Subjects
17 units must be completed:
11 core units
6 elective units, consisting of:
4 units from the list below
2 units from the list below, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
Core units | |
Provide first aid | |
Work as a guide | |
Lead tour groups | |
Prepare and present tour commentaries or activities | |
Coordinate and operate tours | |
Manage extended touring programs | |
Enhance customer service experiences | |
Show social and cultural sensitivity | |
Manage conflict | |
Participate in safe work practices | |
Identify hazards, assess and control safety risks | |
Elective units | |
Communication and Customer Service | |
Address protocol requirements | |
Respond to a customer in crisis | |
Environmental Sustainability | |
Participate in environmentally sustainable work practices | |
Implement and monitor environmentally sustainable work practices | |
First Aid | |
Provide first aid in remote situations | |
Food Safety | |
Use hygienic practices for food safety | |
Guiding | |
Interpret aspects of local Australian Indigenous culture | |
Provide arrival and departure assistance | |
Develop and maintain the general and regional knowledge required by guides | |
Research and share information on Australian Indigenous cultures | |
Prepare specialised interpretive content on flora, fauna and landscape | |
Prepare specialised interpretive content on marine environments | |
Prepare specialised interpretive content on cultural and heritage environments | |
Human Resource Management | |
Coach others in job skills | |
Languages other than English | |
Conduct complex oral communication in a language other than English | |
Read and write information in a language other than English | |
Read and write documents in a language other than English | |
Marketing and Public Relations | |
Establish networks | |
Build client relationships and business networks | |
Planning and Product Development | |
Develop interpretive activities | |
Coordinate and operate sustainable tourism activities | |
Develop in-house recreational activities | |
Tour Operations | |
Load touring equipment and supplies | |
Provide outdoor catering | |
Allocate tour or activity resources | |
Set up and operate a camp site | |
Operate tours in a remote area | |
Carry out vehicle servicing and maintenance | |
Operate commercial vehicle | |
Operate four wheel drive vehicle | |
Operate coach/bus | |
Tourism Sales and Operations | |
Access and interpret product information | |
Provide advice on international destinations | |
Provide advice on Australian destinations | |
Sell tourism products and services | |
Process travel-related documentation | |
Working in Industry | |
Provide freelance services | |
Source and use information on the tourism and travel industry | |
