Certificate II in Furniture Removal


This is a qualification for those engaged in general operations within the furniture removal environment undertaking a range of tasks involving known routines and procedures, and taking some responsibility for the quality of work outcomes.

Job roles:

Job roles and titles vary across different sectors. Possible job titles relevant to this qualification include:

Furniture Removalist


Requirements for completion of the qualification:

A successful assessment outcome for a total 14 units of competency, comprising:

9 core units listed below


5 elective units which may be taken from the elective units listed below, or may include up to 3 units which may be drawn with appropriate contextualisation from this Training Package and/or from other relevant nationally endorsed Training Package or accredited course.

Where imported units are selected, care must be taken to ensure that all pre-requisites specified are complied with.

Core units



DLoad Handling

add topic TLID1001A Shift materials safely using manual handling methods

add topic TLID2018A Handle furniture and effects

add topic TLID2019A Pack and unpack cartons during a removal

ECommunication andCalculation

add topic TLIE2008A Process workplace documentation

add topic TLIE2017A Undertake initial removal survey

add topic BSBCUS201B Deliver a service to customers

FSafety Management

add topic TLIF1001A Follow occupational health and safety procedures


add topic TLIG2007A Work in a socially diverse environment


add topic TLIU2012A Participate in environmentally sustainable work practices

Elective units



ECommunication andCalculation

add topic TLIE1003A Participate in basic workplace communication

add topic TLIE1005A Carry out basic workplace calculations

add topic TLIE2007A Use communication systems

add topic TLIE3010A Estimate furniture removal jobs

FSafety Management

add topic HLTFA311A Apply first aid

add topic TLIF2010A Apply fatigue management strategies


add topic TLIG1001A Work effectively with others

HRoute Planning andNavigation

add topic TLIH3002A Plan and navigate routes


add topic TLIK2010A Use infotechnology devices in the workplace


add topic TLIL1001A Complete workplace orientation/induction procedures


add topic TLIU1009A Monitor plant and equipment in an environmentally sustainable manner


    Not Applicable

Entry Requirements

Entry requirements:

There are no entry requirements for this qualification.

Licensing Information

Not Applicable

Employability Skills

Employability Skills Summary for

TLI21510C ertificate II in Furniture Removal

The following table contains a summary of the employability skills as identified by the Transport and Logistics Industry for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that may vary depending on packaging options.

Employability Skill

Industry/enterprise requirements for this qualification include:


Use communication systems and procedures required in furniture removal operations

Read and follow relevant regulations and instructions applicable to furniture removal operations

Speak clearly and directly on matters related to furniture removal operations

Write documents as part of duties, including completion of relevant forms and incident and accident reports

Recognise and interpret non-verbal signs, signals and behaviour

Use relevant communication equipment.


Participate in the resolution of any interpersonal conflicts that may arise during furniture removal operations

Avoid and prevent the harassment of others in the workplace

Collaborate with others in the course of furniture removal operations

Work with persons of different ages, gender, race, religion, political persuasion, etc.

Problem solving

Identify and solve or report problems arising in the course of furniture removal operations

Recognise problems that may occur in the course of furniture removal operations including hazards and risks and take appropriate action to report or resolve the problems within limits of responsibility

Recognise hazards and risks in a range of situations and take appropriate precautions

Use mathematics to carry out calculations related to furniture removal operations.

Initiative and enterprise

Respond appropriately to any changes in equipment, standard operating procedures and the working environment.

Planning and organising

Follow and apply operational and emergency plans, systems and procedures

Comply with applicable regulations and codes of practice

Follow and apply workplace security and safety management systems and safeworking requirements

Collect and interpret information needed in the course of furniture removal operations

Manage time and priorities in the course of furniture removal operations.

Self management

Interpret and apply applicable regulations and instructions

Follow work plans and schedules

Check own work performance.


Adapt own competence in response to any changes in furniture removal operations

Participate in updating own knowledge and skills required for furniture removal operations.


Operate equipment required during furniture removal operations

Follow and apply operational and servicing instructions for equipment used during furniture removal operations

Follow and apply OH&S procedures when using furniture removal equipment and facilities.