19 units must be completed:

7 core units

12 elective units, consisting of:

6 units from the list below

6 units from the list below, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Core units

add topic BSBSUS201

Participate in environmentally sustainable work practices

add topic BSBWOR202

Organise and complete daily work activities

add topic SITTIND002

Source and use information on the holiday park and resort industry

add topic SITXCCS006

Provide service to customers

add topic SITXCOM002

Show social and cultural sensitivity

add topic SITXWHS001

Participate in safe work practices

add topic SITXWHS002

Identify hazards, assess and control safety risks

Elective units

Accommodation Services - Front Office, Housekeeping

add topic CPPCLO2001A

Maintain hard floor surfaces

add topic CPPCLO2004A

Maintain carpeted floors

add topic CPPCLO2009A

Clean glass surfaces

add topic CPPCLO2010A

Clean ceiling surfaces and fittings

add topic CPPCLO2017A

Clean wet areas

add topic CPPCLO2019A

Sort and remove waste and recyclable materials

add topic CPPCLO2035A

Maintain cleaning storage areas

add topic CPPCLO3013A

Clean window coverings

add topic CPPCLO3016A

Wash furniture and fittings

add topic SITHACS001

Clean premises and equipment

add topic SITHACS002

Provide housekeeping services to guests

add topic SITHACS003

Prepare rooms for guests

add topic SITHACS008

Provide accommodation reception services

add topic SITTTSL005

Sell tourism products and services

add topic SITTTSL006

Prepare quotations

add topic SITTTSL007

Process reservations

add topic SITTTSL009

Process travel-related documentation

add topic SITTTSL010

Use a computerised reservations or operations system

Building, Grounds Maintenance and Facility Operations

add topic AHCIRG302A

Install irrigation systems

add topic AHCIRG306A

Troubleshoot irrigation systems

add topic AHCLSC202A

Construct low-profile timber or modular retaining walls

add topic AHCLSC204A

Lay paving

add topic AHCLSC301A

Set out site for construction works

add topic AHCLSC302A

Construct landscape features using concrete

add topic AHCPGD203A

Prune shrubs and small trees

add topic AHCPGD302A

Plan and maintain plant displays

add topic MEM18001C

Use hand tools

add topic MEM18002B

Use power tools/hand held operations

add topic RIISAM204D

Operate small plant and equipment

add topic SIFCBGM001

Provide general grounds care

add topic SIFCBGM002

Maintain property and structures

add topic SISCAQU001

Test pool water quality

add topic SISCAQU003

Maintain aquatic facility plant and equipment

add topic SISCAQU004

Develop and implement pool water maintenance procedures

add topic SISCAQU014

Operate self-contained breathing apparatus in an aquatic facility

add topic SITTVAF004

Tow and site recreational vehicles

add topic SITTVAF005

Fill LPG gas cylinders

add topic TLIB2003

Carry out vehicle servicing and maintenance

Client and Customer Service

add topic SITXCCS002

Provide visitor information

add topic SITXCCS004

Provide lost and found services

add topic SITXCRI001

Respond to a customer in crisis

Communication and Teamwork

add topic BSBWOR203

Work effectively with others

add topic SITXCOM001

Source and present information

add topic SITXCOM004

Address protocol requirements

Computer Operations and ICT Management

add topic BSBITU202

Create and use spreadsheets

add topic BSBITU301

Create and use databases

add topic BSBITU306

Design and produce business documents


add topic SITXEBS001

Use social media in a business


add topic SITEEVT001

Source and use information on the events industry

add topic SITEEVT002

Process and monitor event registrations

add topic SITEEVT003

Coordinate on-site event registrations

add topic SITEEVT004

Provide event staging support


add topic BSBFIA301

Maintain financial records

add topic SITXFIN001

Process financial transactions

First Aid

add topic HLTAID003

Provide first aid

Food and Beverage, Food Safety

add topic SITHFAB002

Provide responsible service of alcohol

add topic SITHFAB004

Prepare and serve non-alcoholic beverages

add topic SITHFAB005

Prepare and serve espresso coffee

add topic SITHFAB007

Serve food and beverage

add topic SITHFAB014

Provide table service of food and beverage

add topic SITHFAB016

Provide advice on food

add topic SITXFSA001

Use hygienic practices for food safety

Human Resource Management

add topic SITXHRM001

Coach others in job skills


add topic SITXINV001

Receive and store stock

add topic SITXINV002

Maintain the quality of perishable items

add topic SITXINV003

Purchase goods

Entry Requirements

There are no entry requirements for this qualification.