TLI21210 - Certificate II in Driving Operations

Certificate II in Driving Operations

Rationale:

This qualification is designed for driving operation job roles within the Transport and Logistics Industry. Successful completion of the qualification will require competence in units of competency that relate to the job role requirements defined as aligned at AQF Level II. Successful completion of the licensing units within the qualification must align with licensing and regulatory requirements applicable to driving and state/territory regulatory requirements.

Job roles:

Job roles and titles vary across different sectors. Possible job titles relevant to this qualification include:

Express Driver

Pick up and Delivery

Courier

Taxi Truck Driver

Priority

Taxicab Driver

Subjects

Requirements for completion of the qualification:

A successful assessment outcome for a total of 18 to 19 units of competency (depending on the group selected) comprising:

the 6coreunits, listed below

plus

at least one licensing or industry unit relevant to the vehicle type applicable to the job role, listed below

plus

allunits within one of the selected group (job roles), listed below

plus

6 elective units which may be taken from the elective units listed below, or may include up to 3 units which may be drawn with appropriate contextualisation from this Training Package, and/or from Certificate II qualifications in other relevant nationally endorsed Training Package or accredited course.

Core units

Field	Unit
DLoad Handling	TLID1001A Shift materials safely using manual handling methods
ECommunication andCalculation	TLIE1005A Carry out basic workplace calculations
FSafetyManagement	TLIF1001A Follow occupational health and safety procedures TLIF2010A Apply fatigue management strategies
HRoute Planning andNavigation	TLIH2001A Interpret road maps and navigate pre-determined routes
LResourceManagement	TLIL1001A Complete workplace orientation/induction procedures

Select: one licensing or industry unit relevant to the vehicle type applicable to the job role:

Field

Unit

CVehicle Operation

add topic TLIC1051A Operate commercial vehicle

add topic TLIC2009A Drive taxicab

add topic TLIC2012A Ride courier/delivery motorcycle

LICLicensing Units

add topic TLILIC2014B Licence to drive light rigid vehicle

add topic TLILIC2015B Licence to drive medium rigid vehicle

add topic TLILIC2016B Licence to drive heavy rigid vehicle

Select one group (job role) from the following options:

Group A: Medium Freight

Group B: Tow Truck

Group C: Taxi

Group D: Community Service

Group E: General

Group A

add topic TLI21210C ertificate II in Driving Operations

(Medium Freight)

Field	Unit
BEquipment Checkingand Maintenance	TLIB2004A Carry out vehicle inspection
DLoad Handling	TLID2004A Load and unload goods/cargo
ECommunication andCalculation	TLIE3004A Prepare workplace documents TLIE2008A Process workplace documentation
FSafety Management	TLIF2006A Apply accident-emergency procedures
ICustomer Service	TLII1002A Apply customer service skills

Group B

add topic TLI21210C ertificate II in Driving Operations

(Tow Truck)

Field	Unit
BEquipment Checkingand Maintenance	TLIB2079A Set up and secure a towing situation
CVehicle Operation	TLIC3035A Manage the operation of a tow truck
DLoad Handling	TLID2004A Load and unload goods/cargo
ECommunication andCalculation	TLIE2008A Process workplace documentation
ICustomer Service	TLII1002A Apply customer service skills

Group C

add topic TLI21210C ertificate II in Driving Operations

(Taxi)

Field	Unit
BEquipment Checkingand Maintenance	TLIB2090A Use communication systems in a taxicab
FSafety Management	TLIF2072A Comply with safety and security procedures
HRoute Planning andNavigation	TLIH3004A Identify major roads, services and attractions
ICustomer Service	TLII2019A Provide taxicab customer service
LResourceManagement	TLIL2060A Complete induction to the transport industry
PAdministration andFinance	TLIP2037A Carry out financial transactions and maintain records

Group D

add topic TLI21210C ertificate II in Driving Operations

(Community Service)

Field	Unit
BEquipment Checkingand Maintenance	TLIB2004A Carry out vehicle inspection
CVehicle Operation	TLIC3011A Transport passengers with disabilities
DLoad Handling	TLID2004A Load and unload goods/cargo
ECommunication andCalculation	TLIE2008A Process workplace documentation
FSafety Management	TLIF2019A Ensure a safe on-board passenger and working environment
JQuality	TLIJ2001A Apply quality procedures

Group E

add topic TLI21210C ertificate II in Driving Operations

(General)

Field	Unit
AHandling Cargo/Stock	TLIA1001A Secure cargo
BEquipment Checking and Maintenance	TLIB2004A Carry out vehicle inspection
DLoad Handling	TLID2004A Load and unload goods/cargo
ECommunication and Calculation	TLIE1003A Participate in basic workplace communication TLIE2008A Process workplace documentation
ICustomer Service	TLII1002A Apply customer service skills

Elective units:

Field	Unit
AHandling Cargo/Stock	TLIA1001A Secure cargo TLIA2041A Manually sort mail and parcels TLIA2042A Despatch mail TLIA2043A Consolidate mail TLIA2044A Carry out delivery operations TLIA2045A Process international parcels and letters TLIA2046A Process parcels and letters TLIA2047A Stream mail SIRCDIS302Deliver medicines to customers outside the pharmacy
BEquipment Checking and Maintenance	TLIB2004A Carry out vehicle inspection TLIB2079A Set up and secure a towing situation TLIB1080A Use, clean and maintain towing equipment TLIB2090A Use communication systems in a taxicab
CVehicle Operation	TLIC3011A Transport passengers with disabilities TLIC2012A Ride courier/delivery motorcycle TLIC1013A Ride courier/delivery bicycle TLIC3035A Manage the operation of a tow truck TLIC2040A Provide wheelchair accessible taxi services to passengers with disabilities TLIC2049A Operate heavy vehicle on unsealed roads TLIC1051A Operate commercial vehicle
DLoad Handling	TLID2004A Load and unload goods/cargo TLID2029A Prepare articles for delivery
ECommunication andCalculation	TLIE1003A Participate in basic workplace communication TLIE3004A Prepare workplace documents TLIE2008A Process workplace documentation
FSafety Management	TLIF2006A Apply accident-emergency procedures TLIF2019A Ensure a safe on-board passenger and working environment TLIF2072A Comply with safety and security procedures
HRoute Planning andNavigation	TLIH3002A Plan and navigate routes TLIH3004A Identify major roads, services and attractions
ICustomer Service	TLII1002A Apply customer service skills TLII2019A Provide taxicab customer service
JQuality	TLIJ2001A Apply quality procedures
KTechnology	TLIK2010A Use infotechnology devices in the workplace TLIK2003A Apply keyboard skills
LResourceManagement	TLIL2060A Complete induction to the transport industry
LICLicensing Units	TLILIC2014B Licence to drive light rigid vehicle TLILIC2015B Licence to drive medium rigid vehicle TLILIC2016B Licence to drive heavy rigid vehicle
PAdministration andFinance	TLIP2030A Conduct courier/delivery cash transactions TLIP2037A Carry out financial transactions and maintain records
OSecurity	TLIO2021A Follow security procedures when working with goods and cargo
UEnvironment	TLIU1009A Monitor plant and equipment in an environmentally sustainable manner

Pathways...

Not Applicable

Entry Requirements

Entry requirements

There are no entry requirements for this qualification.

Where imported units are selected, care must be taken to ensure that all pre-requisites specified are complied with.

Licensing Information

Refer to Description

Employability Skills

Employability Skills Summary for

TLI21210C ertificate II in Driving Operations

The following table contains a summary of the employability skills as identified by the Transport and Logistics Industry for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that may vary depending on packaging options.

Employability Skill	Industry/enterprise requirements for this qualification include:
Communication	Use communication systems and procedures used in relation to driving within the road transport industry Read and follow relevant, instructions, manuals, notices and signs applicable in relation to the role of driving within the road transport industry Speak clearly and directly on matters related to their role in relation to driving within the road transport industry Listen to and interpret verbal information related to their role in relation to driving within the road transport industry Complete documents as part of duties, including completion of relevant forms Recognise and interpret non-verbal signs, signals and behaviour Use relevant communication equipment.
Teamwork	Participate in the resolution of any interpersonal conflicts that may arise during driving within the road transport industry Avoid and prevent the harassment of others in the workplace Collaborate with others within the role of driving within the road transport industry Work with persons of different ages, gender, race, religion, political persuasion, etc.
Problem solving	Identify and solve or report problems arising in the course of driving within the road transport industry Recognise problems that may occur in the course driving within the road transport industry and take appropriate action to report or resolve the problems within limits of responsibility Recognise hazards and risks in a range of on road and depot situations and take appropriate precautions.
Initiative and enterprise	Respond appropriately to any changes in equipment, standard operating procedures and the working environment.
Planning and organising	Follow and apply operational and emergency plans, systems and procedures Comply with applicable road safety regulations and codes of practice Follow and apply workplace security and safety management systems and safeworking requirements Collect and interpret information needed in the course of driving within the road transport industry within limits of responsibility Manage time within the job role of driving within the road transport industry.
Self management	Interpret and apply applicable instructions and procedures Follow work plans and schedules Check own work performance.
Learning	Participate in updating of own knowledge and skills required for driving activities, in response to any changes in the processes and equipment used in the road transport industry.
Technology	Operate equipment and tools required as part of the job role of driving within the transport and logistics industry Follow and apply operational and servicing instructions for equipment used as part of the job role of driving within the transport and logistics industry Follow and apply the applicable safeworking requirements and OH&S procedures when as part of the job role of driving within the transport and logistics industry.