Certificate I in Transport and Logistics (Rail Operations)


A general qualification for the operations sector of the Rail Industry. This includes passenger and freight services and train operations. Successful completion will require competency in units that relate to work defined as aligned at AQF Level 1.

Breadth, depth and complexity of knowledge and skills would prepare a person to perform a defined range of activities, most of which may be routine and predictable.


Requirements for completion of the qualification:

A successful assessment outcome for a total 7 units of competency aligned at AQF 1 comprising:

at least 5 units and up to 7 units from those listed below


up to 2suitable units drawn with appropriate contextualisation from other Transport and Logistics Certificate I qualifications, other relevant endorsed Training Package or accredited course.

Units can be packaged together to meet the specific basic operational needs of occupations while also providing options for multi-skilling.

Importantly, the flexibility of packaging with the qualification framework must be considered within the responsibility of individuals, enterprises and/or registered training organisations to package units to meet the legislative requirements and/or industry codes of practice necessary at the occupational levels.

Units are discrete from each other; however units may be clustered and delivered and/or assessed concurrently and/or holistically.

TLI10410 Certificate I in Transport and Logistics (Rail Operations) (continued)

Elective units:



AHandling Cargo/Stock

add topic TLIA1001A Secure cargo

BEquipment Checkingand Maintenance

add topic TLIB1024A Clean transportation units and facilities for passenger use

add topic TLIB1028A Maintain and use hand tools

add topic TLIB1080A Use, clean and maintain towing equipment

DLoad Handling

add topic TLID1001A Shift materials safely using manual handling methods

add topic TLID1002A Shift a load using manually-operated equipment

ECommunication andCalculation

add topic TLIE1003A Participate in basic workplace communication

add topic TLIE1005A Carry out basic workplace calculations

FSafety Management

add topic TLIF1001A Follow occupational health and safety procedures

add topic TLIF1002A Conduct housekeeping activities

add topic TLIF1009A Conduct cleaning operations in enclosed spaces


add topic TLIG1001A Work effectively with others

ICustomer Service

add topic TLII1002A Apply customer service skills


add topic TLIL1001A Complete workplace orientation/induction procedures


add topic TLIO1002A Follow security procedures when working with passengers and personnel


    Not Applicable

Entry Requirements

Entry requirements:

There are no entry requirements for this qualification.

Licensing Information

Not Applicable

Employability Skills

Employability Skills Summary for

TLI10410C ertificate I in Transport and Logistics (Rail Operations)

The following table contains a summary of the employability skills as identified by the Transport and Logistics Industry for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that may vary depending on packaging options.

Employability Skill

Industry/enterprise requirements for this qualification include:


Use communication systems and procedures used in basic rail operations

Read and interpret relevant regulations, instructions, manuals, notices and signs applicable to rail operations

Speak clearly and directly on matters related to rail operations

Write basic documents as part of duties, including completion of relevant forms and incident and accident reports

Recognise and interpret non-verbal signs, signals and behaviour

Use relevant communication equipment.


Assist in the resolution of any interpersonal conflicts that may arise during rail operations

Avoid and prevent the harassment of others in the workplace

Collaborate with others in the course of rail operations

Work with persons of different ages, gender, race, religion, political persuasion, etc.

Problem solving

Identify and solve or report problems arising in the course of rail operations

Monitor and anticipate problems that may occur in the course of rail operations including hazards and risks and take appropriate action to report or resolve the problems within limits of responsibility

Recognise hazards and risks in a range of rail situations and take appropriate precautions

Use mathematics to solve problems such as various basic calculations related to rail operations.

TLI10410C ertificate I in Transport and Logistics (Rail Operations) (continued)

Employability Skill

Industry/enterprise requirements for this qualification include:

Initiative and enterprise

Modify activities dependent on differing situations and contingencies that may arise during rail operations

Take appropriate initiatives in a range of operational situations such as those above

Respond appropriately to any changes in vehicle, equipment, standard operating procedures and the working environment.

Planning and organising

Follow and apply operational and emergency plans, systems and procedures

Check own compliance with applicable rail and safety regulations and codes of practice

Implement the workplace security and safety management systems and safeworking requirements

Check own operational performance

Collect and interpret basic information needed in the course of rail operations

Organise and plan own work activities

Manage time and priorities in the course of rail operations.

Self management

Interpret and apply applicable regulations and instructions

Establish and follow own work plans and schedules

Check own work performance.


Adapt own competence in response to any changes in the processes and equipment used in rail operations

Update own knowledge and skills required for rail activities.


Use equipment and tools required during rail operations

Follow and apply operational and servicing instructions for equipment used during rail operations

Follow and apply the applicable safeworking requirements and OH&S procedures when using rail equipment and facilities.