Employability Skills Summary for
TLI31310 Certificate III in International Freight Forwarding (Operator)
The following table contains a summary of the employability skills as identified by the Transport and Logistics Industry for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that may vary depending on packaging options.
Industry/enterprise requirements for this qualification include:
Use communication systems and procedures used in relation to the international freight forwarding industry
Read and follow relevant, instructions, manuals, notices and signs applicable to the international freight forwarding industry
Speak clearly and directly on matters related to their role in the international freight forwarding industry
Listen to and interpret verbal information related to their role in relation to the international freight forwarding industry
Complete documents as part of duties, including completion of relevant forms
Recognise and interpret non-verbal signs, signals and behaviour
Use relevant communication equipment.
Participate in the resolution of any interpersonal conflicts that may arise as part of the job role in relation to the international freight forwarding industry
Avoid and prevent the harassment of others in the workplace
Collaborate with others within the international freight forwarding industry
Work with persons of different ages, gender, race, religion, political persuasion, etc.
Identify and solve or report problems arising in the course of the job role within the international freight forwarding industry
Recognise problems that may occur in the course of working within the job role of international freight forwarding industry and take appropriate action to report or resolve the problems within limits of responsibility
Recognise hazards and risks in a range situations and take appropriate precautions.
Initiative and enterprise
Respond appropriately to any changes in equipment, standard operating procedures, regulatory, legislation and the working environment.
TLI31310 Certificate III in International Freight Forwarding (Operator) (continued)
Planning and organising
Follow and apply operational and emergency plans, systems and procedures
Comply with applicable customs regulations and codes of practice
Follow and apply workplace security and safety management systems and safeworking requirements
Apply legislative security applications as it applies to the job role within international freight forwarding
Collect and interpret information needed in the course of the job role within the international freight forwarding industry within limits of responsibility
Manage time within the job role of international freight forwarding.
Interpret and apply applicable instructions and procedures
Follow work plans and schedules
Check own work performance.
Participate in updating of own knowledge and skills required for working within international freight forwarding, in response to any changes in the processes and regulations used in international freight forwarding.
Operate equipment and tools required as part of the job role within international freight forwarding
Follow and apply operational instructions for equipment used as part of the job role within international freight forwarding
Follow and apply the applicable safeworking requirements and OH&S procedures when as part of the job role of within international freight forwarding.