Subjects
19 units must be completed:
7 core units
12 elective units, consisting of:
6 units from the list below
6 units from the list below, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
Core units | |
Participate in environmentally sustainable work practices | |
Organise and complete daily work activities | |
Source and use information on the holiday park and resort industry | |
Provide service to customers | |
Show social and cultural sensitivity | |
Participate in safe work practices | |
Identify hazards, assess and control safety risks | |
Elective units | |
Accommodation Services - Front Office, Housekeeping | |
Maintain hard floor surfaces | |
Maintain carpeted floors | |
Clean glass surfaces | |
Clean ceiling surfaces and fittings | |
Clean wet areas | |
Sort and remove waste and recyclable materials | |
Maintain cleaning storage areas | |
Clean window coverings | |
Wash furniture and fittings | |
Clean premises and equipment | |
Provide housekeeping services to guests | |
Prepare rooms for guests | |
Provide accommodation reception services | |
Sell tourism products and services | |
Prepare quotations | |
Process reservations | |
Process travel-related documentation | |
Use a computerised reservations or operations system | |
Building, Grounds Maintenance and Facility Operations | |
Install irrigation systems | |
Troubleshoot irrigation systems | |
Construct low-profile timber or modular retaining walls | |
Lay paving | |
Set out site for construction works | |
Construct landscape features using concrete | |
Prune shrubs and small trees | |
Plan and maintain plant displays | |
Use hand tools | |
Use power tools/hand held operations | |
Operate small plant and equipment | |
Provide general grounds care | |
Maintain property and structures | |
Test pool water quality | |
Maintain aquatic facility plant and equipment | |
Develop and implement pool water maintenance procedures | |
Operate self-contained breathing apparatus in an aquatic facility | |
Tow and site recreational vehicles | |
Fill LPG gas cylinders | |
Carry out vehicle servicing and maintenance | |
Client and Customer Service | |
Provide visitor information | |
Provide lost and found services | |
Respond to a customer in crisis | |
Communication and Teamwork | |
Work effectively with others | |
Source and present information | |
Address protocol requirements | |
Computer Operations and ICT Management | |
Create and use spreadsheets | |
Create and use databases | |
Design and produce business documents | |
E-Business | |
Use social media in a business | |
Events | |
Source and use information on the events industry | |
Process and monitor event registrations | |
Coordinate on-site event registrations | |
Provide event staging support | |
Finance | |
Maintain financial records | |
Process financial transactions | |
First Aid | |
Provide first aid | |
Food and Beverage, Food Safety | |
Provide responsible service of alcohol | |
Prepare and serve non-alcoholic beverages | |
Prepare and serve espresso coffee | |
Serve food and beverage | |
Provide table service of food and beverage | |
Provide advice on food | |
Use hygienic practices for food safety | |
Human Resource Management | |
Coach others in job skills | |
Inventory | |
Receive and store stock | |
Maintain the quality of perishable items | |
Purchase goods | |
