Certificate II in Road Transport Yard Operations (Freight Handler)


A general qualification for the Transport and Logistics Industry. Successful completion will require competency in units that relate to work defined as aligned at AQF Level 2.

Performance of a prescribed range of functions involving known routines and procedures and some accountability for the quality of outcomes.

Job roles:

Job roles and titles vary across different sectors. Possible job titles relevant to this qualification include:

Freight Handler


Requirements for completion of the qualification:

A successful assessment outcome for a total 17 units of competency, comprising:

6core units listed below


11electiveunits which may be taken from the elective units listed below, or may include up to 3 units selected from qualifications at the same level or one higher in this Training Package or any other endorsed Training Package or accredited course.

Where imported units are selected, care must be taken to ensure that all pre-requisites specified are complied with.

Core units:



DLoad Handling

add topic TLID1001A Shift materials safely using manual handling methods

add topic TLID2004A Load and unload goods/cargo

ECommunicationand Calculation

add topic TLIE1003A Participate in basic workplace communication

add topic TLIE2008A Process workplace documentation

add topic TLIE1005A Carry out basic workplace calculations

FSafety Management

add topic TLIF1001A Follow occupational health and safety procedures

Elective units:




add topic TLIA2011A Package goods

add topic TLIA2012A Pick and process orders

add topic TLIA2013A Receive goods

add topic TLIA2041A Manually sort mail and parcels

add topic TLIA2042A Despatch mail

add topic TLIA2043A Consolidate mail

add topic TLIA2045A Process international parcels and letters

add topic TLIA2046A Process parcels and letters

add topic TLIA2047A Stream mail

BEquipment Checking and Maintenance

add topic TLIB1001A Check and assess operational capabilities of equipment

CVehicle Operation

add topic TLIC2050A Operate a terminal tractor

DLoad Handling

add topic TLID2010A Operate a forklift

add topic TLID2012A Operate specialised load shifting equipment

add topic TLID2013A Move materials mechanically using automated equipment

add topic TLID2016A Load and unload explosives and dangerous goods

add topic TLID2018A Handle furniture and effects

add topic TLID2022A Conduct weighbridge operations

add topic TLID2029A Prepare articles for delivery

add topic TLID2045A Operate specialised light load shifting equipment

add topic TLID2047A Prepare cargo for transfer with slings

ECommunication andCalculation

add topic TLIE2001A Present routine workplace information

add topic TLIE2007A Use communication systems

FSafety Management

add topic TLIF1002A Conduct housekeeping activities

add topic TLIF2006A Apply accident-emergency procedures

add topic TLIF2010A Apply fatigue management strategies

add topic TLIF2012A Apply safe procedures when handling/transporting dangerous goods or explosives


add topic TLIG2007A Work in a socially diverse environment

HRoute Planning andNavigation

add topic TLIH2001A Interpret road maps and navigate pre-determined routes

ICustomer Service

add topic TLII1002A Apply customer service skills


add topic TLIJ2001A Apply quality procedures


add topic TLIK2010A Use infotechnology devices in the workplace

add topic TLIK2007A Perform electronic data interchange (EDI) to transmit shipping documentation


add topic TLIL1001A Complete workplace orientation/induction procedures

add topic TLIL2008A Complete routine administrative tasks

add topic TLIL2031A Monitor and process attendance records

LICLicensing Unit

add topic TLILIC2001A Licence to operate a forklift truck

add topic TLILIC2002A Licence to operate an order picking forklift truck


add topic TLIO2003A Undertake loading and unloading in a designated secured environment

add topic TLIO2011A Provide revenue protection measures

add topic TLIO2013A Administer the security of assets and facilities

PAdministration andFinance

add topic TLIP2014A Capture records into a records keeping system

add topic TLIP2017A Maintain control of records

add topic TLIP2018A Provide information from and about records

add topic TLIP2024A Conduct financial transactions

add topic TLIP2029A Prepare and process financial documents

add topic TLIP2032A Maintain petty cash account

add topic TLIP2033A Sell products and services


add topic TLIU1009A Monitor plant and equipment in an environmentally sustainable manner


    Not Applicable

Entry Requirements

Entry requirements:

There are no entry requirements for this qualification.

Licensing Information

Not Applicable

Employability Skills

Employability Skills Summary for

TLI21710C ertificate II in Road Transport Yard Operations (Freight Handler)

The following table contains a summary of the employability skills as identified by the Transport and Logistics Industry for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that may vary depending on packaging options.

Employability Skill

Industry/enterprise requirements for this qualification include:


Use communication systems and procedures required for yard operations

Read and interpret relevant regulations, instructions, signs and labels applicable to yard operations

Speak clearly and directly on matters related to yard operations

Write documents as part of duties, including completion of relevant forms and incident reports

Negotiate complex issues with others in the course of yard operations

Recognise and interpret non-verbal signs, signals and behaviour

Use relevant communication equipment.


Collaborate with others in the course of yard operations

Contribute to the resolution of any interpersonal conflicts that may arise during yard operations

Assist other team members to achieve and maintain competence where applicable

Avoid and prevent the harassment of others in the workplace

Work with persons of different ages, gender, race, religion, political persuasion, etc.

Problem solving

Identify and solve or report problems arising in the course of yard operations

Monitor and anticipate problems that may occur in the course of yard operations including hazards and risks and take appropriate action to report or resolve the problems within limits of responsibility

Manage hazards and risks in a range of yard situations and take appropriate precautions

Use mathematics to solve problems such as various calculations involved in yard operations.

Initiative and enterprise

Modify activities dependent on differing situations and contingencies that may arise during yard operations

Take appropriate initiatives in a range of diverse operational situations such as those above

Respond appropriately to any changes in equipment, standard operating procedures and the working environment.

Planning and organising

Follow and apply operational and emergency plans, systems and procedures

Check own compliance with regulations and codes of practice

Implement the workplace security and safety management systems

Check own operational performance

Collect and interpret information needed in the course of yard operations

Organise and plan own work activities

Manage time and priorities in the course of yard operations.

Self management

Interpret and apply regulations, standard operating procedures and instructions

Establish and follow own work plans and schedules

Monitor and evaluate own work performance.


Adapt own competence in response to any changes in yard operations

Assist others in the workplace to develop their competence

Update own knowledge and skills required for yard activities.


Use the equipment and materials required during yard operations

Follow and apply operational and servicing instructions for equipment used during yard operations

Follow and apply OH&S procedures when using yard equipment and facilities.

Operate equipment and tools required as part of the job role of yard operations