Certificate IV in Logistics


A qualification for those working in the Logistics Industry in a variety of operational roles.

Successful completion will require the performance of a broad range of skilled applications including requirements to evaluate and analyse current practices, develop new criteria and procedure for performing current practices, and provision of some leadership and guidance to others in the application and planning of the skills.

Successful completion of the licensing units within the qualification must align with applicable licensing and regulatory requirements.

Job roles:

Job roles and titles vary across different sectors. Possible job titles relevant to this qualification include:

Logistics Coordinator

Logistics Supervisor


Requirements for completion of the qualification:

A successful assessment outcome for a total of 14 units of competency comprising:

1coreunit listed below


7 technical elective units from the selected list below


6 elective units which may be taken from the elective units listed below, the remaining technical elective units listed below, or may include up to 3 units drawn with appropriate contextualisation from this Training Package, and/or other relevant nationally endorsed Training Package or accredited course.

Where imported units are selected, care must be taken to ensure that all pre-requisites specified are complied with.

Core unit:




add topic TLIX4028A Apply knowledge of logistics

Technical elective units:



AHandling Cargo/Stock

add topic TLIA4028A Assess and monitor optimum stock levels

add topic TLIA4032A Organise transport of freight or goods

add topic TLIA4033A Organise international transport of freight

add topic TLIA4062A Implement safety stock systems

ECommunication and Calculation

add topic TLIE3002A Estimate/calculate mass, area and quantify dimensions

add topic TLIE4013A Apply workplace statistics

FSafety Management

add topic TLIF4014A Develop and maintain a safe workplace

add topic TLIF3063A Administer the implementation of fatigue management strategies

add topic TLIF4065A Ensure compliance with Australian Dangerous Goods Code

add topic TLIF4066A Implement and supervise transport regulations compliance systems


add topic TLIG4005A Organise transport workload

ICustomer Service

add topic TLII4001A Coordinate quality customer service

LResource Management

add topic TLIL4030A Control furniture warehouse

add topic TLIL4070A Work effectively in the transport and logistics industry

add topic TLIL4078A Coordinate fleet control logistics

PAdministration and Finance

add topic TLIP4003A Implement, maintain and evaluate dangerous goods transport procedures within the workplace

add topic TLIP4013A Implement and monitor logistics planning and process

add topic TLIP4038A Monitor a supply chain operation

add topic TLIP4039A Monitor transport operations

add topic TLIP4040A Monitor warehouse operations

RContract Procurement

add topic TLIR4001A Monitor supplier performance

add topic TLIR4002A Source goods/services and evaluate contractors

add topic TLIR4003A Negotiate a contract

add topic TLIR4008A Implement and supervise stocktaking procedures

add topic TLIR4009A Implement purchasing systems

add topic TLIR4010A Plan purchasing

add topic TLIR4012A Conduct international purchasing

add topic PSPPROC411A Plan procurement


add topic TLIU3011A Implement and monitor environmentally sustainable work practices

Elective units:



AHandling Cargo/Stock

add topic TLIA4005A Check and evaluate records and documentation

DLoad Handling

add topic TLID1001A Shift materials safely using manual handling methods

ECommunication and Calculation

add topic TLIE3012A Consolidate manifest documentation

add topic PSPGOV406B Gather and analyse information

add topic PSPGOV413A Compose complex workplace documents

FSafety Management

add topic BSBOHS407A Monitor a safe workplace

add topic HLTFA311A Apply first aid

add topic HLTFA412A Apply advanced first aid

add topic TLIF3093A Implement chain of responsibility regulations

add topic TLIF4007A Implement and coordinate accident-emergency procedures

add topic TLIF4094A Ensure compliance with chain of responsibility


add topic TLIG4006A Facilitate work teams

ICustomer Service

add topic BSBCUS401B Coordinate implementation of customer service strategies


add topic TLIJ4008A Implement and monitor inbound QA systems


add topic TLIK2010A Use infotechnology devices in the workplace

LResource Management

add topic TLIL4005A Apply conflict/grievance resolution strategies

add topic TLIL4009A Manage personal work priorities and professional development

add topic TLIL4036A Develop rosters

add topic TLIL4037A Apply and amend rosters

add topic TLIL4058A Plan a career in logistics

add topic TLIL4059A Implement asset management systems

add topic BSBHRM402A Recruit, select and induct staff

add topic BSBMGT403A Implement continuous improvement

LICLicensing Units

add topic TLILIC2001A Licence to operate a forklift truck

PAdministration and Finance

add topic BSBRSK401A Identify risk and apply risk management processes

add topic PSPGOV404B Develop and implement work unit plans

add topic SITXFIN004A Manage finances within a budget

add topic TLIP4001A Develop plans to meet customer and organisation needs

add topic TLIP4002A Facilitate and capitalise on change in the workplace

add topic TLIP4005A Manage workplace information

add topic TLIP4028A Administer international trading accounts

RContract Procurement

add topic PSPPROC411A Plan procurement


add topic TLIU2012A Participate in environmentally sustainable work practices


    Not Applicable

Entry Requirements

Not Applicable

Licensing Information

Refer to Description

Employability Skills

Employability Skills Summary for

TLI42010C ertificate IV in Logistics

The following table contains a summary of the employability skills as identified by the Transport and Logistics Industry for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that may vary depending on packaging options.

Employability Skill

Industry/enterprise requirements for this qualification include:


Establish and implement communication systems and procedures required for activities involved in the transport and logistics industry

Listen to and interpret verbal information related to activities particularly when clarifying and confirming work requirements and receiving operational feedback

Read and interpret relevant work requirements, policies, procedures, applicable to activities involved in transport and logistics industry

Speak clearly and directly on diverse and complex matters when sharing data, requirements and procedures relevant to operations, communicating operational details to internal and external stakeholders and providing support and feedback to others

Write documents to audience needs as part of duties, including when preparing risk assessment and plans, communicating with internal and external stakeholders, contributing to the documentation of specifications and tenders, and preparing information to contribute to technical reports

Share information when preparing and obtaining necessary resources, to manage work activities and to ensure understanding of objectives and work plans

Responsibly negotiate complex issues with others to resolve conflicts and to obtain the resources necessary to achieve objectives

Use numeracy effectively to understand operational and costing data, to perform calculations and to contribute to estimates of resource requirements

Recognise and interpret non-verbal signs, signals and behaviour

Establish and use networks involvement in business or professional networks and to build relationships to provide benefits for the team and organisation.


Work as an individual and a team member in a range of situations when planning and conducting operations, maintaining strong working relationships, ensuring safety, coordinating activities and resolving conflicts within team

Provide leadership to staff

Motivate others in the workplace

Collaborate with others in the course of activities involved in the transport and logistics industry

Define a role as part of a team including identifying the strengths of team members, understanding relationships between team members and understanding the roles and relationship between and among manager, team leaders, supervisors, etc.

Manage the avoidance and prevention of harassment of others in the workplace

Work with persons of different ages, gender, race, religion, political persuasion, etc.

Problem solving

Develop practical solutions for problems arising in the course of activities including assessing hazards and ensuring there are plans or processes to manage identified risks, monitoring issues which arise in the course of operations and adjust activities and to creating, implementing and applying risk management systems

Monitor and anticipate problems that may occur in the course of activities involved in the transport and logistics industry including hazards and risks and take appropriate action to report or resolve the problems within limits of responsibility

Solve problems in teams including allocating roles and responsibilities in response to changes in environment or circumstances, coordinating requirements and issues, and evaluating and monitoring performance

Show independence and initiative in identifying problems and solving them

Resolve customer concerns in relations to complex project issues including resolving contract issues, meeting quality requirements and meeting deadlines.

Initiative and enterprise

Modify activities dependent on differing work situations and contingencies

Take appropriate initiatives in a diverse range of operational situations such as those above

Recognise and respond to changes in internal an external operating environments

Contribute to and manage continuous improvement processes

Be creative in approaches to change and innovation, in response to conflicts in coordination and allocation of resources and in both in encouraging input from staff and interactions between and amongst staff and teams

Value input from staff

Manage the response to any contingencies and changes in equipment, standard operating procedures and the working environment.

Planning and organising

Implement and monitor operational and emergency plans, systems and procedures

Allocate people and other resources to tasks including adapting allocations to cope with contingencies, delegating tasks and responsibilities to capable staff and clearly defining responsibilities

Prepare scope of work and work plans for self and team members

Implement and monitor systems and procedures for maintaining compliance with regulations and codes of practice

Monitor the implementation of the workplace security and safety management systems (where applicable)

Monitor, evaluate and report on operational performance and compliance

Collect, analyse, interpret and organise information needed when supervising activities involved in the transport and logistics industry

Be resourceful in planning for and assessing risk

Ensure feedback and other data contribute to improvements in operational effectiveness

Manage time and priorities in the course of activities involved in the transport and logistics industry.

Self management

Interpret and apply relevant regulations and instructions

Establish and follow own work plans and schedules

Evaluate and monitor own work performance

Take responsibility for meeting own objectives

Have confidence in own vision and goals

Develop trust and confidence in staff and customers

Maintain effective networks.


Organise learning and assessment activities for others in the workplace

Manage adaptation of self and others in the workplace to any changes in systems, equipment and procedures and the workplace operating environment

Be open to new ideas and change and in particular facilitate and support change processes with staff and apply previous experience and feedback in formulating improvements to practice

Provide opportunities for instruction, coaching and mentoring others in the workplace as required

Contribute to the assessment of the competence of others in the workplace

Contribute to the creation of a learning community in the workplace

Adapt own competence in response to any changes in activities involved in the transport and logistics industry

Update own knowledge and skills required for activities involved in the transport and logistics industry.


Use complex equipment and IT systems required during activities involved in the transport and logistics industry

Apply a range of basic IT skills

Use IT to organise and access data including the monitoring of logistics processes, the tracking of items and the recording and reporting of system status

Applying IT as a management tool to store and organise data

Implement and monitor operational and maintenance procedures and systems for equipment used during activities involved in the transport and logistics industry

Implement and monitor the application of OH&S procedures when using IT and office equipment and facilities.