Certificate II in Logistics

Rationale:

A qualification for those engaged in logistics operations support within the Transport and Logistics Industry undertaking a range of tasks involving known routines and procedures, and taking some responsibility for the quality of work outcomes.

Successful completion of the licensing units within the qualification must align with applicable licensing and regulatory requirements.

Job roles:

Job roles and titles vary across different sectors. Possible job titles relevant to this qualification include:

Logistics Support Officer

Logistics Clerk


Subjects

Requirements for completion of the qualification:

A successful assessment outcome for a total 10 units of competency, comprising:

3coreunits listed below

plus

3 technical elective units from the selected list below

plus

4 elective units which may be taken from the general elective units listed below, the remaining technical elective units listed below, or may include up to 3 units drawn with appropriate contextualisation from this Training Package, and/or other relevant nationally endorsed Training Package or accredited course.

Where imported units are selected, care must be taken to ensure that all pre-requisites specified are complied with.

add topic TLI21810C ertificate II in Logistics (continued)

Core units:

Field

Unit

FSafety Management

add topic TLIF1001A Follow occupational health and safety procedures

GTeamwork

add topic TLIG2007A Work in a socially diverse environment

ICustomer Service

add topic BSBCUS201A Deliver a service to customers

Technical Elective units:

Field

Unit

AHandlingCargo/Stock

add topic TLIA2009A Complete and check import/export documentation

add topic TLIA2013A Receive goods

add topic TLIA2021A Despatch stock

add topic TLIA2022A Participate in stocktakes

BEquipmentChecking andMaintenance

add topic TLIB1001A Check and assess operational capabilities of equipment

DLoad Handling

add topic TLID1001A Shift materials safely using manual handling methods

FSafety Management

add topic TLIF2010A Apply fatigue management strategies

HRoute Planning andNavigation

add topic TLIH2003A Prioritise courier/delivery operations

JQuality

add topic TLIJ2001A Apply quality procedures

KTechnology

add topic TLIK2007A Perform electronic data interchange (EDI) to transmit shipping documentation

UEnvironment

add topic TLIU2012A Participate in environmentally sustainable work practices

add topic TLI21810C ertificate II in Logistics (continued)

General elective units:

Field

Unit

AHandlingCargo/Stock

add topic TLIA2014A Use product knowledge to complete work operations

ECommunicationand Calculation

add topic TLIE2001A Present routine workplace information

add topic TLIE2007A Use communication systems

add topic TLIE2008A Process workplace documentation

FSafety Management

add topic TLIF2018A Operate firefighting equipment

ICustomer Service

add topic BSBCMM301A Process customer complaints

KTechnology

add topic TLIK2010A Use infotechnology devices in the workplace

add topic TLIK2003A Apply keyboard skills

LResourceManagement

add topic TLIL2008A Complete routine administrative tasks

add topic TLIL2031A Monitor and process attendance records

OSecurity

add topic TLIO2013A Administer the security of assets and facilities

PAdministration andFinance

add topic TLIP2014A Capture records into a records keeping system

add topic TLIP2017A Maintain control of records

add topic TLIP2018A Provide information from and about records

add topic TLIP2024A Conduct financial transactions

add topic TLIP2029A Prepare and process financial documents

add topic TLIP2032A Maintain petty cash account

add topic TLIP2033A Sell products and services


Pathways...

    Not Applicable


Entry Requirements

Entry requirements:

There are no entry requirements for this qualification.


Licensing Information

Refer to Description


Employability Skills

Employability Skills Summary for

TLI21810C ertificate II in Logistics

The following table contains a summary of the employability skills as identified by the Transport and Logistics Industry for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that may vary depending on packaging options.

Employability Skill

Industry/enterprise requirements for this qualification include:

Communication

Use communication systems and procedures required in activities involved in the transport and logistics industry

Read and follow relevant regulations and instructions applicable to activities involved in the transport and logistics industry

Speak clearly and directly on matters related to activities involved in the transport and logistics industry

Write documents as part of duties, including completion of relevant forms and incident and accident reports

Recognise and interpret non-verbal signs, signals and behaviour

Use relevant communication equipment.

Teamwork

Participate in the resolution of any interpersonal conflicts that may arise during activities involved in the transport and logistics industry

Avoid and prevent the harassment of others in the workplace

Collaborate with others in the course of activities involved in the transport and logistics industry

Work with persons of different ages, gender, race, religion, political persuasion, etc.

Problem solving

Identify and solve or report problems arising in the course of activities involved in the transport and logistics industry

Recognise problems that may occur in the course of activities involved in the transport and logistics industry including hazards and risks and take appropriate action to report or resolve the problems within limits of responsibility

Recognise hazards and risks in a range of situations and take appropriate precautions

Use mathematics to carry out calculations related to activities involved in the transport and logistics industry.

Initiative and enterprise

Modify activities dependent on differing situations and contingencies

Take appropriate initiatives in a range of situations such as those above

Respond appropriately to any changes in equipment, standard operating procedures and the working environment.

TLI21810C ertificate II in Logistics (continued)

Employability Skill

Industry/enterprise requirements for this qualification include:

Planning and organising

Follow and apply operational and emergency plans, systems and procedures

Comply with applicable regulations and codes of practice

Follow and apply workplace security and safety management systems

Collect and interpret information needed in the course of the activities involved in the transport and logistics industry

Manage time and priorities in the course of activities involved in the transport and logistics industry.

Self management

Interpret and apply applicable regulations and instructions

Follow work plans and schedules

Check own work performance.

Learning

Adapt own competence in response to any changes in the activities involved in the transport and logistics industry

Participate in updating own knowledge and skills required for activities involved in the transport and logistics industry.

Technology

Use equipment required for the activities involved in the transport and logistics industry

Follow and apply operational and servicing instructions for equipment used during the activities involved in the transport and logistics industry

Follow and apply OH&S procedures when using equipment and facilities.