Subjects
10 units must be completed:
6 core units
4 elective units, consisting of:
2 units from the list below
2 units from the list below, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
Core units | |
Manage conflict | |
Interpret financial information | |
Coach others in job skills | |
Lead and manage people | |
Monitor work operations | |
Implement and monitor work health and safety practices | |
Elective units | |
Accommodation Services - Front Office | |
Sell tourism products and services | |
Prepare quotations | |
Process travel-related documentation | |
Use a computerised reservations or operations system | |
Building and Grounds Maintenance, and Facility Operations | |
Evaluate building and grounds maintenance and development needs | |
Coordinate building and grounds maintenance and development | |
Test pool water quality | |
Maintain aquatic facility plant and equipment | |
Develop and implement pool water maintenance procedures | |
Operate self-contained breathing apparatus in an aquatic facility | |
Tow and site recreational vehicles | |
Fill LPG gas cylinders | |
Carry out vehicle servicing and maintenance | |
Client and Customer Service, and Crisis Management | |
Provide lost and found services | |
Enhance customer service experiences | |
Respond to a customer in crisis | |
Communication and Teamwork | |
Make a presentation | |
Write complex documents | |
Address protocol requirements | |
Computer Operations and ICT Management | |
Create and use databases | |
Create electronic presentations | |
Design and produce business documents | |
Develop and use complex spreadsheets | |
E-Business | |
Use social media in a business | |
Environmental Sustainability | |
Implement and monitor environmentally sustainable work practices | |
Finance | |
Prepare financial reports | |
Process financial transactions | |
Manage finances within a budget | |
First Aid | |
Provide first aid | |
Human Resource Management | |
Roster staff | |
Inventory | |
Purchase goods | |
Control stock | |
Marketing and Public Relations | |
Conduct e-marketing communications | |
Coordinate production of brochures and marketing materials | |
Coordinate marketing activities | |
Planning and Product Development | |
Develop in-house recreational activities | |
