTSL010

Use a computerised reservations or operations system

add topic SITTTSL012

Construct normal international airfares

add topic SITTTSL013

Construct promotional international airfares

add topic SITXCCS006

Provide service to customers

add topic SITXCOM002

Show social and cultural sensitivity

add topic SITXWHS001

Participate in safe work practices

Elective units

Communication and Teamwork

add topic BSBREL402

Build client relationships and business networks

add topic BSBWOR203

Work effectively with others

Computer Operations and ICT Management

add topic BSBITU202

Create and use spreadsheets

add topic BSBITU301

Create and use databases

add topic BSBITU306

Design and produce business documents

add topic BSBWOR204

Use business technology


add topic SITXEBS001

Use social media in a business

Environmental Sustainability

add topic BSBSUS201

Participate in environmentally sustainable work practices


add topic BSBFIA301

Maintain financial records

add topic SITXFIN001

Process financial transactions

Human Resource Management

add topic SITXHRM001

Coach others in job skills

Languages other than English

add topic SITXLAN001

Conduct basic oral communication in a language other than English

add topic SITXLAN002

Conduct routine oral communication in a language other than English

Tourism Sales and Operations

add topic SITTTSL007

Process reservations

add topic SITTTSL011

Source airfares for domestic flights

add topic SITTTSL014

Construct advanced international airfares

add topic SITTTSL015

Administer billing and settlement plans

add topic SITTTSL016

Provide specialist advice on cruises

Work Health and Safety

add topic SITXWHS002

Identify hazards, assess and control safety risks

Entry Requirements

There are no entry requirements for this qualification.