Establish and implement communication systems and procedures required for activities involved in the transport and logistics industry Listen to and interpret verbal information related to activities particularly when clarifying and confirming work requirements and receiving operational feedback Read and interpret relevant work requirements, policies, procedures, applicable to activities involved in transport and logistics industry Speak clearly and directly on diverse and complex matters when sharing data, requirements and procedures relevant to operations, communicating operational details to internal and external stakeholders and providing support and feedback to others Write documents to audience needs as part of duties, including when preparing risk assessment and plans, communicating with internal and external stakeholders, contributing to the documentation of specifications and tenders, and preparing information to contribute to technical reports Share information when preparing and obtaining necessary resources, to manage work activities and to ensure understanding of objectives and work plans Responsibly negotiate complex issues with others to resolve conflicts and to obtain the resources necessary to achieve objectives Use numeracy effectively to understand operational and costing data, to perform calculations and to contribute to estimates of resource requirements Recognise and interpret non-verbal signs, signals and behaviour Establish and use networks involvement in business or professional networks and to build relationships to provide benefits for the team and organisation. | 