Certificate II in Transport and Logistics (Rail Operations)


A general qualification for the operations sector of the Rail Industry. Successful completion will require competency in units that relate to work defined as aligned at AQF Level 2.

Performance of a prescribed range of functions involving known routines and procedures and some accountability for the quality of outcomes.


Requirements for completion of the qualification:

A successful assessment outcome for a total 14 units, comprising:

7 units aligned at AQF 2 made up of:

at least 5 units and up to 7 units from those listed below (aligned at AQF 2)

up to 2 suitable units (aligned at AQF 2) drawn with appropriate contextualisation from other Transport and Logistics Certificate II qualifications, other relevant endorsed Training Packages or accredited course


7 units aligned at AQF 1 made up of:

at least 5 units and up to 7 units listed for the Certificate I in Transport and Logistics (Rail Operations) (aligned at AQF 1)

up to 2 suitable units (aligned at AQF 1) drawn with appropriate contextualisation from other Transport and Logistics Certificate I qualifications, other relevant endorsed Training Package or accredited course.

Units can be packaged together to meet the specific operational needs of occupations while also providing options for multi-skilling.

Importantly, the flexibility of packaging with the qualification framework must be considered within the responsibility of individuals, enterprises and/or registered training organisations to package units to meet the legislative requirements and/or industry codes of practice necessary at the occupational levels.

Units are discrete from each other; however units may be clustered and delivered and/or assessed concurrently and/or holistically.



AHandling Cargo/Stock

add topic TLIA2003A Connect and disconnect reefer units

add topic TLIA2014A Use product knowledge to complete work operations

BEquipment Checkingand Maintenance

add topic TLIB2001A Check and assess operational capabilities of equipment

add topic TLIB2022A Diagnose and rectify minor faults

add topic TLIB2023A Provide sanitation and water services support to passenger transportation units

add topic TLIB2029B Use and maintain minor mechanical equipment

add topic TLIB2079A Set up and secure a towing situation

DLoad Handling

add topic TLID2003A Handle dangerous goods/hazardous substances

add topic TLID2004A Load and unload goods/cargo

add topic TLID2010A Operate a forklift

add topic TLID2012A Operate specialised load shifting equipment

add topic TLID2013A Move materials mechanically using automated equipment

add topic TLID2016A Load and unload explosives and dangerous goods

add topic TLID2022A Conduct weighbridge operations

add topic TLID2045A Operate specialised light load shifting equipment

add topic TLID2047A Prepare cargo for transfer with slings

ECommunication andCalculation

add topic TLIE2001A Present routine workplace information

add topic TLIE2007A Use communication systems

add topic TLIE2008A Process workplace documentation

FSafety Management

add topic TLIF2006A Apply accident-emergency procedures

add topic TLIF2010A Apply fatigue management strategies

add topic TLIF2012A Apply safe procedures when handling/transporting dangerous goods or explosives

add topic TLIF2018A Operate firefighting equipment

add topic TLIF2019A Ensure a safe on-board passenger and working environment

add topic TLIF2062A Apply awareness of safeworking rules and regulations


add topic TLIG2007A Work in a socially diverse environment

ICustomer Service

add topic TLII2015A Operate the on-train buffet car

add topic BSBCUS201B Deliver a service to customers


add topic TLIJ2001A Apply quality procedures


add topic TLIK2010A Use infotechnology devices in the workplace

add topic TLIK2003A Apply keyboard skills

add topic TLIK2007A Perform electronic data interchange (EDI) to transmit shipping documentation

LResource Management

add topic TLIL2008A Complete routine administrative tasks

add topic TLIL2031A Monitor and process attendance records

add topic TLIL2041A Monitor and record rolling stock locations

add topic TLIL2046A Handle customer luggage/property

add topic TLIL2048A Prepare for train departure


add topic TLIO2011A Provide revenue protection measures

add topic TLIO2013A Administer the security of assets and facilities

PAdministration andFinance

add topic TLIP2032A Maintain petty cash account

add topic TLIP2033A Sell products and services


add topic TLIU1009A Monitor plant and equipment in an environmentally sustainable manner


    Not Applicable

Entry Requirements

Not Applicable

Licensing Information

Not Applicable

Employability Skills

Employability Skills Summary for

TLI20410C ertificate II in Transport and Logistics (Rail Operations)

The following table contains a summary of the employability skills as identified by the Transport and Logistics Industry for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that may vary depending on packaging options.

Employability Skill

Industry/enterprise requirements for this qualification include:


Use communication systems and procedures used in rail operations

Read and interpret relevant regulations, instructions, manuals, notices and signs applicable to rail operations

Speak clearly and directly on matters related to rail operations

Write documents as part of duties, including completion of relevant forms and incident and accident reports

Recognise and interpret non-verbal signs, signals and behaviour

Use relevant communication equipment.


Assist in the resolution of any interpersonal conflicts that may arise during rail operations

Avoid and prevent the harassment of others in the workplace

Collaborate with others in the course of rail operations

Work with persons of different ages, gender, race, religion, political persuasion, etc.

Problem solving

Identify and solve or report problems arising in the course of rail operations

Monitor and anticipate problems that may occur in the course of rail operations including hazards and risks and take appropriate action to report or resolve the problems within limits of responsibility

Recognise hazards and risks in a range of rail situations and take appropriate precautions

Use mathematics to solve various calculations related to rail operations.

Initiative and enterprise

Modify activities dependent on differing situations and contingencies that may arise during rail operations

Take appropriate initiatives in a range of operational situations such as those above

Respond appropriately to any changes in equipment, standard operating procedures and the working environment.

Planning and organising

Follow and apply operational and emergency plans, systems and procedures

Check own compliance with applicable rail and safety regulations and codes of practice

Implement the workplace security and safety management systems and safeworking requirements

Check own operational performance

Collect and interpret information needed in the course of rail operations

Organise and plan own work activities

Manage time and priorities in the course of rail operations.

Self management

Interpret and apply applicable regulations and instructions

Establish and follow own work plans and schedules

Check own work performance.


Adapt own competence in response to any changes in the processes and equipment used in rail operations

Assist others in the workplace to develop their competence

Update own knowledge and skills required for rail activities.


Use equipment and tools required during rail operations

Follow and apply operational and servicing instructions for equipment used during rail operations

Follow and apply the relevant safeworking requirements and OH&S procedures for operations using rail equipment and facilities.