Employability Skills Summary for
TLI41610 Certificate IV in International Freight Forwarding (Senior Operator)
The following table contains a summary of the employability skills as identified by the Transport and Logistics Industry for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that may vary depending on packaging options.
Industry/enterprise requirements for this qualification include:
Use and implement communication systems and procedures used within international freight forwarding
Read and interpret relevant regulations, instructions, manuals, notices and signs applicable to their role within international freight forwarding
Speak clearly and directly on matters related to international freight forwarding
Listen to and interpret verbal information related to their role in relation to the freight forwarding industry
Complete and check documents as part of duties, including completion of relevant forms
Recognise and interpret non-verbal signs, signals and behaviour
Use relevant communication equipment.
Manage interpersonal conflicts that effect the operations of international freight forwarding
Assist in the resolution of any interpersonal conflicts that may arise during the operations of international freight forwarding
Avoid and prevent the harassment of others in the workplace
Collaborate with others in the course of the operations within international freight forwarding
Work with persons of different ages, gender, race, religion, political persuasion, etc.
Identify and solve or report problems arising within international freight forwarding operations
Recognise problems that may occur within international freight forwarding operations and take appropriate action to report or resolve the problems within limits of responsibility
Recognise hazards and risks in a range of international freight forwarding situations and take appropriate precautions.
TLI41610 Certificate IV in International Freight Forwarding (Senior Operator) (continued)
Initiative and enterprise
Respond appropriately to any changes in equipment, standard operating procedures and the working environment
Apply advanced product knowledge to take the initiative in completing urgent forwarding activities
Manage complex forwarding projects using a combination of initiative, enterprise and product knowledge.
Planning and organising
Manage operation and compliance of international freight forwarding regulations and legislative documentation
Follow and apply operational and emergency plans, systems and procedures
Comply with applicable customs and international freight forwarding regulations and codes of practice
Follow and apply workplace security and safety management systems and safeworking requirements
Collect and interpret information needed in the course of international freight forwarding within limits of responsibility
Manage time of self and others within the job role of international freight forwarding.
Interpret and apply applicable regulations and instructions
Follow work plans and schedules
Check own work performance.
Participate in updating of own knowledge and skills required international freight forwarding, in response to any changes in the processes and equipment used in international freight forwarding.
Operate equipment and tools required during the job role of international freight forwarding
Follow and apply operational and servicing instructions for equipment used within international freight forwarding
Follow and apply the applicable safeworking requirements and OH&S procedures when using international freight forwarding equipment and facilities.