Subjects
A total of 12 units of competency comprising: 8 core units listed below plus 4 general elective units from the general elective units listed below. Up to 2 of the general elective units may be selected from any relevant nationally endorsed Training Package. The general elective units must contribute to the vocational outcomes of the qualification. Where imported units are selected, care must be taken to ensure that all prerequisite units specified are complied with. | |
Core units | |
Deliver a service to customers | |
Manage conflict | |
Apply awareness of railway fundamentals | |
Complete workplace documents | |
Implement and monitor work health and safety procedures | |
Apply local incident response procedures | |
Apply positive behaviours in the workplace | |
Apply quality systems | |
General elective units | |
Deliver and monitor a service to customers | |
Organise personal work priorities and development | |
Provide basic emergency life support | |
Provide first aid | |
Participate in workplace change | |
Operate as part of an emergency control organisation | |
Identify and respond to signals and trackside signs | |
Apply fatigue management strategies | |
Apply awareness of safeworking rules and regulations | |
Safely access the rail corridor | |
Perform lookout duties | |
Apply safeworking rules and regulations to rail functions | |
Lead a work team or group | |
Operate signal panel or equipment | |
Provide revenue protection measures | |
Manage disruptive and/or unlawful behaviour | |
Maintain security of railway property and revenue | |
Ensure the confidentiality, privacy and security of customer information | |
Advise on and construct fares for passengers | |
Participate in environmentally sustainable work practices | |
Clip and secure points | |
