Subjects
A total of 13 units of competency comprising: 2 core unit listed below plus 6 technical elective units from the technical elective units listed below plus 5 general elective units from the general elective units or remaining technical elective units listed below. Up to 3 of the general elective units may be selected from any relevant nationally endorsed Training Package or accredited course. The general elective units must contribute to the vocational outcomes of the qualification. Where imported units are selected, care must be taken to ensure that all prerequisite units specified are complied with. | |
Core units | |
Prepare workplace documents | |
Apply chain of responsibility legislation, regulations and workplace procedures | |
Technical elective units | |
Deliver and monitor a service to customers | |
Maintain container/cargo records | |
Complete receival/despatch documentation | |
Use inventory systems to organise stock control | |
Identify products and store to specifications | |
Organise despatch operations | |
Organise receival operations | |
Coordinate stocktakes | |
Organise warehouse records operations | |
Control and order stock | |
Receive and store stock | |
Estimate/calculate mass, area and quantify dimensions | |
Consolidate manifest documentation | |
Maintain freight records | |
Administer chain of responsibility policies and procedures | |
Follow work health and safety procedures | |
Implement and monitor work health and safety procedures | |
Administer the implementation of fatigue management strategies | |
Identify major roads, services and attractions | |
Organise freight invoicing and payment | |
Participate in environmentally sustainable work practices | |
General elective units | |
Process customer complaints | |
Purchase goods and services | |
Organise personal work priorities and development | |
Undertake root cause analysis | |
Coordinate goods to bond premises | |
Shift materials safely using manual handling methods | |
Use communications systems | |
Lead a work team or group | |
Apply quality systems | |
Use infotechnology devices in the workplace | |
Undertake employee payroll activities | |
Conduct induction process | |
Licence to operate a forklift truck | |
Licence to operate an order picking forklift truck | |
Undertake emergency response action to a security threat | |
Apply and monitor workplace security procedures | |
Document a records system | |
Identify and classify records to be captured | |
Provide records retrieval service | |
Sentence records | |
Undertake disposal program | |
Undertake movement of records | |
Destroy records | |
Maintain financial records in a small business | |
