Subjects
A total of 21 units of competency comprising: 3 core units listed below plus 18 general elective units from the general elective units listed below. Up to 3 of the general elective units may be selected from any relevant nationally endorsed Training Package or accredited course. The general elective units must contribute to the vocational outcomes of the qualification. Where imported units are selected, care must be taken to ensure that all prerequisite units specified are complied with. | |
Core units | |
Apply chain of responsibility legislation, regulations and workplace procedures | |
Follow work health and safety procedures | |
Complete workplace orientation/induction procedures | |
General elective units | |
Regulate temperature controlled stock | |
Assess and monitor optimum stock levels | |
Consolidate freight | |
Organise transport of freight or goods | |
Operate a forklift | |
Collect, analyse and present workplace data and information | |
Apply workplace statistics | |
Administer chain of responsibility policies and procedures | |
Implement and coordinate accident-emergency procedures | |
Develop and maintain a safe workplace | |
Lead a work team or group | |
Organise transport workload | |
Facilitate work teams | |
Coordinate quality customer service | |
Market services and products to clients | |
Apply quality systems | |
Apply conflict/grievance resolution strategies | |
Manage personal work priorities and professional development | |
Assess and confirm customer transport requirements | |
Coordinate the erection and dismantling of temporary storage facilities | |
Implement equal employment equity strategies | |
Promote effective workplace practice | |
Develop rosters | |
Apply and amend rosters | |
Licence to operate a forklift truck | |
Licence to operate an order picking forklift truck | |
Mentor individuals or small groups | |
Develop plans to meet customer and organisation needs | |
Facilitate and capitalise on change in the workplace | |
Manage workplace information | |
Maintain customer credit accounts and services | |
Monitor supplier performance | |
Source goods/services and evaluate contractors | |
Develop workplace policy and procedures for environmental sustainability | |
Implement and monitor environmentally sustainable work practices | |
Implement and monitor environmental protection policies and procedures | |
