Certificate III in Hospitality (Patisserie)

This qualification provides the skills and knowledge for an individual to be competent as a qualified cook who specialises in patisserie. Work would be undertaken in various hospitality enterprises where patisserie products are prepared and served, including patisseries, restaurants, hotels, catering operations, clubs, pubs, cafes and coffee shops. Individuals may have some responsibility for others and provide technical advice and support to a team.

The qualification is suitable for an Australian apprenticeship pathway.

Job roles

Individuals with this qualification are able to perform roles such as:

basic cooking

preparing hot and cold desserts, pastries, cakes and yeast goods.

Possible job titles include:

patissier.

Prerequisite requirements

There are no prerequisites for entry to this qualification.

Subjects

QUALIFICATION RULES

To achieve a Certificate III in Hospitality (Patisserie), 24 units must be completed:

all 18 core units

6 elective units:

a minimum of 4 elective units must be selected from the electives listed below

the remaining 2 units may be selected from this or another endorsed Training Package or accredited course

a maximum of 1 Languages other than English unit may be counted as an elective within this qualification.

In all cases selection of electives must be guided by the job outcome sought, local industry requirements and the characteristics of this qualification.

CORE UNITS
SITHCCC001B	Organise and prepare food
SITHCCC002A	Present food
SITHCCC003B	Receive and store kitchen supplies
SITHCCC004B	Clean and maintain kitchen premises
SITHCCC005A	Use basic methods of cookery
SITHCCC013A	Prepare hot and cold desserts
SITHCCC027A	Prepare, cook and serve food for food service
SITHIND001B	Develop and update hospitality industry knowledge
SITHPAT001A	Prepare and produce pastries
SITHPAT002A	Prepare and produce cakes
SITHPAT003A	Prepare and produce yeast goods
SITXCOM001A	Work with colleagues and customers
SITXCOM002A	Work in a socially diverse environment
SITXCOM003A	Deal with conflict situations
SITXFSA001A	Implement food safety procedures
SITXHRM001A	Coach others in job skills
SITXOHS001B	Follow health, safety and security procedures
SITXOHS002A	Follow workplace hygiene procedures

ELECTIVE UNITS
Administration
SITXADM001A		Perform office procedures
SITXADM002A		Source and present information
SITXADM003A		Write business documents
SITXADM004A		Plan and manage meetings
BSBRES401A		Analyse and present research information

Client and Customer Service
SITXCCS001B			Provide visitor information
SITXCCS002A		Provide quality customer service

Commercial Cookery and Catering
SITHCCC022A	Prepare chocolate and chocolate confectionery

Communication and Teamwork
SITXCOM004A			Communicate on the telephone
SITXCOM005A		Make presentations
SITXCOM006A		Address protocol requirements

Computer Operations and ICT Management
BSBITU102A			Develop keyboard skills
BSBITU201A		Produce simple word processed documents
BSBITU301A		Create and use databases
BSBITU306A		Design and produce business documents
BSBITU309A		Produce desktop published documents
BSBWOR204A		Use business technology

Environmental Sustainability
SITXENV001A			Participate in environmentally sustainable work practices
SITXENV002A		Implement and monitor environmentally sustainable work practices

Finance
SITXFIN003A			Interpret financial information

First Aid
HLTFA301B			Apply first aid

Food and Beverage
SITHFAB001C		Clean and tidy bar areas
SITHFAB002C		Operate a bar
SITHFAB003A		Serve food and beverage to customers
SITHFAB004A		Provide food and beverage service
SITHFAB005A		Provide table service of alcoholic beverages
SITHFAB009A		Provide responsible service of alcohol
SITHFAB011A		Develop and update food and beverage knowledge
SITHFAB012B		Prepare and serve espresso coffee
SITHFAB013A		Provide specialist advice on food
SITHFAB222A		Conduct a product tasting for alcoholic beverages
SITHFAB325A		Provide specialised advice on Australian wines

Inventory
SITXINV001A	Receive and store stock
SITXINV002A	Control and order stock

Languages other than English
SITXLAN1__A	Conduct basic workplace oral communication in a language other than English
SITXLAN2__A	Conduct routine workplace oral communication in a language other than English
SITXLAN3__A	Conduct workplace oral communication in a language other than English
SITXLAN5__A	Read and write workplace information in a language other than English

Occupational Health and Safety
SITXOHS003B	Identify hazards, and assess and control safety risks
SITXOHS004B	Implement and monitor workplace health, safety and security practices

Patisserie
SITHPAT004A	Prepare bakery products for patisseries
SITHPAT005A	Prepare and present gateaux, torten and cakes
SITHPAT006A	Present desserts
SITHPAT007A	Prepare and display petits fours
SITHPAT008A	Prepare and model marzipan
SITHPAT009A	Prepare desserts to meet special dietary requirements
SITHPAT010A	Prepare and display sugar work
SITHPAT011A	Plan, prepare and display sweet buffet showpieces
SITHPAT012A	Plan patisserie operations

Quality and Innovation
SITXQUA001A			Contribute to workplace improvements
SITXQUA002A		Originate and develop a concept
SIRXQUA001A		Develop innovative ideas at work

Examples of elective units relevant to specific job outcomes and hospitality contexts at this level are as follows:

Patissier

add topic SITHPAT004A Prepare bakery products for patisseries

add topic SITHPAT005A Prepare and present gateaux, torten and cakes

add topic SITHPAT006A Present desserts

add topic SITHPAT007A Prepare and display petits fours

add topic SITHPAT008A Prepare and model marzipan

add topic SITHPAT009A Prepare desserts to meet special dietary requirements

Pathways...

Not applicable.

Entry Requirements

Not applicable.

Licensing Information

Not applicable.

Employability Skills

SUMMARY

SIT31107 Certificate III in Hospitality (Patisserie)

The following table contains a summary of the employability skills required by the hospitality industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability skill	Industry/enterprise requirements for this qualification include:
Communication	Communicating with colleagues to determine their specific needs and the needs of customers; interpreting verbal and written information on customer requirements to ensure efficient delivery; empathising and negotiating acceptable solutions to colleague and customer problems and complaints; interpreting and providing clear and accurate information to colleagues to ensure a positive outcome.
Teamwork	Working as a skilled team member providing instructions, building group cohesion and applying discretion and judgement as needed; understanding own role in patisserie operations and servicing the needs of colleagues and customers; understanding the quality service goals of the enterprise and working as a team member to deliver those goals.
Problem solving	Anticipating problems that may arise with patisserie operations; mitigating problems by making acceptable adjustments to patisserie operations that adhere to the predetermined requirements and colleague and customer requests; identifying and clarifying the extent of problems that arise during patisserie operations, taking responsibility for or requesting assistance from other team members in resolving issues; using predetermined policies and procedures to guide solutions to problems in the pastry kitchen.
Initiative and enterprise	Showing independence and initiative required to take a lead role in patisserie operations; adapting to emerging operational situations and problems by initiating and implementing creative and immediate responses to ensure efficient operational delivery; identifying and discussing a range of hospitality product and service concepts affecting patisserie operations to improve existing product and service options for the enterprise and its customers.
Planning and organising	Collecting, analysing and organising customer and product information to allow for efficient patisserie operations; collecting, analysing and selecting appropriate information and products to meet the needs of customers, pacing the delivery of information and service to meet operational and customer requirements; participating in continuous improvement by reporting success or deficiencies in patisserie operations.
Self-management	Understanding and complying with the legal responsibilities that apply to own role in patisserie operations; knowing own job role and responsibilities, acting through self-direction and organising own work time and priorities when preparing for and cooking a diverse range of patisserie items; reviewing and reflecting on own work performance and seeking feedback and guidance on success in effectively servicing the needs of colleagues and customers.
Learning	Knowing own knowledge and skill strengths and weaknesses; taking responsibility for own professional development; sourcing ongoing learning opportunities and information using a range of mediums and settings to update regularly and proactively the patisserie knowledge required; sharing information with colleagues.
Technology	Understanding the operating capability of, selecting and using the appropriate technology to prepare a diverse range of patisserie items.

Due to the high proportion of electives required by this qualification, the industry/enterprise requirements described above for each employability skill are representative of the hospitality industry in general and may not reflect specific job roles. Learning and assessment strategies for this qualification should be based on the requirements of the units of competency for this qualification.

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SIT31107 - Certificate III in Hospitality (Patisserie)